I purchased their Vegan Vanilla Protein, Vegan Clear protein and Magnesium supplement. Vegan Vanilla is a big success. I love its taste and consistency. Vegan Clear protein is a total disaster. I... See more
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I have ordered 100mg duo pack of kaneka coq10 The reason I chose this brand was that it has been qualified as a pure product and it’s vegan. The delivery time was respected and the benefits of this p... See more
There are products I LOVE from this brand: the Melatonin in spray, the Matcha Latte, the Curcuma latte, and several vitamins. Today I ordered the protein Cappuccino and the taste is horrible. Everythi... See more
Company replied
The best one quality pure supplements available in the UK. Every woman needs Iron Bisglycinate, Vitamin C, because we all have low ferritin level and it's affects absolutely everything in women's... See more
Company details
- Vitamin and Supplements Store
- Fitness and Nutrition Service
- Herbal Medicine Store
- Pharmaceutical Products Wholesaler
Written by the company
Natürliche Produkte: Tee, Vitamine, ätherische Öle, Nahrungsergänzungen und Zubehör.
Contact info
Potsdamer Straße 83, 10785, Berlin, Germany
- service@sunday.de
- sunday.de
4.5
Excellent
20K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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I ordered 2 days ago but have not…
I ordered 2 days ago but have not received the tracking information
Email dont reply me anything
its never happens before
Really disappointed
20 August 2025
Unprompted review
Reply from Sunday Natural
Hello Ada Tran,
Thank you for your review. We appreciate you taking the time to provide feedback.
We are sorry that you were not satisfied with the delivery time. We usually adhere to our stated delivery times, and we regret that this was not the case in your situation. Please note that the shipping time begins one day after receipt of payment. If you placed your order at the end of the week, please understand that your order will be processed at the beginning of the following week.
We want to ensure that our customers have a pleasant experience with our products and services. Delivery delays can occasionally occur, and we apologize for any inconvenience this may have caused.
We encourage you to contact our customer service directly in the event of delivery delays. This will allow us to check the delivery status and ensure that your order arrives as quickly as possible.
Thank you very much.
Kind regards,
Your Sunday Natural Team
There was a FOUR TIME withdrawal plus shipping!!
I TRIED to order ONE bag of Creapure Kreatin on their website but again and again it said something was missing in my address or wrong first name or something else like odd text and numbers in red at the bottom.
After the fourth time I gave up BUT also my PayPal said I had no more money in that account!!
WTF!
When I checked there was a FOUR TIME withdrawal plus shipping!!
Yet I have not even got an order email yet so I don't even have the order number!!
Let's see if they will respond tomorrow or not and if this is a scamming company!!!
13 August 2025
Unprompted review
Reply from Sunday Natural
Hello,
we’re sorry to hear about your checkout experience and want to get this resolved for you as quickly as possible. In order to check our system and assist you right away, could you please provide us with your order number or the email address you used when placing the order?
Once we have this, we can investigate the payments and, if needed, arrange a prompt refund for any duplicate charges. You can send this information directly to us at service@sunday.de so we can look into it immediately.
Best regards,
Sunday Natural
Truly exceptional customer service
Truly exceptional customer service. They could not have been more responsive, professional, or generous. Would highly recommend
13 August 2025
Unprompted review
Update from my last review
Update from my last review, they had responded within 24 hours and so i responded back within another 24-48h with my details like they asked for although it has now been 5 days since my response and its just radio silence it really seems as if this company care more about their public image than their customers, I have tried to get the confirmation email again but still nothing… At this point its not not just poor customer service its bordering on a breach of UK consumer rights, I do not want to have to escalate this problem to Trading standards to pursue a formal complaint but it might come down to that.
10 August 2025
Unprompted review
Reply from Sunday Natural
Hello Ciaran,
We are sorry that your issue has not been resolved to your satisfaction. We could not find any further email from the address connected to your last order after our last reply.
However, we did send you an email on Thursday explaining the situation:
Hello Ciaran,
Thank you for your order and for your interest in our products.
