Style Our Home Reviews 

242
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful craftsmanship of the furniture, often finding products even better than expected. People frequently highlight the efficient and prompt delivery service, noting items often arrive sooner than anticipated with excellent communication. The overall service, from ordering to delivery, is described as outstanding, with helpful and responsive interactions. However, some customers also noted occasional issues with delivery flexibility, such as limited scheduling options or not receiving prior notification of delivery day. A few other people also felt that product descriptions or images on the website were sometimes misleading regarding item specifics or assembly requirements.

What people talk about most

Product

Consumers are generally delighted with the products, often describing them as well-made, beautiful, and of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its promptness and efficiency.... See more

Quality

Customers had positive experiences with quality, frequently praising the products as well-made, beautiful,... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as 5-star, prompt, and excellent... See more

Order

Users describe positive interactions with order, highlighting the ease of placing orders and the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the oak soho slat dining table. Delivery arrived on time and delivery men were very helpful. On building the table we noticed a couple of scratches which we reported. Matt went above and beyon... See more

Rated 5 out of 5 stars

Super rapid!! I purchased a side table that had an expected delivery date for around 2 months. However, the following day after I made the purchase, I was sent a delivery tracking link and I received... See more

Rated 5 out of 5 stars

We ordered a cabinet but had a problem with our delivery as the courier turned up before the time slot, and left before anyone was home. Hardip was amazing. Regular communication, going above and beyo... See more

Rated 5 out of 5 stars

Purchased three quality pieces of furniture. Delivered in less than 7 days and kept updated with delivery dates and times. I got this furniture cheaper than elsewhere and absolutely over the moon over... See more


4.8

Excellent

TrustScore 5 out of 5

242 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(242)

84 reviews in the last 12 months

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Rated 4 out of 5 stars

Very helpful staff and answered quickly…

Very helpful staff and answered quickly to any emails sent. I only gave 4 stars because the delivery options were quite limited and they only seem to allocate delivery slots once a week so the first week it wasn't suitable so I had to wait another week before they came back with a rescheduled date. However I am very pleased with the furniture I ordered. I would happily order from them again providing I wasn't in a hurry for the goods!

6 March 2026
Rated 5 out of 5 stars

First class service!

First class service. Good range of products and prices are very reasonable, but what impressed me most was their customer service and efficiency which was exceptional, a rare commodity these days. Happy customer.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor experience with warranty

Unfortunately I need to review these as 1 star. Please be warned if items fail in warranty an are replaced the warranty time lapses from the initial purchase! The mattress I purchased didn’t last and is unusable.
They charged me part for a replacement under warranty but then won’t honour a new warranty. Then sent me to Dura who sent me back to style my homes and refused to help.
Looking back I should not of had to pay part when it failed under warranty the first time. Be warned

4 March 2026
Unprompted review
Style Our Home logo

Reply from Style Our Home

Thank you for your feedback. Our standard warranty provided is 12 months although certain products are provided with an extended manufacturer warranty, in this case 5 years. Following initial usage of 4+ years, the manufacturer replaced the mattress with an associated fair usage charge accepted upon replacement. Subsequently, following almost 4 years further usage of the replacement, the supplier was unable to proceed with an additional exchange as the warranty period commences from initial usage as opposed to resetting with any replacement provided. We have noted cumulative usage of approximately 8 years of the purchase and regrettably the continued use surpasses the original warranty period provided by the mattress provider.  Our sincere apologies we were unable to assist further in this instance however we were happy to provide contact details for the supplier as per your request to discuss further.

Rated 2 out of 5 stars

Chairs not included with dining table.

Had a look at there website for the first time and was interested in the dining table, I emailed them to say is the chairs included and they said not, so why put a picture on with a dining table and chairs if it's just a table, I very nearly bought it.

23 February 2026
Unprompted review
Style Our Home logo

Reply from Style Our Home

Our product listings for dining tables do also include lifestyle/room set images for illustrative purposes and in select listings tables are imaged with chairs to allow customers to visualise items in situ. In this instance, customer services clarified your email enquiry that as per listing, the item title indicated dining table as reflected in the RRP, which was clarified prior to any potential purchase. Thank you for your feedback and apologies for any disappointment.

Rated 2 out of 5 stars

Delivered the wrong item

Delivered the wrong item, when i spoke to them they said its the right item but the wrong image! Cant say im overly happy they do answer the phone but the returns policy is rubbish no date given for return i asked for it asap was told they would contact me within 7 days which i dont think is good enough when its there error

9 February 2026
Unprompted review
Style Our Home logo

Reply from Style Our Home

Thank you for your feedback. As per the recent communication with our customer services, the consignment was delivered correctly, although apologies for the design enhancement/modification by the supplier which was inconsistent with the imagery online and hence not to your satisfaction. The item qualified for a free return based upon the amendment. In this instance both items ordered were accepted for return although in terms of the return's procedure, we do kindly request to retain the original packaging to facilitate an efficient return. Based upon the disposal of the entire packaging of both items received, we were unable to fast-track the collection with an express carrier, since our nominated carriers would require the items securely packed for onward transportation. Our in-house logistics have now completed the collection within 7 days of your request and safely returned the items, with the refund promptly processed. Our apologies for any inconvenience and we hope you can source a suitable alternative.

Rated 4 out of 5 stars

Lovely Sofa Tables

We are very happy with our purchase. Good quality and fits nicely around our living room.
WAs disappointing about having to put it together when it clearly says on the website that it comes fully made up

21 January 2026
Rated 5 out of 5 stars

Great service

Helpful online chat facility where the company honoured an expired discount code. Prompt, efficient delivery by polite drivers. Beautiful product, very pleased.

17 December 2025

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