Sylepro customer care is outstanding it is up there with John Lewis and First direct.they are professional, warm and amazingly knowledgeable just brilliant so much so I have just ordered my second S... See more
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Welcome to STYLPRO by STYLIDEAS
Owned by Lord Sugar and BBC Apprentice Winner Tom Pellereau, STYLIDEAS was founded with the goal of creating products to solve your beauty woes. Everything we create stems from real people’s issues and is always crafted with love.
STYLIDEAS brands include:
STYLPRO Beauty STYLFILE Nailcare
We want to make beauty effortless.
STYLPRO products include makeup brush cleaners that cleanse and dry your brushes in seconds, beauty fridges designed to extend the lifetime of your beauty products, the world's first electric makeup sponge cleaner, and much more.
STYLIDEAS is the logistical platform for the Lord Sugar 'A-PEN-TICE' Sugar Pen. All proceeds go to Great Ormond Street Hospital. The 'A-PEN-TICE' is not part of our day-to-day range, however we fully support all of the work that goes on at this amazing institution.
United Kingdom
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Replied to 7% of negative reviews
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I have never experienced such fast shipping! This product is unparalleled
My order was processed and delivered very quickly even though it was during the Christmas period.
Unfortunately when my wife opened it on Christmas morning there was an issue with the moulding and it didn't clip together properly.
I e-mailed the customer service team who by auto-reply were out of office until the 2nd of January, very frustrating but understandable.
On the 2nd I received a reply within a couple of hours offering apologies and informing me that a new order had been generated and was on it's way. This arrived within 2 days and fitted perfectly.
Although this was not the perfect transaction it could not have been handled with better efficiency given the circumstances. An added bonus I found that there was no pressure to return the rogue item and no insistence for further payment in exchange for a refund, merely an admittance that an error had occurred and would quickly be resolved.
The customer service was excellent and I would recommend this company as an example of how to handle similar situations.
Bought a few items so far. Brilliant customer service, would 100% recommend. Raving about these guys to my friends and they have also bought products. Go Team Tom!
The brush cleaner is fantastic. Really worth getting one. Plus the fact, once the brush is clean, it is also dried, so you can use immediately.
Love their brush cleaning solution also
It arrived fast which was very helpful as it was needed ASAP!
Unfortunately it came with the wrong chargeing leed, luckily I had one that matched. It charged fast easy to use the strap in comfortable it’s noisy don’t know if it’s meant to be that noisy as it’s not been mentioned. The big thing is it works! Family of girls , Cramps, IBS, + some gynaecology issues. Everyone is happy with it

Reply from STYLPRO by STYLIDEAS
I really liked the products ordered and would buy from this seller again.

Reply from STYLPRO by STYLIDEAS

Reply from STYLPRO by STYLIDEAS
Easy ordering and prompt delivery. Not sure how effective the product is - I've only just started to use it - but no ill effects either.

Reply from STYLPRO by STYLIDEAS
The product is excellent. Would highly recommend Stylpro.

Reply from STYLPRO by STYLIDEAS
Customer service is very poor
No one to respond to emails or calls
It’s interesting that a review is responded to within an hour but an enquiry needs 14 days to get a response and even now I still haven’t received a response

Reply from STYLPRO by STYLIDEAS
Superb customer service from Team Tom. The best I have experienced for a very long time, possibly best ever. Very quick and friendly response to my query. They went beyond to assist me.

Reply from STYLPRO by STYLIDEAS

Reply from STYLPRO by STYLIDEAS
Bought 2 beauty fridges about a year and half maybe 2 years and they both stopped working. One broke a few weeks ago and another ones broken today. Paid £50 each for these. I did expect them to last longer
Royal Mail claimed to have delivered my parcel from Stylideas, but clearly had delivered to another address. The product I ordered was a birthday present for my wife and on contacting Stylideas they immediately despatched a replacement item via DPD which I received the next day. Exceptional customer service by Team Tom & I have no hesitation in thoroughly recommending this Company.

Reply from STYLPRO by STYLIDEAS
The Stylepro mirror is a great compact accessory that can be easily packed for travel. Perfect for situations where additional lighting is required, and it even comes with a small handheld magnification mirror along with a convenient felt case. The flip-out stand adds a touch of sturdiness to it. Incredibly practical and useful. Can highly recommend. Makes for a nice birthday gift 🎁

Reply from STYLPRO by STYLIDEAS
Great cordless mirror with optional easy attach magnetic small magnifying mirror. Nice felt type travel case. Quite impressed especially as price fairly reasonable compared to similar products on the market.

Reply from STYLPRO by STYLIDEAS
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