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StudySmarter Reviews 

865
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 502 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that filling out forms and completing the online application process is exceptionally simple, remarkably fast, and very user-friendly. People really appreciate the clean website layout, clear job descriptions, and the helpful guidance provided continuously throughout the entire job search journey. However, some reviewers were not happy with response times, noting that numerous job listings appeared outdated, expired, or completely lacked any confirmation emails. A few other people also felt that certain job postings lacked proper verification, leading to widespread frustration regarding communication delays and unanswered applications.

What people talk about most

Website

Reviewers mention ambiguous feedback about website experiences, as some consumers find the platform very easy... See more

Application

Reviewers highlight positive aspects of application, noting that the process is straightforward, fast, and... See more

Service

Users describe positive interactions with service, highlighting great fast support and effortless... See more

Response time

Consumers find response time to be mixed, as some reviewers experience very fast and good help, while others... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy to apply. For some reason had a trouble with submitting the city of residence when applying from my mobile. No issues from the laptop. Thank you and lets hope I'll get a job.

Rated 5 out of 5 stars

Very easy site to use, application all done for you, further help there if you need to fine tune your CV and lots of other useful tools

Rated 5 out of 5 stars

A simple to use online job application that was very user friendly in order for you to apply for your designated job/position. Thank you.

Rated 5 out of 5 stars

It was very hard to select Reno, Nevada. Some of the dropdown choices were not available. I'm on a macbookpro, screen resolution default. Otherwise, awesome UI. Amre

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

865 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(865)

820 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Scammers

I received an email asking me to book an interview to give feedback on their job search tool and it was advertised that I would receive a £15 Amazon voucher the same day. It's been over a week and I've still not received anything and they are ignoring all my emails. They should not be allowed to scam people like this!!!

11 May 2026
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Reply from StudySmarter

Hi Ruth,

thank you for your feedback and sorry to hear about your experience. That’s understandably frustrating, especially when an incentive was promised.

In cases like this, interview incentives (such as vouchers) are typically handled via the specific research or recruitment process you were invited through, and sometimes managed by an external partner or survey provider rather than directly through the job board team. This can occasionally lead to delays in delivery or communication issues.

That said, you should not be left without a response. If you haven’t already, please check the original invitation email for details on the provider running the interview, as they are usually responsible for issuing the voucher. If there is no response from them, you can also forward the invitation and your details to support@studysmarter.de, and we can help look into it.

Best regards,
StudySmarter Team

Rated 5 out of 5 stars

I would like to compliment whoever…

I would like to compliment whoever designed this application. The resume and introductory letter was requested, which truly states all an employer needs versus those companies requesting a resume and a cover letter and then requesting redundant information that has already been provided. Thank you.

19 May 2026
Unprompted review

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