It was nice experience to co operate with them. Especially the engeneer whi named Eric. A cool guy. He helping us a lot. Thank you Eric.
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See what reviewers are saying
Thomas Qin Yingbo is very knowledgeable and passionate about his work. His pleasant and friendly character makes it easy to communicate and learn from his experience. Because of Thomas Qin we look for... See more
Company replied
Great products and excellent support. Always available and solving any issue or question you have. Would like to highlight engineer Louis and Janice for sales. But also the rest of the team are great.... See more
Company replied
Thomas is good work he have to much experience nd is a nice person
Company replied
Company details
Written by the company
Sublistar has been committed to producing and selling digital printing equipment for over 17 years. We offer DTF Printers, UV Printers, Sublimation Printers, DTG Printers, Automatic Heat Presses, Print Media, and Software. Shipping worldwide with competitive prices and high quality. We put our passion, dedication, and expertise to help our clients manage their textile printing easily. We love what we do, and we are motivated to deliver outstanding service.
Contact info
Xinghe World Industrial Park, No. 56, Xuanwu, Nanjing, Jiangsu, China, 210008, 210008, Nanjing, China
- +86 15850596034
- info@subli-star.com
- subli-star.com
4.6
Excellent
29 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Eric is the best engineer
Eric is the best engineer, every time helps to me for uv printer and dtf printer
26 June 2026
Unprompted review
Reply from Sublistar
Really appreciate your kind compliment! Eric always tries his utmost to sort out all your machine technical issues.
Thanks it meant a lot my work was…
Thanks it meant a lot my work was stopped for 3 days pheonix had put the matter in priority and made my work done
24 June 2026
Unprompted review
Reply from Sublistar
Thanks a lot for your lovely review! So glad we could prioritize your project and fix the 3-day hold-up for you. Always happy to sort out urgent issues for you anytime.
Vino did a great job he has a lot of…
Vino did a great job he has a lot of knowledge thank you
21 June 2026
Unprompted review
Reply from Sublistar
Much appreciated! Glad Vino could assist you well.
Eric was very helpful and explain how…
Eric was very helpful and explain how to solve my issues. He took the time to remote in my computer and change the printer setting s and follow up with me. Thanks
8 June 2026
Unprompted review
Reply from Sublistar
Thanks for the review! We’re glad Eric took time to assist you remotely and followed up.
Great products and excellent support
Great products and excellent support. Always available and solving any issue or question you have. Would like to highlight engineer Louis and Janice for sales. But also the rest of the team are great. Working with them over 5 years and it’s perfect
8 June 2026
Unprompted review
Reply from Sublistar
Thank you so much! We love that you’ve worked with us for 5 years. So glad Louis, Janice and the team could always sort out your questions and issues. We'll pass your praise along!
Thomas Qin Yingbo is very knowledgeable & driven to succeed.
Thomas Qin Yingbo is very knowledgeable and passionate about his work. His pleasant and friendly character makes it easy to communicate and learn from his experience. Because of Thomas Qin we look forward to a long and lasting relationship with Sublistar.
18 May 2026
Unprompted review
Reply from Sublistar
Thank you for your warm review! Thomas will be thrilled to hear this. We’re really looking forward to building a long-term partnership with you too.
Thomas is good work he have to much …
Thomas is good work he have to much experience nd is a nice person
9 June 2026
Unprompted review
Reply from Sublistar
Really appreciate your feedback! Glad Thomas’s experience helped you out.
Just the way how the machine operates…
Just the way how the machine operates fastening and the best thing is how smart the technician is (Mr Thomas)great working with him learned alot and what shocked me was how the printing was transferred on to the material very nice
21 May 2026
Unprompted review
Reply from Sublistar
Thanks a ton for your kind review! Thomas will be overjoyed to hear this. We’re glad you loved the machine operation and print transfer effect, and learned a lot working with him.
Good and fast service support
Good and fast service support, online guide very easily step by step solve the issue. Thanks Joy, cherry and sublistar team for your support.
3 June 2026
Unprompted review
Reply from Sublistar
Thank you for your kind words! We're delighted to hear that Joy, Cherry, and the Sublistar team provided you with good and fast support. Your satisfaction is our priority, and we’ll be sure to share your appreciation with the team. Please feel free to reach out anytime you need assistance.
Great experience...technician from…
Great experience...technician from Sublistar (Thomas ) is very helpful and patience to work with...explains everything in detail.
