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Rated 5 out of 5 stars

I have used this website for a few gifts for my wife. Quality products supported by great customer service and communication. Will use again in the future!

Rated 5 out of 5 stars

I ordered a beautiful white halter neck dress with gold beads. At first I thought that the material of the product would be cheap and tacky, and that the dress would not fit to size. However, it was... See more

Rated 5 out of 5 stars

Stunning dress! Very comfortable and it has a soft lining which keeps you warm. The garment I ordered from you arrived in excellent condition and delivered very quick. Sultress has very unique pie... See more

Rated 1 out of 5 stars

When placing my order it said that my order had to arrive between 2 - 4 days. Now we are 7 til 8 days further. I placed an order on September 28th. The delivery costs to the Netherlands are not cheap... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Sexy and alluring; Sultress brings to you stylish, sophisticated and classy dresses from our online boutique. At Sultress we celebrate all women!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

Fantastic.

Fantastic. Serena was brilliant. So helpful. Will definitely but again

27 November 2021
Sultress London logo

Reply from Sultress London

Thank you - we were more than happy to help.

Rated 5 out of 5 stars

Really pleased with their customer service

Really pleased with their customer service. I asked a question they got back to me straight away. Quick delivery as well
Love my top Iv bought can’t wait to wear it. Will definitely shop there again.

Thanks Sally x

12 November 2021
Sultress London logo

Reply from Sultress London

Thank you Sally - we were more than happy to help!

Rated 4 out of 5 stars

Communication was good

Communication was good, refund prompt. Be prepared to have to send items back Royal Mail tracked as they request this. The skirt was see through and the body suit was very nice except it had a line in the centre as part of the design that didn’t really look right with trousers or a skirt. I would Probably be careful what I pick from them in future. Nothing like shopping for real really.

12 November 2021
Rated 5 out of 5 stars

1.I'm a happy customer

2.great service
3.deliver always on time
4. The items are exactly as seen in the pictures
5.🏆 #WINNERS

25 October 2021
Unprompted review
Sultress London logo

Reply from Sultress London

Glad you were happy with your purchase.

Rated 5 out of 5 stars

I am really happy with the dress I…

I am really happy with the dress I ordered. The quality is great and it fits just right. I also received good customer service when I contacted the store regarding my item. Definitely would recommend.

25 October 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a beautiful white halter neck…

I ordered a beautiful white halter neck dress with gold beads. At first I thought that the material of the product would be cheap and tacky, and that the dress would not fit to size. However, it was excellent quality.
With reference to the delivery time period, there were no delays - I received my parcel within 3 days.
I will be purchasing from Sultress again, and recommending to my friends and family.

25 October 2021
Unprompted review
Rated 5 out of 5 stars

Show stopper

Stunning dress! Very comfortable and it has a soft lining which keeps you warm. The garment I ordered from you arrived in excellent condition and delivered very quick. Sultress has very unique pieces.

Will use you again.

Very happy customer

25 October 2021
Unprompted review
Rated 5 out of 5 stars

Had a bad experience with a different…

Had a bad experience with a different company with the condition of the garment but The garment I ordered from you arrived in excellent condition and delivered very quick. Will use you again

2 October 2021
Sultress London logo

Reply from Sultress London

Thank you for your kind words - we appreciate your custom.

Rated 1 out of 5 stars

VERY ANGRY.

Hello
I emailed earlier this week to return my order. My order contained no return form. I am extremely angry and upset that I have not been sent this form yet. I will be contacting the Financial Ombudsman if you do not reply by the end of the week.

5 August 2021

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