StylemixThemes Reviews 143

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the exceptional customer service and the helpfulness of the staff, noting their professional and responsive approach. People frequently highlight the quick response times and the efficient solutions provided by the support team, which contributes to a smooth user experience. Reviewers also appreciate the user-friendly interface and the overall design of the products, finding them reliable and easy to adapt to their needs. However, some customers also noted issues with the website and updates, mentioning that these sometimes caused glitches or broke functionalities. A few other people also felt that the support could be slow or unhelpful, with some experiencing long waiting times for customization or receiving generic responses.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

User experience

Clients share positive opinions on user experience, with many finding the interface easy to use, clean, and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and helpful... See more

Website

People report ambiguous experiences with website functionality, with some reviewers praising certain themes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use rhe Cost Calculator Pro. We find the calculator works across all platforms and is really quite beautiful in the excellence of its design. I LOVE the way we can define functions and variable... See more

Company replied

Rated 5 out of 5 stars

Great theme....apart from theme the author support is great. really appreciate their effort in giving solutions to ticket raised. Customer support panel is so user friendly ....wonder why don't other... See more

Company replied

Rated 5 out of 5 stars

Great customer support. Lisa of Stylemix has helped me so many times! I've been using Masterstudy for years now and the support is really superb. I stayed with stylemix because of their great d... See more

Company replied

Rated 5 out of 5 stars

Motors Car Dealer Plugin is really good to present our Products. It´s easy to youse for our Sales Team. And the Customers can Filter the List of Products. For the Sales Team it´s Like a Formular wh... See more

Company replied


Company details

Written by the company

Discover our WordPress Themes and Plugins. Created by StylemixThemes - Envato Power Elite Author. All Designed Items are Responsive and Updated Constantly.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Worst Theme Support, Waste of Money and Time!!!

As a long-time user of the Motors theme, I've generally been satisfied with its performance. However, my recent experience with their support team has left me thoroughly disappointed, hence the one-star rating.

After updating to the latest version of the Motors theme, we encountered a troublesome header issue on our website. Recognizing the urgency, we promptly reached out to their support team, creating not one, not two, but four tickets detailing the issue we were facing. Additionally, to ensure clarity, we even provided a video illustrating the problem in detail.

Despite our proactive efforts and multiple attempts to seek assistance, we were met with a deafening silence from the support team. It's disheartening to note that our last ticket, which remains unresolved, has been left untouched for the past five days. This lack of response not only showcases a disregard for customer concerns but also highlights a glaring inefficiency in their support system.

As a customer, I understand that technical issues may arise, but what truly matters is the responsiveness and commitment of the support team to address these concerns promptly. Unfortunately, in this regard, Motors theme's support fell short of expectations, leaving us frustrated and inconvenienced.

In conclusion, based on this regrettable experience, I cannot in good faith recommend the Motors theme to others. A reliable and responsive support system is paramount in the realm of website management, and unfortunately, Motors theme failed to deliver on this front.

30 March 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

We’re truly sorry to hear about your recent experience with our support team. As a long-time user of the Motors theme, your feedback is incredibly important to us, and we deeply regret falling short of your expectations this time.

First, we sincerely apologize for the delay in addressing your tickets. We understand how frustrating it must have been to encounter a pressing issue and not receive the timely assistance you deserved. Your proactive efforts, including creating multiple tickets and even sharing a detailed video, show your dedication, and we deeply regret that these weren’t met with the urgency they required.

We genuinely want to turn this experience around and restore your confidence in our theme and support. Please know you can always create a new ticket or reach out to us through the support forums on ThemeForest, WordPress.org, or even in our Facebook communities. We are here and committed to helping resolve any issues you’re facing as quickly as possible.

Thank you for sharing your concerns—it helps us improve. We sincerely hope we can make things right and change your opinion of us. Please let us know how we can assist you further!

Rated 1 out of 5 stars

Paid for the lifetime version.

Paid for the lifetime version.

The calculator is horrible! so many bugs, that you some times have to start over completely.

When you are finally done with the calculator and you want to edit things, it wont work. You will have to build a new from scratch, getting everything right from the beginning

22 February 2024
Unprompted review
StylemixThemes logo

Reply from StylemixThemes

We’re truly sorry to hear about your experience with the Cost Calculator. We understand how frustrating it can be when things don’t work as expected, especially after putting in the effort to build and edit your calculator. Please know that we are continuously working on improvements and fixing bugs to ensure a smoother experience for our users.

We genuinely want to turn your opinion around and help resolve the issues you’re facing. If you haven’t already, please feel free to reach out through our support system, and we’ll assist you in resolving the problems as quickly as possible. We appreciate your feedback and hope to make your experience much better moving forward. Thank you for giving us the chance to help!

Rated 1 out of 5 stars

SCAM SCAM SCAM Misleading Description, Poor Customer Service

I recently purchased a theme from StyleMixThemes on Themeforest, attracted by the promise of compatibility with both motorcycle and car rentals. However, upon closer inspection, it became apparent that the theme only caters to car rentals.

Misleading Description: The theme description claimed compatibility with motorcycle rentals, which turned out to be false.
Unresponsive Customer Service: I reached out to StyleMixThemes for a refund just 10 minutes after the purchase, explaining the discrepancy. Unfortunately, my request was denied, demonstrating a lack of consideration for customer concerns.

Overall Experience:
My experience with StyleMixThemes has been disappointing. The misleading description and the refusal to process a refund for a product that doesn't meet the promised features are major drawbacks. I cannot recommend this theme or the company's services based on my experience.

23 January 2024
Unprompted review
Rated 1 out of 5 stars

I am so glad I haven't risked paying…

I am so glad I haven't risked paying for this bug 🐛 I was playing around the free mode and after a few days, I lost my admin privileges.

