Sundance Vacations Reviews 

237
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Now staying at Liki Tiki Village in Winter Garden Florida. Accommodations are very nice, very clean & relaxing. Only complaint is music from pool area starts at 9am & goes nonstop til 830pm & the thum... See more

Rated 4 out of 5 stars

This was my 1st Sundance Vacation so wasn't sure what to expect. I was pleasantly suprised with Greenlinks Golf Villas at Lely Resort... very clean full kitchen, comfortable and spacious 2 bedrooms on... See more

Company replied

Rated 5 out of 5 stars

Just would like to express how amazing, outspoken, kind, enthusiastic Cassidy is. She is the perfect person to present presentations. She is truly a gem and i would always support Sundance as long as... See more

Rated 5 out of 5 stars

Aja and Delia were very pleasant, personable, polite, yet professional. I thought the deal was too good to be true at first, so I was cautious but the two ladies answered every one of our questions ho... See more

Company details

  1. Travel Agency

Written by the company

Sundance Vacations offers destination-based travel locally and across the globe. Sundance Vacations encourages travelers to Explore, Dream and Discover amazing destinations at a fraction of the retail rate. Sundance Vacations traveler’s needs are of the utmost importance to us and we seek to create a culture where vacationing and fun go hand-in-hand. Say “hello” to more fun, more hikes, more sunsets, more sand castles, more family togetherness and most importantly, more vacations. Sundance Vacations ever-changing inventory of destinations is entirely driven by the requests of our travelers. As a travel company, we actively seek out accommodations in the most desirable locations and then pass the savings on to our travelers. At Sundance Vacations we are firmly committed to creating the best possible experience for our clients and seek to help them with their vacation needs any way we can.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(237)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Its the classic bait and switch scam.

Its the classic bait and switch scam.
They lure you in with promises, make you jump through alot of hoops, and at the end you get mislead and waste your time and money.
Don’t trust this company.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Aja and Delia were great!

Aja and Delia were very pleasant, personable, polite, yet professional. I thought the deal was too good to be true at first, so I was cautious but the two ladies answered every one of our questions honestly and directly. They worked with us and our budget to the best of their abilities. My boyfriend and I did end up signing the contract and are excited to go on our trips!

15 November 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy

Fiancé and I sat for a timeshare presentation and the sales switch was very good. However, the higher ups at the company were extremely rude and condescending. When reaching out to customer service, they were dismissing or unhelpful

13 March 2024
Unprompted review
Rated 1 out of 5 stars

scammers

I went to go and listen to the presentation and got the "free" Vacation that comes with it, which I was fine paying the resort fees since I said no to doing the cruise (which would have had port fees to pay). So since I said no to the cruise they were trying to push they offered 3 hotels I could stay at for free. One of the 3 hotels they offered for the Bahamas clearly states that it is ALL INCLUSIVE" even when you go on the actual resort website it says that it is al inclusive (meaning all food and drinks are free) so I was scheduling my trip and AMBER said I had to pay an additional $900 on top of the $152 I had just paid and said we dont pay for food and drinks the 900 is for the package to have food and drinks supplied. They website for the actual resort has no such thing on it and the food and drinks because it is all inclusive is apart of the staying price. So whats with the lies this company tells you. They say you won a free vacation but you still have to pay and then more apparently. Why even offer the ALL INCLUSIVE resort on the list of places if you are going to make me pay for it and not follow it actually being all inclusive. Even on the merek travel website they send you to it doesnt say you have to pay for meals and drink at the all inclusive place.

Ah, just another scammer at the mall
It was bad enough they tried to make it seem like they were giving deals on vacations wanting you to pay 20 grand for the membership for how many 6/7 vacations total just to say you still have to pay at those hotels too. wll if you want 20 grand for a membership the vacations should be free. weird

23 February 2024
Unprompted review
Sundance Vacations logo

Reply from Sundance Vacations

Hi Celina, your review mentions cruise promotions and a stay at an all-inclusive hotel in the Bahamas. This is NOT anything offered by Sundance Vacations. I am also not familiar with the Merek travel site as we do not have any partners by that name. It sounds like you had an awful time and I hope you get to vent to the company that made you so unhappy.
Best wishes,
Sundance Vacations

Rated 5 out of 5 stars

Great presentation and offer

Great presentation and offer. Dalia did an excellent job of explaining all.of my options. I would definitely recommend Sundance vacations to anyone who loves a great vacation and saving money!

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

The area was clean and the staff was extraordinarily friendly. Amanda and Dalia were both wonderful at presenting and making us feel comfortable. If the timing was better, we would have definitely signed up. We went in with expectations that it was going to be more aggressive, but that was not the reality. A very well run business.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Sundance Vacations and Amanda

I would just like to say that even though we were unable to get the AMAZING packages they have,dealing with the staff was great. Amanda was so welcoming and down to earth and really wanted to get to know us as people and our family and even wanted to see pictures of the kids. She was absolutely amazing and when we’re financially able to, we plan on going back to Sundance and seeing the staff again! Thank you Sundance for being so welcoming,understanding and just overall genuine. You really are a family friendly place and we loved not only the prices and packages but just our experience there in general!
-Christina and Chad

25 October 2023
Unprompted review
Sundance Vacations logo

Reply from Sundance Vacations

Hi Christina and Chad,
Thank you for the kind words! We loved meeting you too and can't wait to send your family on memory making vacations.
Best,
The Team at Sundance Vacations

Rated 5 out of 5 stars

Great experience !

We had a great experience with Sundance vacations. Steven and Adam both worked so hard to make vacationing a reality for us. We did end up signing for one of their packages and I’m excited to start taking family vacations ! Thank you so much to Steven and Adam !!

14 October 2023
Unprompted review
Rated 5 out of 5 stars

Presentation was really great

Presentation was really great, Dalia explained everything very well. Wish we have more time to make the down payment due us loving the packages. I recommend anyone who has the time to listen and that vacations alot to go. It's worth it.

11 October 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look