sundayapp.com Reviews 

136
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Used for fraude. Contact with company is very complex and so far impossible. Money keeps on going from our account from this company while we never used it.

Rated 4 out of 5 stars

I like the idea of being able to pay whenever I’m ready — it definitely avoids those moments where you’re waiting around trying to get the bill. It’s not something that completely changes everything,... See more

Rated 1 out of 5 stars

This should be illegal. Passing a convenience fee onto a customer, when it’s a convenience for a restaurant to not have to handle the rigamarole of getting and processing checks. Restaurants should pa... See more

Rated 1 out of 5 stars

Horrible concept - I've noticed this platform operating when paying at 2 London restaurants recently (Gloria/Big Mamma's group - these people are same owners of the Sunday platform) and Caravan. Ultim... See more


Contact info

2.7

Poor

TrustScore 2.5 out of 5

136 reviews

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No recent history of asking for reviews

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2.7

All reviews

(136)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Had a fabulous lunch at Gloria in…

Had a fabulous lunch at Gloria in Shoreditch and when it came to pay the bill I was asked to pay use the QR code in the table - I did this and as we were in a hurry to catch a train I inadvertently clicked on yes to the tip - for which I paid £9.00, there were other options but the App defaulted to £9.00 and I was in a hurry. When I got my emailed invoice I was then charged both a service charge of 12.5% plus a service fee for the app plus the tip..! Sunday App has spoiled a great experience and has left me feeling I'd been conned into multiple charges on top on my bill; so rather than helping Gloria to avoid bad reviews - has actually given them one and I won't be returning for that reason.

24 November 2023
Unprompted review
Rated 1 out of 5 stars

Checkout fee to use the app!!!!

I recently dined at Circolo Popolare, and the server asked me to scan the QR code to pay the bill. Initially, I was happy because I could pay at my convenience. However, SundayApp added a checkout fee on top of the service charge and tip. Why should I pay for using this app? I asked the waiter to bring the card machine and paid my bill.

14 November 2023
Unprompted review
Rated 1 out of 5 stars

Avoid if you don’t want sneaky charges

I recently dined at a restaurant where they asked me to pay the bill using this app. This app asked me to pay a tip, which I did, and then proceeded to charge me 12.5% service on top of that, as well as a charge for using the app. The service wasn’t so great that I would have tipped AND pay a service charge. I found it annoying having to pay that, as well as being charged to pay my bill. I will try to avoid using this app in future.

8 October 2023
Unprompted review
Rated 1 out of 5 stars

Pay us to pay your bill (no thanks)

Use this app / website and get charged for the privilege.

Why would a consumer pay to pay a bill? The business concept is rotten at its core.

On top of that, I was asked to add an extra tip on top of the service charge.

A dishonest business model, on the bright side I can’t see it being around for long.

Enjoy the bin.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Good customer service

Had a bad experience with them, where they made me believe I had a voucher for 100% off a meal. I found out it was only 100% of £15 off when I entered the code.

However, after e-mailing them, they apologised, fixed the issue, and offered me three vouchers of £50.

3 January 2023
Unprompted review
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