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Born under the Australia sun just over ten years ago. Sunday Somewhere is about living in the moment, it’s about being yourself and doing what makes you happy. Inpired by frames of the 70’s, our glasses are hand made to the highest specification and are stocked in over 600 stores across 30 countries globally now including the UK. You’ll spot our frames on international A list celebrities like Beyonce, Rihanna, Cara Delevigne, Kendall Jenner, Lady Gaga, Adriana Lima, Jessica Alba, Jennifer Lopez and Jay Z just to name a few.
74 Golborne Road, W10 5PS, London, United Kingdom
Easy to order what I required. Did have a problem that only one case was received.
Contacted the Company and was advised that the 2nd case would be sent. It arrived today.
Thank you.
Jill
My sunglasses feel really well made and look fab!
Really wish I had read these reviews prior to purchasing online. They are out of stock and so far, despite multiple emails and messages on social media, I have not been able to cancel my order and get a refund. This is the first time I have ever had such a poor ecommerce experience. Do not buy online from this company !
I purchased some sunglasses 2months ago and have been chasing a refund since then. One email back stating they could not send back via Paypal, now tried on many platforms and no response. They have 140.00 still. Do not recommend
urchased a product two weeks ago and paid extra for next-day delivery, but I still haven’t received it. Despite repeated attempts to contact the company via email, I haven’t received a single response. There’s no phone number to call, and I’m left with no product and no refund.
For such an expensive item, I expected much better service. This has been an incredibly frustrating experience, and I would strongly advise against purchasing from this company. Their lack of communication and failure to deliver what was promised is unacceptable. Save yourself the trouble—don’t buy from here.
I bought a pair for my girlfriend's birthday (was in a hurry), delivered the next day. She absolutely adore them. I will definitely order more for my family and friends.
Reply from Sunday Somewhere
We appreciate your feedback Bill, we strive to offer the best service and product and hope to see you shopping with us again in the future.
Bought a pair of beautiful pair of sunglasses online and they arrived the next day.
Couldn't be happier as I got so many compliments on my trip to south of France.
Will be buying in the future too, so many cool frames.
Reply from Sunday Somewhere
Hey Daz! Thanks for the feedback, we appreciate your kind words, if you have any suggestions on what we can improve in the future, let us know at someone@sundaysomewhere.com
Ordered two pairs of sunglasses and paid few days later not in stock message what customer service that is!!!
Reply from Sunday Somewhere
Thank you for sharing your experience with us. We apologize for the inconvenience and the delay with our customer service, our team promptly got in touch with you after being aware of the issue and we are working on ways to avoid situations like this in the future.
Best,
The Sunday Somewhere Team
Amazing response and so quick to deal with the problem. Love my glasses. Thanks
Reply from Sunday Somewhere
Thank you for your kind words Trina. We're glad you're happy with our sunnies and were able to provide a good experience for you.
Best,
The Sunday Somewhere Team
Reply from Sunday Somewhere
Thanks a ton for your feedback. We aim to provide the greatest possible experience to our customers across everything we do.
Best,
The Sunday Somewhere Team
I was really excited to purchase from Sunday somewhere as I’ve been waiting over 2 years for the ubud crystal to come back into stock. When I received the Black Friday email I went to purchase and the discount wasn’t calculating at checkout. I spent over a hour using multiple devices and then gave up and after 4 hours it finally worked. I received an email from them later that night saying it did work but by that time it was working.
Then when I went to purchase the buy now pay later options were appearing at checkout but the Afterpay logo was on for clear pay, Klarna and Afterpay and wouldn’t let me use them due to “a technical error”. The customer service team informed me they were switched off at this time.
Whilst I understand that you don’t want to pay the merchant service fee for Klarna or Afterpay i can only imagine that it would be no more than 6% cost to Sunday somewhere. I could see these options as payment providers so I felt disappointed and it seemed as though the brand was dishonest in their approach. It would have been a better value proposition to have 20% off and be able to use BNPL rather than 25% off with no BNPL. As a customer I had made my mind up prior to shop this range, and to checkout with one my BNPL providers and then to see it and not be able to use it was even more annoying. Very frustrating that I had to follow this up from my side which was something that it should have said in the T&C’s but instead left me investigating on my own time and reporting the issue.
My overall experience shopping with Sunday somewhere was probably the worst experience I have had shopping online to date. I had to follow up two issues separately and wasted my time and it’s something that should have been checked prior to going live but instead I had to waste my own time, in order to buy from them.
Someone clearly didn’t take the extra time to check these things and if I hadn’t waited 2 years for this model to come back into stock I would have just abandoned cart.
The only good experience i had was with shipping because it arrived to Australia from London in less than a week but that was fedex.
Reply from Sunday Somewhere
Thanks for sharing your experience and detailing the issues you had. We apologise for the problems you had with BNPL we were unaware at the time that our BNPL options were not activated, an oversight from us for sure and we have now improved our payment options. We appreciate you getting in touch with us and have been working on clarifying the information and offering.
Best,
The Sunday Somewhere Team
Reply from Sunday Somewhere
Thank you for sharing your experience and we hope you are enjoying your pair of sunnies, as you said, elite😎
Reply from Sunday Somewhere
Thanks for the feedback, we appreciate you sharing your experience and hope you are enjoying your pair of sunnies 💘
Best,
The Sunday Somewhere Team
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