We regret to inform you that, unfortunately, we are currently unable to ship orders purchased in our webshop to Northern Ireland due to a recent change in our shipping policy. As a result, we have cancelled your current order and initiated a refund, which you should receive shortly.
We sincerely apologize for any inconvenience this may cause. Should you have any further questions or require assistance, please do not hesitate to reach out to us.
Wishing you a great day!
If you have not received this message, please check your spam/junk folder or share an alternative email address with us here so we can resend it.
Kind regards,
Sunday Natural
Really disappointed by Sunday…
I was really disappointed by Sunday Natural while I was expecting good experience and positive results after the use of their products.
Few days ago I ordered their "EYE COMPLEX" vitamins which seemed great. The package arrived in a short time but, unfortunately, there has been a mistake with the product that was sent to me.
I directly contacted Sunday Natural's client service explaining the situation and attaching photos of the product I received (which hasn't been opened of course).
The product I received is totally different from what I ordered and also - much less expensive.
I've also added the invoice sent to me for comparison.
A week later Sunday Natural's client service responded and sent the initial product and a return label for the mistaken one.
Given the fact it was their mistake, I didn't expect I had to complain on an external website so they react.
8 August 2025
Unprompted review
Reply from Sunday Natural
Hello Ms. Furnadzhieva,
We’re sorry for the mix-up with your order. We already sent you an email on Friday in which we apologised for the error and informed you that a replacement delivery with the correct EYE COMPLEX product has been arranged.
If you haven’t received our message, please check your spam/junk folder or share an alternative email address so we can resend it.
Kind regards,
Sunday Natural
They were bought out by a mega conglomerate and are now AWFUL. Don't bother.
I think any recent reviews are fake. Since the owners sold this to a mega conglomerate in 2024 it has gone downhill, and clearly it's all about the cash for them now. First, their website was crashing for the entire weekend, then I couldn't access the account I had had for years, I had to open a new account. Then I spent over 100€ to receive one bottle of vitamins with a broken seal, another that had exploded all over the package. I sent photos. They sent me back a ridiculous email several days later wanting a picture of products in the delivery box (?? thank god didn't throw it out yet) and additional photos even though I'd sent some. As if what, I'd made up the claim? Way to treat your clients like criminals. Then THIRTEEN DAYS later still no response. But about a zillion promotional emails about all their sales. Also note that the chlorella I bought, exact same one I always have bought, tasted totally different, horrible, clearly their quality control is dropped in favour of cash grabbing. Never again.
22 July 2025
Unprompted review
Reply from Sunday Natural
Dear Andrea,
Thank you for your detailed feedback, we're truly sorry to hear about your experience.
At the moment, we are facing longer response times in our customer service team, but please rest assured we are working very hard to answer every inquiry as quickly and thoroughly as possible.
When it comes to product-related complaints, we kindly ask for specific photos and information, such as images of the shipping box and the affected items, to help us fully understand and document the issue. This is a standard part of our quality assurance process and ensures fair and transparent handling for all our customers.
To properly investigate your case and provide a resolution, we would need either your order number or the email address used for the order.
We want to assure you that quality, transparency, and customer satisfaction remain our top priorities – just as they always have been.
Best regards,
Your Sunday Natural Team
Great approach to sensitivities
The package has arrived today so I haven’t tested the products yet, but I’m grateful that Sunday has a really vast array of products catering also to people with sensitivities and disorders. In particular I was attracted to the multi mineral sensitive hpu which was the only multi mineral I found in Europe without iodine and iron. Also grateful that several options skip vitamin b6 which once caused me neuropathy. I have bipolar disorder, Ibs and hashimoto and it is difficult for me to find the right balance because most supplements have something that works against them. My only suggestion would be to lower the manganese in the sensitivities ( because it can cause mania). I also purchased the flora and the Omega + Vitamin d3 +k. I really like that all formulas are one capsule a day (and not multiple) and therefore convenient in the long run.
4 August 2025
Unprompted review
I had a nerve ending issue on one toe…
I had a nerve ending issue on one toe after taking the probiotic. Never had an issue with supplements before. However, this could probably be an individual case and might not be common.
The packaging is really good though but it took forever to arrive.
