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Rated 5 out of 5 stars

I bought batteries for D800 and 7R II, No self-discharge after almost three weeks with these batteries from Subtel. Not a long time, but nevertheless..my original batteries from Nikon and Sony lost on... See more

Rated 5 out of 5 stars

I order wrong datacabel to my camera. Totalt my fault! In contact with the supportteam, they help me true ordering the right cable AND tru returningprocess for the one I had receved. Excellient servic... See more

Rated 1 out of 5 stars

I ordered 2 camera batteries. The price was low and on the website the freight cost were said to be NOK 39. When I received the order confirmation the freight cost was NOK 430 - more than ten times... See more

Company replied

Rated 5 out of 5 stars

fast, quick. The search function and numer of items and the experiance with the sirfing in the site, can improve .But, hey ! they have option,( on the norweigan version ) to choose "posten" the deliv... See more

Company details

  1. Electronics & Technology

Written by the company

subtel er din spesialist for tilbehør til smarttelefoner, kameraer, bærbare PCer, drill og mye mer. Sjekk vårt store utvalg til topp priser på subtel.no


Contact info

3.7

Average

TrustScore 3.5 out of 5

344 reviews

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1-star

Replied to 77% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

The worst customer service ever

The worst customer service ever. Worst quality batteries. They say three years of guarantee. And when you face a problem after 2 years they ask to show the original battery. Who keeps an old battery for 2 years after changing it?

5 May 2025
Unprompted review
subtel.no logo

Reply from subtel.no

Hello,

We are sorry to read this.
We offer a 3 year warranty on all of our batteries because we know the quality is good.
For any question please contact us at info@subtel.no

Subtel Team

Rated 5 out of 5 stars

Great and fast service

The respons on a problem was very fast and to the point. I think that this is the best service experience I have had.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I have ordered in the past several batteries from Subtel for cameras, electrcic tools and computers. Every item has been working as well as the original. Delivery is swift and accurate.

29 April 2024
Unprompted review
Rated 3 out of 5 stars

Fast shipping, but unclear battery type

I ordered a battery and a charger for a camera. It was pretty cheap even with shipping, and it only took one week to arrive.

But the battery I bought was different from the charger, even though it said it was for the same camera.
Turns out, there are different variations of that single camera, with different batteries it uses.
It was not very clear on the website,
but it did kind of say that the battery and charger didn’t fit together in the description.

It looks like they also sell bundles with the same battery and charger which don’t fit together. That is kind of questionable.

I mailed customer support to get a refund, and I got a mail with lots of instructions and all the information you need. But if you are gonna refund you need to pay for shipping yourself (which you probably also need to do everywhere else), which can cost more than the item itself.

Three stars

14 July 2023
subtel.no logo

Reply from subtel.no

Hello,

We are sorry for the inconveniences. For every item there is a compatbility table down the page. If all the informations in the table are correct, it will fit. In this case in said ''Not compatible with NP-90'', which is the model you have.

Team Subtel

Rated 5 out of 5 stars

Wrong ordering, excellient help

I order wrong datacabel to my camera. Totalt my fault! In contact with the supportteam, they help me true ordering the right cable AND tru returningprocess for the one I had receved. Excellient service ang moyt back. As easy as that.

25 April 2023

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