I wrote a review a few months ago about Sundarbay about my return experience which went wrong. Sundarbay rectified the issue and resolved it for me generously. I will never stop shopping from Sundarba... See more
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My order has never arrived. After 10 days I tried to contact their customer service, they refused to issue a refund until I return an order which I haven't received. Customer support felt bossy, alt... See more
Firstly, the quality of the cotton pieces is so great. I’m pretty sure I’ll be dumped soon for putting on my hoodie as soon as I get home ERRYDAY lol. But it’s just the comfiest thing and it fits so... See more
Sundarbay is one of the very few retail brands that understand the value of repeat Customer business. Their price point is validated in not only the high quality of their clothing but also their out... See more
Company details
Information provided by various external sources
Latest trends in clothing for women. Find new arrivals and collections every week.
Contact info
United Kingdom
- sundarbay.com
4.2
Great
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing customer service and very…
Amazing customer service and very efficient
28 November 2020
Unprompted review
Amazing quality of fabrics and best customer service.
Amazing quality of clothing and the best customer service experience as well. I’ve ordered from here a couple of times and everything I’ve ordered has been very high quality fabrics. Also really individual ideas/styles. I will definitely order again.
28 November 2020
Unprompted review
Fast delivery to Australia & amazing quality!
I recently bought a few pieces and was impressed with how quick the delivery was to Australia! Normally English sites seem to take a good 2/3 weeks to arrive , however, I received my items in a week. I’ve been on the hunt for good quality basics so I’m happy to have found a site that delivers quality!
20 November 2020
Unprompted review
Ordered a pair of vegan leather pants...
Ordered a pair of vegan leather pants in khaki green. It came fast, but I didn't receive information on its delivery, so I just found out when i checked my letter box. The pants are really nice and fits well, and there is stretch in them which I didn't expect, but I was positively pleased with that.
But the thing that's really giving it a 3-star rating is the color of the pants. On the website picture it's fully green, and when i got them they were dark brown, with a tint of green.
But I was pleased with my pants, and would shop here again.
9 November 2020
Unprompted review
Not the best experience
My order has never arrived. After 10 days I tried to contact their customer service, they refused to issue a refund until I return an order which I haven't received. Customer support felt bossy, although they did reply.
I was already waiting till 30 days pass to raise a paypal dispute, when on 28th day I did receive a refund. Hence 3 stars.
Maybe I was just unlucky? Although dealing with retailers like this made me very cautious about shopping from small businesses in the future.
3 November 2020
Unprompted review
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