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Sungage Financial Reviews 

2,030
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and caring nature of the staff, who are described as courteous, helpful, and dedicated to explaining every detail. The overall service and user experience are frequently praised for being easy, fast, and efficient, making complex processes like financing simple and hassle-free. Reviewers appreciate the clear communication, quick loan processing, and the ability to manage their accounts with ease, often noting the smooth transition and flexible terms. However, some customers experienced issues with payment processing, including incorrect charges, delinquent notices despite scheduled payments, and difficulties with auto-payment setups. A few other people also felt that there was a lack of proactive communication regarding project delays and operational issues, leading to frustration and unexpected loan payments on non-operational systems.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as easy, efficient, and... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the overall process,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers finding the financing process easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more

Company replied

Rated 5 out of 5 stars

Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more

Company replied

Rated 5 out of 5 stars

Sungage Financial offered the best financing solution for my new solar system. The flexible terms gave me a monthly payment that fit perfectly into my budget. I was especially happy that there we... See more

Company replied

Rated 5 out of 5 stars

Sun gage made financing our solar project easy and hassle free. From start to finish, they helped use complete our application step by step and sent us updates when something needed to be addressed.... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,030)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I have not been hooked up or received…

I have not been hooked up or received any benefits of products and keep getting bill reminders. I’m expected to make a payment before I’m even using the system. The constant emails to make a payment are annoying.

30 December 2025
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Reply from Sungage Financial

Thank you for sharing your feedback, Heather. We understand how frustrating it can feel to receive billing reminders before you’re able to use your system, and we appreciate you taking the time to let us know how this experience has felt.

Loan billing begins based on the financing agreement rather than system activation. These reminders are intended to help prevent missed payments, but we understand they can feel excessive when your system is not yet operational.

If you have questions about your billing schedule or would like to better understand the timing of your payments, our servicing team can be reached at 877-742-2701 and are best equipped to assist with billing-related concerns.

Rated 5 out of 5 stars

Awesomeness

Awesomeness

23 December 2025
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Reply from Sungage Financial

Thank you for leaving a review, Angelia!

Rated 5 out of 5 stars

Review

They handled the process from beginning to the end.

26 December 2025
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Reply from Sungage Financial

Thank you for leaving a review, Tyler!

Rated 4 out of 5 stars

i do not remember

i do not remember. I had tried to sign in numerous time...that is not great

24 December 2025
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Reply from Sungage Financial

Thank you for leaving a review, Gabriela. If you still need assistance accessing your account, please call 844-SUNGAGE or email customerservice@sungagefinancial.com, we're here to help!

Rated 5 out of 5 stars

Sungage makes it easy to go solar

Sungage makes it easy to go solar. Convenient, and quick loan processing that can be done through email. I highly recommend Sungage for solar financing.

25 December 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Jay! We're so glad you had a great experience. Thank you for choosing Sungage!

Rated 4 out of 5 stars

Informative

Informative. Answered any questions we may have. Getting back to us quickly.

20 December 2025
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Reply from Sungage Financial

Thank you for taking the time to leave feedback, Annie!

Rated 5 out of 5 stars

Great

Good service

15 December 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Sarfraz!

Rated 5 out of 5 stars

Easy as pie.

Easy as pie.

23 December 2025
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Reply from Sungage Financial

We love hearing this feedback, Cris! Thank you!

Rated 5 out of 5 stars

Great experience

Very helpful people and easy to use portal.

15 December 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Ilana!

Rated 5 out of 5 stars

Delivered as promised!

Clear description of the process, answered ALL of our questions and made the process super-simple with no money down!

18 December 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Brad! We're so glad you had a great experience!

Rated 5 out of 5 stars

The installation crews were polite and…

The installation crews were polite and efficient. They cleaned up after themselves. The project manager was informative and responsive with dates and time. My roof and panels look great! Next I look forward to future savings!

18 December 2025
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Reply from Sungage Financial

Thank you for leaving a review, Jeaneen! We're glad to hear you had a great experience with your installer.

Rated 4 out of 5 stars

Your installation team got the work…

Your installation team got the work done in 1 day; which was great. However they left trash that had to be picked up.

8 December 2025
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Reply from Sungage Financial

Thank you for leaving a review, Karen! Just to clarify, Sungage Financial handles the financing for your solar project, we are not the installer. We apologize that trash was left behind!

Rated 5 out of 5 stars

Outstanding Process

Outstanding Process
The easiest financing on any scale much less such a complex major purchase. Fair cost for same; amazing!

16 December 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Chip! We love hearing this feedback!

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