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Company details

  1. Energy Equipment and Solutions

Written by the company

Sun Green Energy levert betaalbare A-merk zonnepanelen en omvormers aan iedereen die flink wil bezuinigen op zijn energie rekening. Door de alsmaar stijgende energieprijzen kan jouw eigen PV-installatie je veel geld opleveren en wordt je onafhankelijk van de energiebedrijven. Sun Green Energy Zonnepanelen helpt je graag bij het samenstellen van het juiste systeem voor jouw situatie, met een deskundig en eerlijk advies op maat. Wij leveren aan particulieren, woningcorporaties, scholen en bedrijven om zelf duurzame energie te produceren. Onze installateurs kunnen de zonnepanelen voor je installeren, inclusief het aansluiten op de meterkast. We kunnen je ook adviseren en ondersteunen bij het zelf installeren van de zonnepanelen.


Contact info

3.5

Average

TrustScore 3.5 out of 5

43 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very pleasant experience

Very pleasant experience with this company, customer oriented.
There are very few companies in the Netherlands with such a healthy attitude towards customers. Thank you!

14 February 2024
Rated 4 out of 5 stars

10 solar panels delivered as described.

Ordered 10 solar panels.
Delivery time was not mentioned but after one email vendor answered very quickly with a shipping date of June 21st. (~10 days for delivery) Panels were delivered as promised on the 21st.

9 June 2023
Rated 2 out of 5 stars

A nightmare!

Really bad communication. :(
Incorrect information about delivery times.
Plus though, I got my money back. phhhuu :)
The nightmare is over.
Thanks! :D

5 April 2023
Unprompted review
Rated 1 out of 5 stars

Bad communication, not reliable.

I order a converter at sun green energy with delivery date end of february 2023. When I called them beginning of march I found out that the delivery date is expected for end of april with a high probability that it will be even later. From sun green energy I would not have gotten any information about the delay.
Luckily I chose Klarna as payment method, however I also had to inform them that the order will be delayed.

Then I found another converter at a different supplier with earlier delivery date and planned to order it there. I got the confirmation from sun green energy that I could cancel the order. I wrote the mail accordingly 3 weeks ago. Until know I didn't receive a confirmation, nobody picks up the phone when I call sun green energy and Klarna still can not clear the account for the new ordering since they still expect the order from sun green energy. It's frustrating! I m curious how this ends!

20 March 2023
Unprompted review
Rated 4 out of 5 stars

No information after placing order

Ordered a converter for my solar system. After ordering it Is have not heard from them for a week and have only now been given a propable delivery date.

13 March 2023
Sun Green Energy logo

Reply from Sun Green Energy

Thanks Jos!

Rated 3 out of 5 stars

Communication needs to improve

This company would benefit from improving its communication with customers by providing timely updates on order status. No matter how busy a company gets, turning off the phones is a bad decision.

28 February 2023
Rated 5 out of 5 stars

unexpected well

unexpected short delivery of a demanded battery pack against all odds, for a competitive price, in these crazy times.

9 January 2023
Sun Green Energy logo

Reply from Sun Green Energy

Thanks Alexander!

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