Suave Home - Premium Home & Garden Furniture Reviews 

198
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Placed an order online (SHUK_729300) and they refused to ship it despite me paying their shipping fees. No product and no refund as yet. Shocking customer service, buy elsewhere. EDIT - The reply b... See more

Company replied

Rated 4 out of 5 stars

The chair itself is utterly amazing. Very easy to assemble, secure, and with ultra comfy cushions. However, the delivery time took almost two months and required lots of follow up. This was all explai... See more

Rated 5 out of 5 stars

We had a very prompt delivery of our beige kitchen sink with no hassles, well packed, included all necessary fittings. Now installed it looks even better than we expected. Very happy customers! Ann,... See more

Company replied

Rated 1 out of 5 stars

Ordered 30cm round black mirror from here, the quality is awful-frame does not meet there is a very visible gap, the mirror itself is simply hot glued to the frame but even that wasn't secure the whol... See more

Company replied

Company details

  1. Furniture Store
  2. also in
  3. Home Goods Store
  4. Home Improvement Store

Written by the company

Suave Home is a leading global online retailer in home furnishings, lighting & décor.


Contact info

2.9

Average

TrustScore 3 out of 5

198 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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2.9

All reviews

(198)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Egg Chair

Hi, very pleased with my egg chair. Suave Home were excellent to deal with. I would have no hesitation in recommending them.

12 July 2021
Unprompted review
Rated 4 out of 5 stars

Egg Chair

My only complaint is - why aren't there instructions for assembly given with the egg chair? Otherwise, prrompt and courteous service received, , and I'm delighted with my egg chair. Thanks.

10 July 2021
Rated 5 out of 5 stars

Great to deal with

Great to deal with, even with logistics problems they faced due to shipping in Covid times. Excellent communication right up to the delivery which they didn't mind changing delivery address that day on. Highly recommend the product also.

9 July 2021
Rated 4 out of 5 stars

The chair itself is utterly amazing

The chair itself is utterly amazing. Very easy to assemble, secure, and with ultra comfy cushions. However, the delivery time took almost two months and required lots of follow up. This was all explained at the time but my enthusiasm for having an egg chair did wane in the interim. That said, I'm very happy with it now and don't regret the purchase, even though it was pretty expensive!

9 July 2021
Rated 5 out of 5 stars

All grand

All grand. Very happy with the chair. Arrived in time for the occasion it was purchased for. Very helpful company and swift responses to any query I had. Thank you.

9 July 2021
Rated 5 out of 5 stars

Excellent service from start to…

Excellent service from start to delivery. Very happy with the hanging egg chairs I ordered. Easy to assemble , great quality and very comfortable. Thank you Andreea and Sergio. Highly recommend this company.

9 July 2021
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the service…

I was very impressed with the service from Suave. I ordered a swing chair (Egg) and wanted to change the delivery address to my work, as it was a surprise gift for my wife. I phoned and spoke with a very pleasant guy who assured me all would be good. A week or so later (within the stated delivery time) I received a call from another very pleasant delivery guy who had just arrived at my workplace. He helped me load it into my van, I brought it home and my wife was thrilled. I would definitely recommend Suave ! The chair and cover looks great and I assembled it in 5 minutes!

7 July 2021
Rated 5 out of 5 stars

Absolutely fantastic company to deal…

Absolutely fantastic company to deal with. Very helpful and actually answered the phone to discuss products and didn’t just refer me back to website. Would highly recommend them and will definitely use them again

7 July 2021
Unprompted review

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