STRYDA Reviews 552

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in alleviating foot pain and providing excellent support, often describing it as life-changing. The quality of the products, including insoles and shoes, is frequently highlighted as impressive, with many appreciating their comfort and durability. The staff and customer service are also highly regarded for their professionalism, helpfulness, and genuine care. However, some customers experienced issues with the durability of certain products, noting that insoles cracked or broke after a short period of use. A few people also found the insoles initially uncomfortable or unsuitable for all types of footwear due to their size or rigidity, and some reported difficulties with customer service responsiveness regarding these concerns.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the insoles for providing immediate... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and effectiveness of the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and dedication. Many customers... See more

Customer service

Consumers find customer service to be positive, with many praising the outstanding and personalized support,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you suffer from any form of foot pain at all… do give these humbling inner soles a try for it has been a game changer for my debilitating joint pain from Morton’s Neuroma! Thank you Thien for it ha... See more

Company replied

Rated 5 out of 5 stars

I first contacted Stryda via messenger with a query regarding my achilles injury. Thien took the time to discuss my problem, provide advice, even assess my current shoe collection! I ordered the ins... See more

Company replied

Rated 5 out of 5 stars

The slim insoles fit perfectly in my current shoes and don't lift my heels too much - whereas other branded insoles/orthotics have caused my heels to lift up and slip out of my shoes. My Stryda insole... See more

Company replied

Rated 5 out of 5 stars

I’ve been dealing with stubborn foot pain for months, and these insoles have been an absolute game changer. Within the first week I already noticed a huge difference! What I love most is how incr... See more

Company replied


Company details

  1. Foot Care
  2. Orthotics & Prosthetics Service
  3. Podiatrist
  4. Footwear Wholesaler

Written by the company

At STRYDA our goal is to create change from the feet up. We create life changing insoles and foot products that are environmentally friendly and designed by podiatrists.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

552 reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Game Changer!!!!!

The Stryda insoles are great!!!! I had constant lower back pain which these soles have eliminated....and my Morton's Neuroma pain.....what Morton's Neuroma pain!!!
I do have terrible plantar fascitis which the Stryda soles have alleviated, it's not completely gone...but that wasn't my expectation. I have had plantar fascitis for a very long time and on top of that, wearing the wrong shoes has not helped....
Over the last 2 years I have spent hundreds on orthopedic insoles which did not help me at all!!!
A big shout out to creator Thien, very responsive, took the time to chat, message and advise...THANK YOU
Looking forward to further shoes/ items you release.

19 December 2025
Unprompted review
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Reply from STRYDA

Love this Jennie! However, I'm as greedy as anyone when it comes to your foot pain, we want 100% relief! You are spot on with wearing the wrong shoes as a major contributing factor to pain. The good news is we have our new range launching very soon, next month in fact!

Let's blast your pain out of the water for good!

Thank you for sharing your experience to back us up! If you need any further assistance, please message us on Facebook or Instagram and I can guide you from there. 100% relief is what we are after!
Kind regards,
Thien

Rated 3 out of 5 stars

Stryda Sole reviewCustomer communication is one of the…

Customer communication is one of the positive side of this company. Price wise, I think Stryda sole is a bit overpriced as compared with other leading orthotic brands on the market. I found the sole a bit hard but with good arch support. About my plantar fasciitis, I don’t know if it’s getting healed. I have this sole in my usual one hour walk only three times but longer hours on my slip in sandals at home. Hopefully if it improves after a month of using them, then I can give a higher star rating.

18 December 2025
Unprompted review
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Reply from STRYDA

thanks for your feedback Ed, hopefully by now, you've had more improvement in your pain. What sets us apart from the other brands is our insoles are made with cork and have a totally different shape. Our quality is second to none, your feet will notice that difference. All the other insoles out there are made with cheap plastics and nasty chemicals. They also tend not to work for pain.

The firmness is also why they are different and work for you, it's the perfect balance between flex and cushion.

Would love an update, if you see this, please let us know how you're going and I'll do my best to help. We must always ensure you have the ritght shoes, strengthening exercises and activity adjustment for at least 3-6 weeks in order for you to get full resolution.

Kind regards,
Thien

Rated 5 out of 5 stars

Try it and love it

The insole provided both support and comfort. Definitely felt the difference.