When I tried to log in to my WordPress Admin dashboard, I get redirected to the Master Study page. I did not have access to my website. I couldn't even delete the MasterStydy bug until it completely reset my website by uninstalling the entire WordPress via cpanel.

I won't ever recommend that anyone should pay for the Stylemix masterstudy LMS plugin/theme

22 December 2023
Unprompted review
Rated 1 out of 5 stars

never buy anything from them If you…

never buy anything from them If you have any questions or problems, technical support will not solve your problem, they will never solve the problem, trust me never, instead they will write to you, you need to buy a paid subscription from them so that they can help you, I bought the Pro version and they also offered me to buy a support package from them in the end they told me that they would help me solve the problem for $4,700 dollars, Do you know when I received this answer? I sent them a ticket to Podershko which the plugin did not work on 10/2023/20 and received a response on 11/2023/15

21 December 2023
Unprompted review
Rated 1 out of 5 stars

The "Cancel subscription" button sent…

The "Cancel subscription" button sent me months ago to an error 500 page, I did it many time and it didn't work, and support don't want to refund. Tested just now again, and still error 500 page. So they charged me again !

Opened paypal dispute and they try to win the dispute while they charged me while I asked to not renew. Sent many emails to try to explain their issue, and they don't want to refund.

More of this, the plugin is full of bugs, and the private key for payplug was visible on source codes of my wordpress, big security flaw. The patched after 3 months the issues, without a thanks.

13 December 2023
Unprompted review
Rated 1 out of 5 stars

We purchased a theme (Studymaster LMS)…

We purchased a theme (Studymaster LMS) from you. Within 3 days we realized that this theme will not suit our needs. (Your website says 14 days money back guarantee - there is NO free trial period available.) We are still struggling to get our money back (it has been over 30 days now!!!) Will not recommend to anyone.

12 August 2023
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service, we raised a ticket for support pretty much as soon as we'd paid the subscription fee - we're still waiting for a response 5 working days later and our refund request has been ignored as well.

Ticket #Z49823

17 May 2023
Unprompted review
Rated 1 out of 5 stars

Think twice before making a purchase of themes with Stylemix Themes

At StylemixThemes, it is important to think twice before making a purchase. The worst theme we have encountered was not worth the $60 USD we paid for it. The demo showed images and designs that were not present in the actual product, and when we asked for a refund, the customer service was unhelpful and the attitude was arrogant. We would strongly advise against making a purchase from this company. Product consulting theme ticket #Z49056.I submitted the refund request on 6th May 2023

22 May 2023
Unprompted review
Rated 1 out of 5 stars

OK Theme Awful Service

I bought the theme which is OK. But then I paid U$70 for them to install it. They completely botched the install, wiping out all my site information, content and customer lists. Furthermore they were very dismissive and unhelpful. To add insult to injury they then wrote a public review saying that I'd never paid them to do the install - despite it clearly showing on their own website and me having lots of e-mail proof of purchase. I accept mistakes happen but the service recieved was beyond awful, derogatory and bordering on rude.

9 March 2023
Unprompted review
Rated 5 out of 5 stars

Great Software and Great Support!

I use the Cost Calculator plug-in for my company. We are using it as a marketing tool for our clients to calculate their ROI when using our software. Not only is the plug-in great, but the support is exceptional. I have never had difficulty making an appointment and they will politely help you with anything, no matter how easy it ended up being! Highly recommend.

17 January 2023
Unprompted review
Rated 5 out of 5 stars

One of the best investments of our…

One of the best investments of our team. We’ve been looking for a good template and Stylemix managed to meet most of our requirements. Motors is beyond our expectations, loved the design and customization opportunities. Glad that they deal with our tickets until solved.

28 June 2021
Unprompted review
Rated 1 out of 5 stars

Dear All,

Dear All,

I would kindly tell everyone that this company is a money laundry and is a JOKE! We have purchased one of their theme Master Study which it says they would give you 24/7 support. Their ticket system also claims 24/7 support and guess what! If you are luck you will get a response to your query. We have many times tried to clarify lots of things that is not working on their theme and all we get is links to their documents which we already followed top-to-bottom.

Igor Ligay - is one of the founders and if you look here on Trust Pilot he is the only one that have actually added 5 star review to his own company!!!

I have already wasted too much time and I am planning to open a law suite against this company if things do not get resolved very soon!

No support, no contact number all they do is get your money and that is all. The theme has lots of programming code issues, when you try to create multiple lesson the same time adding videos the theme just collapse. The udemy functionality for the course only works if you do the affiliate API if you want to create yourself not all options are available.

AVOID this COMPANY!!!

17 November 2020
Unprompted review
Rated 1 out of 5 stars

The motors theme looks great however…

The motors theme looks great however the theme is consistently broken even with updates. Support says 24/7 but once you have purchased it says 5 working days so that is a week!!! This is not suitable for any business.

When you buy this through themeforrest also have a review system; unfortunately Stylemix continually delete all the bad review, I have reported this to Themeforrest but they seem reluctant to get involved which I can only presume is because Stylemix make them lots of money. It is a shame this theme is build on lies

2 September 2020
Unprompted review
Rated 1 out of 5 stars

certificates you issue to be dated

to be able to deliver a certificate at the end of the courses with :
-the date (the student's completed the course)
-the duration of the course
it is not a standard feature for a course builder theme, you must ask to Stylemix Customization Team, and the price they gave to me was 720 dollars.
In other words, you buy the theme for 70, but if you want the certificates you issue to be dated, you must pay 700

24 August 2020
Unprompted review
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