Nice place - but busy - Nice employees in general Super breakfast buffet And lunch / dinners Only at the pool side not helpfull. Only spanisch language speaking No balls( even soft small ones... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have bought two suits and some shirts from Suitopia - one tuxedo and one white linen summer suit and I couldn’t be more satisfied with the results. From designing the suits the way I wanted th... See more
Company replied
Company are now named Hockerty based in Switzerland which has terrible reviews. Customer service is all automated so you never have contact with a human. I asked for a refund they said they would hono... See more
I got the complete wrong suit who obviously was for another customer. Everyone can make mistakes but its how they try to make up for that mistake that counts. I have not yet been offered any form... See more
Company details
Written by the company
Suitopia offers custom fit clothing for any style, shape, size or age. The selected garment is tailored according to your individual measurements and is one of a kind. This means we have zero stock inventory and that each order is made upon request. Gone are the days with over production and unnecessary textile waste. Our mission is to produce wardrobe classics and favourites that last decades rather than seasons, with an honest production chain that doesn’t compromise the future for coming generations. Suitopia was founded in 2006. Since then we have dressed celebrities such as Phil Collins, been costume designers for movies such as the Hunger Games and now have more than 100 000 registered customers.
Contact info
Stockholm, Sweden
- info@suitopia.com
- suitopia.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything is excellent and shirts are…
Everything is excellent and shirts are good. Buttons feel fragile and the delivery took way too long. Only when i pushed something happened

Reply from Suitopia
The suit never materialised
The suit never materialised, I got a full refund after several messages that took a while to be answered. I'm out of pocket has I had to go into London to get measured. It seemed a like a promising offer but failed and I had to make alternative arrangements at very short notice.
Selma Louf at the helpdesk was very…
Selma Louf at the helpdesk was very helpfull, polite and very understanding when we reached out and need help.
Very smooth experience
Very smooth experience. Great interface, that allowed me to play around with the design. The suit came in two or three weeks. I visited a tailor to make some final adjustments, and it was no problem getting the cost reimbursed.
High quality service and support
I ordered a suit and was very happy with the quality of the material and the great support I got when asking customer support for advice about taking measurements. Thanks Suitopia!
Love the pants
Got a pair of pants from them and they fit really well and the quality was great!
Great people, great suit
Rob Gwyther
The suit I ordered is fantastic, designed to all my specific preferences and in a lovely material. The price is one-third of what I would have paid elsewhere for bespoke tailoring and the delivery time was a great deal less also. Suitopia were extremely attentive and helpful; nothing was too much trouble for them to make sure I was confident and happy at every step of the design, purchase and delivery.
Good service and nice products!
I am very pleased with my suit
I am very pleased with my suit. I bought samples and was measured professionally which gave me considerable assurance as I was working to a deadline. It fits well. I may have the trousers lengthened by a 1cm, but it's a marginal decision. The suit probably deserves 5 stars, but although the Customer Service is good, replies are not same day. The suit is made in China so there was an unexpected delivery hitch, but this was resolved.
Great suit!
Fabric and color was excellent and the suit is all in all great. It was a bit bigger than expected though, and I had visit the tailor to take it in quite a bit.
Will definitely order again though.
Worst buy ever
Worst buy ever. The picture was wrong and I ended up with a suit I cannot use. No posibility to make changes and no intention to help me either.
Worst customer service EVER
Amazing customer service and product
I recently ordered a full suit from Suitopia. The process from ordering to delivery took a total of 4 weeks which I think is impressive concidering production time and delivery time. Unfortunetly i tore my pants but the customer service has been amazing. They answered quickly and started production on new pants immediately free of charge! I would absolutely recommend this site.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







