Suibstantial Reviews 229

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a patriotic shirt. They sent me a black shirt with a maple leaf on it. They refused to send me the correct shirt and offered a $7 reimbursement for a $40 shirt. Their customer service is te... See more

Rated 1 out of 5 stars

Ordered a shirt I saw on Facebook. Paid with PayPal on June 4, 2025. After a 6 weeks of receiving emails stating that my package was on its way, I received a message saying the package was delivered o... See more

Rated 2 out of 5 stars

Advertised sale for buying second shirt, that discount would be applied at checkout. No such discount was applied. Items shipped from Italy. One took a month to arrive, the other six weeks. Medium siz... See more

Rated 1 out of 5 stars

Products not as shown on site. Poor quality, one shirt was stitched inside out so excess material on the outside where sleeves attach. Took 5 weeks to arrive from Italy - not made in USA, just passes... See more

Company details

  1. Clothing Store

Written by the company

We offer products that you might like and use, such as homes, clothing, accessories, etc., all of which will appear in our stores!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My daughter loves these

My daughter loves these, but they are very wide in the toe box. She’s not used to that, but it’s getting better. This is a good quality shoe that keeps her feet dry.

8 October 2023
Unprompted review
Rated 1 out of 5 stars

Overcharged me and didn't send the right item

I bought a sweater for a christmas gift and I paid for accelerated shipping. They overcharged me with 12$ US at the beginning so I had to contact them to have my 12$ back. I received my package 3 weeks later and it was not the right item. I verified if I made a mistake with the order but there was no mistake, and the sweater I received was very different. It was also on their internet page but it was not what I ordered. I contacted them again but they said to me that they gave me the right item and they never wanted to send me the right sweater. Very poor service, I don't recommand this company at all.

30 December 2023
Unprompted review
Rated 1 out of 5 stars

It took over a month to be delivered

It took over a month to be delivered. Terrible quality. The moment I opened the package I began the return process. But I get the feeling they’re going to make it very difficult. Don’t waste your money. This company is garbage.

4 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Have not received my order, I ordered in early November, they got my money and I get nothing...I have reached out to every site they have and all I get is a robot and form questions. NO SATISFACTION AT ALL!! STAY FAR AWAY!!!

3 November 2023
Unprompted review
Rated 5 out of 5 stars

GV jeans always fit me well

GV jeans always fit me well, so I ordered the shorts. They are wonderful! Fit as expected. So glad I ordered two pair! One white pair and the other a jean material.

22 November 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order on November 30th was…

Placed an order on November 30th was charged $46.11 and as of January 1st I still have not received my order although they said it was delivered on the 29th which it was not and I can't get a hold of anyone for a refund they do not answer and the emails just go around and around and around!! Do not waste your money they are the worst company EVER!! TOTAL SCAM!!

30 November 2023
Unprompted review
Rated 1 out of 5 stars

Do not waste your hard earned money!

I ordered two sweatshirts for Christmas for my husband on 11/6 and STILL DO NOT HAVE THEM! Customer service says to be patient and they will try to update tracking… as of today (12/29) it’s supposedly in IL (I’m in PA) but the distribution center it’s at doesn’t have great reviews so I’m not having high expectations… wish me luck but don’t order from here - never again for me!

28 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look