StumpBusters Reviews 

584
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I had some trees removed on my property 2 weeks ago by a tree service. Yesterday, completely unsolicited, a random guy drove into my driveway, walked around my house and left a "Stump Busters" busines... See more

Rated 5 out of 5 stars

At 4.15 one morning last week we found that a tree stump in our garden had self ignited. The fire brigade attended and ensured that it was out and told us that the stump had to go, that’s when we... See more

Rated 5 out of 5 stars

I put a message out on our village group for stump removal having found a hidden stump during turf prep, within minutes I had a reply. Cannot fault the service from StumpBusters. Went above & beyond t... See more

Rated 5 out of 5 stars

Tony from Stumpbusters has just done a lovely job removing a full row of stumps where i had a row of conifers. He was really polite and respected my property and even put up protective screens round... See more

Company details

  1. Arborist and Tree Surgeon

Information provided by various external sources

We are Stumpbusters: the tree stump removal experts. We cover the whole of the UK, through our local franchise business owners. We use specialised equipment to grind your tree stumps into a mulch, allowing you clear access to the area once again. All of our StumpBusters are local and run their own business, supported by the Nationwide franchise of StumpBusters; they and their staff are fully qualified, trained and insured. Over many years we have developed to provide a nationwide 1st class, quality and professional service. Trust the experts.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

584 reviews

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4.3

All reviews

(584)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

FANTASTIC RICHARD!

Richard came at fairly short notice and couldn't have been more brilliant. Extremely efficient, did everything he was asked to do and quickly and with minimal disruption and mess. Very reasonable price. Cannot recommend more highly. Excellent on every count.

25 March 2021
Unprompted review
Rated 5 out of 5 stars

Highly,highly recommend

Highly,highly recommend. Phoned Richard and asked if he could remove a cherry tree stump at short notice before the weekend , and said don’t worry it will be done . Then his colleague Robin turned up and done an amazing job .
Thank you very very much !
Cheers Paul

3 February 2021
Unprompted review
Rated 5 out of 5 stars

Delighted with the work

Richard not only did a great job of removing three stumps for me, he was an absolute pleasure to deal with. He was helpful in finding a date/time that worked for me, turned up on time, was polite and efficient, and left my garden tidy at the end of it. I can't recommend him enough!

10 December 2020
Unprompted review
Rated 5 out of 5 stars

Great job

Paul did a great job of clearing the enormous tree stump in our garden. He surrounded the area he was working in so the sawdust and clippings stayed within a confined space. There was very little damage to the lawn from the machine tracks getting to the stump and it has been ground down low enough to allow us to fill the hole and turf. He also advised us on how long we need to leave the sawdust and clippings before we can use it.

20 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, we had 3 Cherry tree stumps approx 50cm diameter each ground down to below ground level, site levelled and cleared, quickly and efficiently.

15 October 2020
Unprompted review
Rated 5 out of 5 stars

We thoroughly recommend Richard of…

We thoroughly recommend Richard of Stumpbusters who removed our large tree stump here in Crawley West Sussex. He was very professional and knowledge and we had a fantastically competitive quote.

Richard arrived on time and completed the work in a very safe and conscientious way. He is really nice and friendly person.

We strongly recommend him and Stumpbusters.

8 October 2020
Unprompted review
Rated 5 out of 5 stars

Stumpbusters Beds & Herts- brilliant service.

Called on Roger at Stumpbusters Beds & Herts to remove several stumps in my sons garden.
Was really pleased when he called when he said he would, turned up in the pouring rain and did a brilliant job for us.
Thanks, I will most certainly recommend you to anyone.
Lynn Rumbold, Westoning, Beds

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

Would highly recommend this service! At very short notice, Zeb came out to remove tree stumps which meant the whole area could be seeded to lawn. He was friendly, highly professional and tidied everything up afterwards. We really appreciated his help and will definitely use his service again if the need arises. Thank you Zeb!

28 September 2020
Unprompted review
Rated 3 out of 5 stars

Unfortunately my stump wasn't…

Unfortunately my stump wasn't completely removed and now will have to pay someone else to remove it! Now in dispute with bank.

First of was all very good, (I wont name a blame but it was hampshire area) came, arrived on time, gave me a quote, was more expensive than quoted prior due to acess but was the only one who would do the job on short notice so fine.

Day of the job arrived and he turned up and got cracking all good he knew I needed it down to lay a patio.

Anyway job was 'done' sent the money and thought nothing more of it, I did look but it was very overgrown around there.

Anyway, it was then time to do the fence which ran along where the stump had been 'removed', after clearing the excess ivy and wood chippings etc, I noticed a huge part of the stump still there, text the stmpbuster man with the pictures and asked if he could come baxk as I have patio being laid and he didnt respond, then called and he hung up. Called the next day just went the voice mail, called again the following day and left a voice mail, still nothing.
A week then passed so I text saying I would have to take it up with the bank and get a claim back as the job hadnt been completed. He then text back 30 mins later and apologised for not coming back to me he was meant to have sent the text a week ago...!

Anyway he said he couldn't get all the way back due to a small brick wall around 2 - 3 inches from the back of the stump and he would happily come round to regrind once removed.

Perfect, slightly annoying he ignored me at first but gave him the benefit of the doubt. 1 week later I knocked the brick work back text him with pictures making sure it was enough... then again, no response, text him the following day, no response again, called him the following day and left a voice mail, no response again ..

So I just spent an hour on the phone with the bank and now having the monies disputed and left with a huge stump, broken brick work and £168 down!

So extremely annoyed.

I should have fully checked the job once he was done, my fault for being too trust worthy I guess.

However, of course I personally won't use stumpbusters again.

EDIT: a week after writing this review and giving one star, head office saw this review and did call my stump buster and he gave me a call, he apologised and said he just hadn't seen the messages.. Anyway, he did come the following day and within 30 minutes the rest of the stump was gone

A bit of a headache all around, but glad review was acknowledged this and was all sorted in the end - did appreciate that.

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from Andrew who came…

Excellent service from Andrew who came this week and removed over 15 stumps in just one day. His equipment is first rate, wished I had called him in earlier this year and saved myself weeks of hard work removing stumps manually.
Friendly, professional person I would not hesitate in recommending him.

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Would use again

Paul was very friendly, prompt and left everything in good order. Would use again. Thanks Paul! 👍

30 August 2020
Unprompted review
Rated 5 out of 5 stars

Tree stump removal

Paul removed a large conifer stump for me. His price was reasonable and he was efficient tidy and polite. I would have no hesitation in recommending Stumpbusters for this type of work.

29 August 2020
Unprompted review
Rated 5 out of 5 stars

bye bye Ginka forever

my tree stump was removed quickly and efficiently with
very little clearing up and the Job was reasonably
priced too. Would not hesitate to recomend the company in the future.Thank you Stumpbusters.
Anne.

15 August 2020
Unprompted review

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