Sunbasket Reviews 

3,721
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers had a great experience with this company. Customers frequently praise the fresh ingredients, extensive variety of delicious recipes, and healthy meal options that make daily planning remarkably easy and enjoyable. Reviewers often mention that the overall food quality is excellent, and consumer support is described as extremely helpful and responsive whenever any minor issues arise. However, some customers also noted occasional problems regarding late deliveries, damaged packaging, and unexpected ingredient substitutions instead of organic items. A few people experienced occasional spoiled food items or missing recipe cards, though customer service usually provided quick refunds or helpful assistance.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the food quality and menu variety are... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the food features very clean and fresh... See more

Delivery service

People report ambiguous experiences with delivery service, as many consumers praise the trustworthy weekly... See more

Customer service

Customers consistently note positive experiences with customer service, describing representatives as very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy cooking but don’t want to spend hours in the kitchen. I love fresh ingredients and a variety of different dishes. Sunbasket recipes are easy & flavorful meals to prepare and I’m not left wit... See more

Rated 4 out of 5 stars

I’ve been using Sunbasket for years. I think even longer than my relationship! I love how it takes creates ease out of meal planning and that you can always find healthy options. They have gotten bett... See more

Rated 4 out of 5 stars

Very clean and fresh ingredients and the best meal kit service for healthy eating/dieting. My partner and I have been able to follow a Mediterranean diet and achieve our target weight range through Su... See more

Rated 4 out of 5 stars

We've tried several of the food prep services - Blue Apron, Hello Fresh, and Green Chef My wife and I find Sunbasket to be the healthiest. The food is good quality. The portions are perfect. Taste is... See more


Company details


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4.2

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(3,721)

268 reviews in the last 12 months

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Rated 4 out of 5 stars

Meals Top Notch

For the most part the meals have been great. The delivery dates and minimum you have to met is sometimes challenging. I do enjoy the meals and the ingredients definitely top notch

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Make dinner time easier & faster!

I love being able to select a meal that I know is not only healthy, but it’s organic. It’s easy with everything in a paper bag for the whole meal. When we are going somewhere for the weekend, we can take the bag along & know we have everything. We are even bringing it camping with us. I like that I can increase the quantity in case I have guests. The food is good. I prefer the meal kits because I can make adjustments as I want them. I like that everything is in the bag, minus olive oil & sometimes wine if I elect it. I no longer have wasted food in my refrigerator. If I need 1/4 of a cabbage, that’s what Sunbasket sends. It’s delivered to my door on the day of my choice which cuts back on grocery store visits. I often put the meat in the freezer to hold until I’m ready to eat it. I started this while I was working & have continued since I retired.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Quality meal service

Dependable service with a very user friendly app makes meal planning a breeze. The menus have great variety based on your preferences, and the food quality is excellent. Makes cooking delicious meals quick and easy.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Long-time Subscriber

We've been subscribing to Sunbasket for years, and we still love it! It's very convenient. Sunbasket does the planning and the shopping for us—and the dishes are delicious!

5 June 2026
Unprompted review
Rated 3 out of 5 stars

There has been issues with delivery…

There has been issues with delivery coming late and me having to throw out the food .....and the food being not so fresh.

2 June 2026
Unprompted review
Sunbasket logo

Reply from Sunbasket

Thank you for sharing your feedback. We're sorry to hear you've experienced delayed deliveries and freshness issues that resulted in having to discard your meals.

We understand how frustrating that can be, and we appreciate you bringing it to our attention. Your comments have been shared with our team as we continue working to improve the delivery experience and maintain the quality our customers expect.

Rated 5 out of 5 stars

Services

Delivery service, takes the headache of thinking what should I cook, everything tastes great, easy to read menus.
I sometimes wish they had more recipes made with chicken thighs I find breast to be to dry.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Convenient and tasty

The flavors, meat quality, and varieties offered are excellent. I like that there is always a choice between fully prepped, partially prepped, and ingredient kits.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Super loyal customer

I've been using Sunbasket for more than 10 years, and it's one of the few subscription services I've never once regretted signing up for.

The meal selection is excellent, with plenty of variety to keep things interesting, while also bringing back favorite meals regularly enough that I can count on seeing them at least once a month. That balance between new options and familiar favorites is something Sunbasket does really well.

The ingredient quality has consistently been reliable over the years. Produce is fresh, proteins are high quality, and recipes are well developed and easy to follow. I also feel that the pricing is fair for the value provided, especially considering the quality of the ingredients and the convenience.

What has impressed me most, though, is the customer service. On the rare occasions when I've had an issue with an order, their team has been responsive, helpful, and quick to resolve the problem. Every concern I've raised has been handled to my satisfaction.

After more than a decade as a customer, I can confidently say that Sunbasket has delivered a consistently high-quality experience. I highly recommend it to anyone looking for a meal service that combines great food, dependable quality, and excellent customer support.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Healthy

Healthy, clean ingredients. Real food similar to what folks make from scratch, except it takes less effort, less time, and less shopping. I’ve tried other meal services like Blue Apron which have too much sugar and waste. Sunbasket is legit healthy, organic, and delicious.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Love Sunbasket

Love Sunbasket! It's a fun way to introduce us to new recipes and ideas. Always fresh and organic. Great options for vegetarians every week! Great customer service too! Highly recommend!

5 June 2026
Unprompted review
Rated 4 out of 5 stars

Meals are healthy

Meals are healthy, affordable and taste good. Sometimes the ingredients are not that fresh or spoil quickly, but Sunbasket is good about refunding for those items. I like Sunbasket better than any other food delivery service.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

Love the food

Love the food, the flavors, the fact you can eat healthy and organic. But hate all the plastic packaging. It really detracts from the health benefits. If there is an alternative to the plastic, please consider it. I would pay more for no or low plastic packaging of food. Thank you.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

Highly recommend 🌞

The recipes are fairly easy to follow and many of them taste good! I would love to see Sunbasket add more anti-inflammatory recipes and more breakfast/lunch options.

Thank you!

5 June 2026
Unprompted review
Rated 4 out of 5 stars

I mostly love the recipes and quality

I mostly love the recipes and quality, but every so often there will be rotten meat or greens in the boxes. And I didn’t know ahead of time I needed to report that within one week. Now I know.

5 June 2026
Unprompted review

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