StyleSeat is a great tool for attracting new clients, but the fees are absolutely outrageous. There’s membership fees, transaction fees, and new client fees. They also up charge the clients for “premi... See more
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Based on reviews, created with AI
StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments. For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too! For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.
94107, San Francisco, United States
Replied to 56% of negative reviews
Typically replies within 1 week
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This company is a rip off. The rate is to high and they are hard to get in contact with they charge your clients a higher price than what's listed. Get your own easy simple booking. Don't be to desperate to use these people its not worth it.

Reply from StyleSeat
Good company just glitches sometimes but they get them corrected. However, they are an inconvenience sometimes.

Reply from StyleSeat
I have never had a problem until I made an appointment and the stylist never responded to my messages. I submitted a ticket and received an email saying they will respond within 48 hours, the appointment is in less than 12 hours. While trying to give the stylist time to resound, didn't know if I should go or not, reschedule or cancel the appointment. There are no appointments available for me for the time I need the service. This is unacceptable, I will never use this APP again. I will go into salons to make my appointments.

Reply from StyleSeat
I booked an appointment with a stylist on October 28 to take place on November 1st at5 am. On Thursday, the stylist reached out and asked about the style I wanted. I didn'thear anything else from her until I reached out at 5:30 pm on Friday, October 31st, thenight before the appointment was supposed to occur, to ask about the location of theservice (her profile states "mobile stylist"). She replied that she would not have time tocomplete the style I wanted, and that she could do it on Sunday at 5 pm or any day at 4 pm. None of those times worked for me, so I let her know that she should cancel the service since she was unable to complete the service at the time I scheduled. The next day, I was charged $80.00 for "late cancellation." I reached out to the stylist for a refund, and received the following response: "Hello LaVonya, I hope this email finds you well. How are you today? My name is ****, and I’m with the StyleSeat Support Team. Thank you for reaching out— I’m here to help. I truly apologize for the delayed response, as we’re currently experiencing a high volume of inquiries. I appreciate your patience during this time. I’m so sorry to hear about your recent experience and that your appointment was canceled by the stylist. I completely understand how frustrating it must be to be charged when the service didn’t take place, and I want to make sure we get this resolved for you as quickly as possible. To get started, I’ll need a bit more information. It looks like the email address ****** isn’t linked to any StyleSeat account in our system. Could you confirm if you might have used a different email when booking your appointment? I responded to the email with my other email and received a cookie-cutter response: "Professionals have the option to set a No-Show and Late Cancellation Policy, which is visible on their profile page," etc.

Reply from StyleSeat
I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While every matter isn’t always addressed right away I can tell the people in charge of keeping the app and business up to date are constantly thinking on how to improve
I feel like they have a really nice app! It’s easy and fun to use. They do make it easier for clients to book and find me!
I keep running into isues where any new client, even if I share my personal booking link, stylseat records them as a new client connection and takes $50. I constantly have to prove that i know the client. It makes me want to remove the new client connection feature.

Reply from StyleSeat
I’m very happy with my business it’s my passion using style seat platform has made a great impact and very grateful of that especially when slow times during the year style seat is still able to refer new customers love it !!!!!
At this point I’m only on StyleSeat because I have too many clients to switch

Reply from StyleSeat
When I got my hair cut it wasn't what I asked for. I asked for a mid taper when instead got to low fade, the top is uneven, and now I have a high top even tho I never wanted one. I asked for a trim when instead he cut it too low. My front is short than any place else. And the top of my head looks like there's no hair:same length as when I came in.

Reply from StyleSeat
My daughter loves coming to the salon for Ms Rukee to do her hair. Thanks for your patience.
Highly recommend StyleSeat for marketing your business .. They have definitely helped me grow my business in a new area
This app is worth it and a BIG HELPING tool to get you off the ground and on your feet. It took less than 2 months to gain top pro badge and an extended clientele out of this world 🥰 beyond satisfied!!
My experience with style seat is great ! The new clients is great for my salon front located in Detroit!
This review is for barber Brian GODBOLT. It is robbery to not respond to a customer attempting to reschedule. I messaged him through the app to reschedule prior to 24 hours for the service. This barber charged my 60 dollars when the service was 45 dollars. He charged me while speaking to me before the appt. Very unprofessional. I had to dispute the charge. No integrity

Reply from StyleSeat
There needs to be a way to review a stylist based on their conduct and business practices. My barber, who I was loyal to for six years, cancelled my appointment last minute and decided to ignore my text when he asked me when I wanted to rebook. He also ghosted me last month when i tried to schedule 5 days before a big event and there were no slots in StyleSeat. He accommodates other clients over the phone WHILE CUTTING MY HAIR, but for someone like me who always books on Style seat in the last six years with him...he's ignored all 7 or so of my calls and texts to make appointment or reschedule outside of the available StyleSeat slots. My barber took me for granted and so I'm no longer his client.
It is important for StyleSeat to allow clients to review stylists and not limit making reviews only after getting a haircut. I think these inflated ratings are obfuscating legitimate bad experiences that would otherwise be broadcasted.

Reply from StyleSeat
VERY UNPROFESSIONAL COMPANY WHO DOES NOT ASSIST THE CLIENT WHEN THE STYLIST THEY HAVE EVAM THE CUSTOMER!!!

Reply from StyleSeat
Styleseat is helping me build my clientele back up after moving to a new state I love all the resources and the marketing tools it use to draw clients in!

Reply from StyleSeat
you aren’t responding to my emails
you aren’t being honest when my clients use my link to not get charged the new client fee
and you currently have my money on hold after i proved a client is trying to scam for a free service

Reply from StyleSeat
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