28 July 2025
Unprompted review
Reply from Sunday Natural
Hello,
Thank you for your candid feedback. We are very sorry to hear that you had issues after taking our probiotic. We take these cases very seriously, and the safety and health of our customers are our top priority.
The vast majority of our customers tolerate our products very well, but as you correctly assume, every body can react individually. Sometimes, probiotics can initially lead to mild gastrointestinal issues like bloating or diarrhea. This is a normal reaction and often a sign that the gut microbiome is adjusting. These symptoms usually subside after a few days.
To help us better understand such individual intolerances and to assist you better, we kindly ask you to provide us with a detailed description of your symptoms using our contact form.
Thank you for your praise regarding our packaging. But we are very sorry you had to encounter a delivery delay of your goods. We assure you that this is not our standard, and delivery delays unfortunately occur in rare cases.
Should you have any further questions, our customer service team is at your disposal.
Kind regards,
Your Sunday Natural Team
Values of my blood test improved
According to my doctor, the values of my blood test has improved a bit and requested that I continue to take it.
2 August 2025
Unprompted review
Delayed parcel and lies!
I made an order on July 14th. July 15 they wrote an email that the parcel was sent.
July 22 I wrote, when I would receive my parcel. Got an answer that it was delayed.
July 24 and July 25 I could see on DHL website that they had been to my home to deliver the parcel.
THAT IS NOT TRUE!!! I have been at home ALL the time.
25 July 2025
Unprompted review
Reply from Sunday Natural
Dear Susanne,
Thank you for bringing this to our attention. We are genuinely sorry to hear about the frustrating experience you've had with your parcel's delivery. We completely understand your frustration, especially when the tracking information from DHL states that a delivery was attempted when you were at home. Please accept our sincere apologies for the trouble and confusion this has caused.
The tracking status is updated directly by the courier, but we take it very seriously when this information appears to be incorrect. We want to investigate this with DHL immediately to locate your parcel and find a solution for you.
To help us do this effectively, could you please provide us with your order number and the email address you used for the purchase? Once we have these details, we can take immediate action.
We apologize again for this unacceptable situation and look forward to hearing from you so we can resolve this matter.
Best regards,
Sunday Natural Team
Good except liquid products.
Ordered 5 bottels with capsulesl supplements and everythings fine, except 6th bottel with Vitamin D3K2 liquid drops, which came half empty, as it has leaked inside the package, allghough cap of the bottle was still factory sealed. In general good products, not sure about liquid ones because of packaging, in doubt it will happen again i ordered. order nr 12000214304. Still recommend
Important Update: The company sent me a new prodcut, immediately and i recieved it in a couple of days. Very custkmer friendly, and defenitely recommend it.
19 July 2025
Unprompted review
Reply from Sunday Natural
Dear Ardian Halili,
Thank you for your positive feedback regarding our capsule supplements and your continued recommendation! We truly appreciate your loyalty.
We are very sorry to hear that your bottle of Vitamin D3K2 liquid drops arrived half-empty due to a leak. We have received your order number 12000214304 and have already dispatched a replacement delivery for the defective product. We hope this replacement reaches you safely and in perfect condition.
We are continuously reviewing our packaging processes, especially for liquid products, to ensure optimal protection during transit.
Thank you again for your understanding, and we hope your next experience with our liquid products will be entirely satisfactory.
Best regards,
Your Sunday Natural Team
Honestly this brand is a life saver
Honestly this brand is a life saver.
You can tell the quality! Glass bottles, excellent design and effective products. I have tried so much of their stuff and I never had any side effects. The price is really good also. I hope they keep up the good work and dont comprimise the quality and price for profit later on. I buy from them once a month and you should try the all in one vitamins!
21 July 2025
Unprompted review
Non-existent support, cannot return items
Received heat damaged items on July 2nd and wrote to their support (as there is no phone number) on July 4th to return them. It is now July 21st and I have followed up twice and still haven't received an answer. The ticket was opened, as I received a confirmation after my first mail (of course no ticket# though).
Noticed that the quality overall has plummeted a lot since they've been bought by a new investor.
