Suelo Reviews 67

TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

67 reviews

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Replied to 36% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

No good quality work

We got a floor from Suelo wageningen. They forgot to put the top coat in one place and it took us a lot of effort to make them come and do the forgotten part. When they came, they did not sand the part, but they just put the top coat. So now in the middle of the room we have colour difference. Secondly there was a marks of the "sanding machine" even we showed them photos, which is not in the pattern of the floor , they did not even send us expert to come check. If needed i can proof everyghing i said with the photos. I have 2 round marks in the middle of the room from sanding machine. If Suelo does not agree our comment, thry can send our house an expert to check it. It shouldnt be this hard to stand after your work.

1 February 2025
Unprompted review
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Reply from Suelo

we are a little surprised that you are writing this review. a lava stone cast floor is a laborious floor that is applied by hand. what you claim to see is not a marking of a sanding machine but a processing of the product. unfortunately you do not agree with this and that is why we receive this review. very unfortunate

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