25 May 2026
Unprompted review
Reply from Sublistar
Thank you so much for your nice feedback! We’re glad Thomas gave you a satisfying service and will pass your praise to him. Looking forward to your next cooperation.
DTF 6003
DTF 6003, Vino provided professional technical service and solved the capping station position issue! Super fast, Thank Vino a very good job!
30 April 2026
Unprompted review
Reply from Sublistar
Thank you for your review! We will keep delivering professional technical service. Have a nice day!
Great Customer service
Great Customer service, Vino provided a professional customer service, fixed the problem with my Sublistar DTF 600 star IV printer.
Thank you so much
29 April 2026
Unprompted review
Reply from Sublistar
We really appreciate your positive comment! Our team always strives to provide fast and professional technical support.
It was nice experience to co operate…
It was nice experience to co operate with them. Especially the engeneer whi named Eric. A cool guy. He helping us a lot. Thank you Eric.
27 April 2026
Unprompted review
Reply from Sublistar
It's a real pleasure working with you too! Eric will be thrilled to hear your kind words. We always aim to deliver efficient and satisfying after-sales service. Wish you all the best with your business!
Amazing service
Amazing service, Joy is a very professional technician!!!
20 April 2026
Unprompted review
Reply from Sublistar
Thank you for your lovely feedback. We are glad our team could be of great help. Looking forward to our further cooperation.
SAV and seller are very good
SAV and seller are very good, you can buy eye closed, Phœnix and Janice thanks !
16 April 2026
Unprompted review
Reply from Sublistar
Thank you for your review. We are glad our team could be of great help. Looking forward to our further cooperation.
Phoenix was very helpful during my…
Phoenix was very helpful during my start up process. I will definitely keep coming to him for advice!!
13 April 2026
Unprompted review
Reply from Sublistar
Thank you for the fantastic review! We are thrilled that Phoenix provided excellent guidance during your startup process. Empowering your new printing business with seamless DTF and UV printer setups is our priority. Phoenix and our expert technical support team are always here to advise you. Happy printing!
Service support given by Thomas was…
Service support given by Thomas was very good. He gives sequential methods to diagnose the problem and then tried to solve the problem.
10 April 2026
Unprompted review
Reply from Sublistar
Thank you for your valuable feedback! We are delighted that Thomas provided you with excellent technical support. At Sublistar, our engineering team utilizes methodical, step-by-step troubleshooting to efficiently diagnose and resolve any issues with your industrial printing equipment. Ensuring your DTF or UV printers operate at peak performance is our top priority. We will proudly share your praise with Thomas. We are always here to support your printing business!
Want to thank Eric from Sublistar team.
Want to thank Eric from Sublistar team.
He is solving all my problems! He is brilliant!
Even that he is very busy, he find a few minute to give an advice.
Thank you very much Eric!
1 April 2026
Unprompted review
Reply from Sublistar
Thank you for the wonderful review! We are absolutely thrilled that Eric provided brilliant and dedicated assistance. At Sublistar, delivering expert technical support for our premier DTF and UV printing equipment is our passion. Whether you need troubleshooting or strategic advice to optimize your printing business, our team is always here to help. We will proudly share your kind words with Eric. Wishing you continued printing success!
Today I went to my customer's place to…
Today I went to my customer's place to install a Superstar DTF 6002 machine, and I would like to express my sincere thanks to Mr. Vino from your technical service team for the professional support they provided, quickly and efficiently, regarding any issues encountered during the machine installation, missing files, and all our questions.
26 March 2026
Unprompted review
Reply from Sublistar
Thank you for the fantastic review! We are thrilled that Mr. Vino provided the quick and efficient technical support you needed while setting up the Sublistar DTF 6002 printer for your customer. At Sublistar, empowering our partners and ensuring a seamless installation process for our DTF printing equipment is our top priority. We are always here to resolve any on-site setup questions promptly. We truly appreciate your hard work and trust in our team!
Very good and attentive support
Very good and attentive support! They really engage in issues and try to help as best they can.
26 March 2026
Unprompted review
Reply from Sublistar
Thank you for the wonderful review! At Sublistar, providing attentive and dedicated technical support is our top priority. Whether you are using our DTF or UV printing equipment, our team is always fully engaged in resolving any issues to keep your business running smoothly. We are thrilled that our efforts made a positive impact. Please reach out whenever you need assistance with your printing solutions!
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