Edit: Order Number and contact details were provided promptly. Now almost a week later, as expected: no response to the support case, no e-mail, no refund, nothing.
2 July 2025
Unprompted review
Reply from Sunday Natural
Dear J,
Thank you for your open and critical feedback. We are truly sorry to hear that you received heat-damaged items and that our response to your return request has been so delayed. We understand your frustration and deeply regret these inconveniences.
We sincerely apologize for the delay in processing your inquiry, which is currently occurring due to a high volume of requests. Nevertheless, the long waiting time in your case is unacceptable.
To resolve your concern as quickly as possible, we kindly ask for your order number. This will allow us to investigate the incident with the heat-damaged items and find a solution for you.
Regarding your comment on product quality in connection with a new investor, we would like to emphasize that the strategic partnership with CVC has no impact whatsoever on the quality of our products. On the contrary: it strengthens our commitment to continue ensuring the highest standards in the future – in line with our proven True Clean Label philosophy.
We hope to regain your trust by resolving your concern as quickly as possible.
Best regards,
Your Sunday Natural Team
I'm very happy l'm over 10 points 🎯👌💯💖💖💖
The product was excellent and within two days l got my parcel and l was so happy. Im over 10 points 🎯👌💯💖💖💖💖
16 July 2025
Unprompted review
They have excellent quality products…
They have excellent quality products for excellent prices; sometimes the poorer quality brands are still more expensive. And I love the transparency/information they provide on their website. I hate it when I have to chase the manufacturer for information.
17 July 2025
Unprompted review
All around 5!
All around 5!
The delivery was so quick and easy and I'm very satisfied with the Myo-Inositol I bought. I will absolutely be buying from here again.
15 July 2025
Unprompted review
Issues with order
Unfortunately, I can't give more than 1 star based on my first experience ordering from Sunday Natural...
I placed my order on 28/06, and according to the website, delivery to the UK should take 4–5 days via Evri. We’re now on the 6th working day (9 days total), and there’s still no sign of the order—nor any response from Sunday Natural on the two messages I sent via Facebook Messenger and Instagram Messenger.
Evri claims they attempted delivery on Saturday 05/07, but that simply didn’t happen. I was home all day, and my motion-detection camera picked up nothing. After several attempts, I finally got a reply from Evri on Sunday 06/07, saying they’d try again that day and that I’d receive an update by 10am Monday if not delivered. No delivery came, and no update either. After chasing again, I was told it would be escalated and I’d receive an ETA today (07/07).
I shouldn't have to work this hard to get a package.
While the courier issues may not be directly SN’s fault, it’s ultimately their responsibility to ensure the customer receives the order as promised.
Thankfully, I paid via PayPal and have now requested a refund, as the order hasn't arrived within the timeframe stated on their website.
Update: I have added the order number (20000012115) and the Evri tracking number to both messages i sent on Facebook and Instagram that not only I didn’t get a response but they haven’t even been acknowledged. Thank you.
28 June 2025
Unprompted review
Reply from Sunday Natural
Dear Nk Pp,
Thank you for your candid feedback. We are truly sorry that your first experience ordering from us has been so frustrating, particularly concerning the delivery issues and the lack of a timely response from our side. We sincerely apologize for the inconvenience and the negative impression this has left on you.
We understand your frustration with having to chase your package and the discrepancy with Evri's delivery attempt. While courier challenges are sometimes beyond our direct control, we are committed to ensuring a satisfactory resolution for our customers when issues arise with their orders.
To thoroughly investigate your order details, initiate a trace with Evri, and find a swift resolution, we need your order number. This is crucial for us to access your specific shipment information.
Please provide us with your order number so we can promptly address this issue and hopefully regain your trust.
Best regards,
Your Sunday Natural Team
Good website and good packaging
Good website and good packaging, the testing result will take more time. We are taking glucosamine every day now :)
3 July 2025
Unprompted review
Can recommend
Delivery as promised at purchase, well packed. The quality of the vitamins shall be proven yet, but so far looks really good. Very thought through approach to vitamins form and contents.
25 June 2025
Unprompted review
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