STYLE SOCIETY Reviews 

Style society purchased a pair of sneakers which I paid R1500 now I haven’t received my order and I can’t get hold of them on any platform

I purchased a pair of sneaker but I can't make a follow there's no means of communication.please talk to me
+27738487496

I returned a jacket to Style Society (WEB3939) and it was received (eventually... delivery companies have trouble finding the address) on 20th Feb. Despite several reminders I have yet to receive a refund (of £715) nearly a month later. It cannot take this long to process this and all I can imagine is that they’re trying to hold on to the money as long as possible. A response or, preferably, a refund would be appreciated.

Disgraceful! I bought a ladies belt from them mid December, it was the wrong size so sent it back via Hermes on December 17th requesting a refund. I heard nothing, so sent them an email. Sam replied saying they hadn't received it back yet. I phoned them, spoke to a women, told her that Hermes left it in their porch, she said they have a ducket but not a porch and said she'd have a look around the loading bay for it, but I heard nothing. By this time it was January, I emailed again and Sam said they're in an old mill with lots of retailers, so do I have proof of delivery. I sent him a screen shot of the delivery saying it was delivered on Tuesday December 17th at 10.39 and was left in their porch. In their terms and conditions it says that a refund will be given if proof of delivery is shown, that was January 6th and Sam hasn't replied. I have tried to claim for non delivery compensation from Hermes but to further the claim I need a 'Denial of receipt' form filled out online by Style Society. I sent that request to Sam but of course he has not even done that for me. So, I have neither a belt or a refund and cannot claim compensation from Hermes. This is nothing short of a disgrace. If you have a company that cannot guarantee being able to safely receive returned goods, they shouldn't be allowed to sell on the internet. My advice, BUYER BEWARE!

Excellent company with quality products and great customer service. I ordered a belt that was for a wedding and needed urgent assistance as time was against me. Sam and the team gave me a responsive, personal customer experience; even calling me up after I had placed my order to double-check on details and ensuring I was content. I received my belt in quick time with no problems and I am extremely happy with my purchase. Well done to Sam and the team.

Genuinely the worst company I have ever dealt with online.

Firstly I had to wait over a week before they decided to send the order out. After I prompted them via email.

Then, the waist coat sent is not the one that is pictured on the website. Fair enough, I'll send it back and get a refund I thought. Hassle awaited.

I ordered the waist coat on 19th July and only today (27th August) receive an email saying my refund has been completed. Another 5 days wait I suspect....

The waist coat was sent back via recorded delivery (signed for 5 August) but Sam (director) said he didn't know who 'bob' was, the person who signed for it and couldn't locate it for a matter of days.(located it 13th August) Sam stated that it was a big building with lots of people in it, not my fault as a customer that people outside his organisation can freely sign for recorded delivery parcels.

Amateurish at best to describe this farcical attempt at customer service. You'd get better customer service at an overseas sweat shop. I can categorically assure Style Society that I will never use them again nor would I recommended others to. In fact I would go as far as saying, stay away! Save yourself the hassle and use a reputable company. Lesson learnt.

Very helpful - item was out of stock initially but communication was excellent and they made sure they did everything possible to accommodate my order. Highly recommended!

Style Society helped me out superbly with a wing collared shirt for my son's wedding...Having been let down by another seller I turned to Style Society and cannot praise them enough. I ordered a shirt and was worried it would not arrive on time...no need...it came with 3 days to spare..The quality and fit was of excellent standard and customer service second to none...Well done and Thank you!!

Handled my husband birthday present coat well with us sending back to try different sizes. Very good customer service. Ruth

Excelent shoes! I can’t believe the quality of these for the price I paid!
Also excelent customer service. I have them the address of my office which was closed when they tried to deliver.
They had to send them again to a new address and so they did no questions or extra costs!
Great company!

Fine waistcoat. Functional pockets and fits as a proper Marcella Pique waistcoat should.

Vey poor service. Poor, amateurish packaging on the items when they arrived. I returned an item via tracked delivery at my own expense, but never received a refund for the item or even a response to my emails.

They said on the website , delivery take 3-5 working days but I was waiting long time for my delivery (3 weeks) and when i contact them by email They said we posted it but when i asked them for tracking number , they didn't provided to me .
Not recommended . For refund they ask for return first but i never recieved items to send it back .

Great Hunt and Holditch formal shirt. Good quality, double cuff, wing collar and came with removable black buttons.

Great guys no problem here. I bought a suit for my wedding absolutely top drawer! Would buy from them again.

Great suits, Great website, attentive customer service.

Very slow to refund a justified return. I returned my item over 3 weeks ago which they have acknowledged after I had to chase them and still not had my money back.

Not a great experience, and the reason I returned the waist coat was because it was of poor quality. Wouldn’t recommend.

Cannot praise Sam enough. I basically didn't leave myself enough time to get a top hat for the Derby this weekend. I measured my head which was 61cm and ordered the grey Christy's felt hat. It arrived promptly and was just too tight on my head so after about 20 emails unfortunately Sam just couldn't get the 62cm hat delivered to me in time.
Would recommend Sam as he was brilliant throughout and will use him for other items on his site.
Gary Jones

Never had a confirmation of my order and when it arrived there was no paperwork or anything about returns. It was a very nice product but did not suit. Paid £11.50 to return jacket and still have not been refunded the purchase price over two weeks after it was signed for. Had no communication at any stage and apparently no reply to numerous emails and the icing on the cake is that the return address on the style society web site is NOT the verified address of that post code. A telephone contact number would be reassuring in such cases surely? Within a few minutes of this review going up Style Society were in touch by telephone which is excellent customer service. To be fair they had sent emails - they were in my spam folder and my refund is being processed. Refund turned up a bit later than promised and again to be fair they rang again to make sure i got it (from a witheld number) and asked me amend this review!). So at the end Im just £11.50 out of pocket. Two lessons trust pilot clearly works and so would a telephone IF you can get the number. But maybe an earlier phone call from style society regarding their service rather than their reviews would have minimised my angst.