Lacking customer service
Scents were fine but their customer service isnt what I had hoped for after spending over 150$.
7 November 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great customer service
Great customer service. Products shipped promptly and carefully, lots of bonus freebies. I love these fragrances
12 January 2023
Unprompted review
I first ordered from this company…
I first ordered from this company because it’s an indie woman owned cruelty free company that is located in the US. I have ordered a number of times since then and they have always sent what I ordered and I have liked quite a few of their fragrances. I continue to shop with them and would recommend them, I especially like their pick your sample sets.
17 February 2023
Unprompted review
Very rube and very unprofessional…
Very rube and very unprofessional please don’t waist your money I been ripped off by the owner in a bad way
1 July 2022
Unprompted review
Consistently Happy
TLDR; great products, great customer service, might take a little time to ship
Scent is a very personal experience- what I like, you may hate, and vice-versa, even if we're experiencing the exact same thing at the exact same time. So, I won't tell you I love every single scent I've received, because neither of us would believe it.
But they have appropriate sizes for all of that, and a sample subscription, which is pretty great. Reading their scent notes in their master catalog will give you a pretty good idea of what you're getting. Shipping isn't super fast, but they're a small business doing a lot of business, so it makes sense.
They frequently have sales, and they have a great group on the book of faces that will give you even more information and direct contact with the owners, if that's something you're into
17 February 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.