17 December 2025
Unprompted review
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Reply from STRYDA

That's great to see Charlie, you'll go from strength to strength with more time on STRYDA.

Cheers,
Thien

Rated 5 out of 5 stars

What plantar fascia

After several day's of breaking in my stryda insoles I am no longer suffering from foot pain after spending hours on my feet at work everyday. I highly recommend you give them a try as you won't be disappointed.

16 December 2025
Unprompted review
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Reply from STRYDA

Plantar fasciitis can be a very stubborn and chronic pain, so happy to see they've helped you with yours!
Kind regards,
Thien

Rated 5 out of 5 stars

Happy Feet

I now have 2 pairs of shoes that have the stryda soles in them. My feet are loving them.

14 December 2025
Unprompted review
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Reply from STRYDA

Love this Beverley! Your faith in us has been rewarded and we couldn't be happier for your feet!
Cheers,
Thien

Rated 1 out of 5 stars

Not ideal experience

Very disappointing experience, which is a real pity as I genuinely like supporting local businesses.

I took the time to carefully follow the sizing instructions on their website to choose the correct size. Had I simply ordered the wrong size, I would have blamed myself. However, despite following their guidance, the shoes were not suitable.

I was then required to pay for the return shipping, even though the issue stemmed from incorrect information on the website. This resulted in a waste of both time and money, including the effort needed to organise the return.

Communication was also slow and did not match the stated 2-business-day response time. Based on this experience, I would not recommend.

Updates: After I left this review, the owner contacted me and said he would fix the situation, which led me to increase my rating at the time.
Unfortunately, the final response from customer service did not align with that conversation, and the return shipping cost was ultimately not reimbursed.
Overall disappointing experience.

10 December 2025
Unprompted review
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Reply from STRYDA

Hi Audrey, if you measured your foot length and still have fitting issues - we can cover your postage back to us as well as back out to you as we would usually for all of our customers. Could you please confirm with me your foot length and we can send your correct size out to you as soon as possible? Even ahead of you sending yours back to us first.

i tried reaching out to you today to sort this out but couldn't get through, you can also send a message to our Facebook or Instagram accounts and I'll get back to you within 5 hours and often within minutes :)

Kind regards,
Thien

Rated 5 out of 5 stars

So good, on my second pair now

On my second pair of Stryda shoes now, also use stryda insoles. They've changed my life for the better after years of pain, worsening deformity, and expensive orthotics. In my 60's now, and amazed how well I walked on a recent trip, especially up and down thousands of stairs and steep cobbles in Lisbon, day after day!

13 December 2025
Unprompted review
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Reply from STRYDA

Absolutely amazing Dom, it means the world to us knowing STRYDA Soles have made such a difference to your life. I set out to make a difference for people suffering with foot pain because it can take such a toll on quality of life on a daily basis.

Thank you for trusting us to take care of your feet and even more so for sharing your experience.

Kind regards,

Thien

Rated 5 out of 5 stars

Three Pairs of STRYDA Cork Insole

I have just purchased my third pair of STRYDA Cork Insoles. Being on my feet for work all day these soles mean my feet don't hurt at the end of the day.

12 December 2025
Unprompted review
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Reply from STRYDA

That's fantastic, thanks for supporting us since day dot Shane, you were one of our very first orders.

Kind regards,
Thien

Rated 5 out of 5 stars

I have psoriatic arthritis and osteo…

I have psoriatic arthritis and osteo arthritis in my feet . These inserts have helped more than I could have imagined ! Comfortable , affordable and fit in all of my shoes . Next purchase the shoes :)

12 December 2025
Unprompted review
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Reply from STRYDA

I designed STRYDA soles and even I have been surprised at times when they help people with all forms of arthritis not just in their feet, but in the knees, hips and back too. We don't make those claims but we also know they have the ability to give people significant relief. Thanks for sharing Meryl, you help us, help others who may be searching for a solution.

Kind regards,
Thien

Rated 5 out of 5 stars

Great products, great results.

I've been wearing the Stryda hi top shoes with the slim insoles for a week now & I'm honestly surprised how fast these work. Getting used to them can be somewhat painful as your feet under go changes though it is only temporary & the results are worth it, when not wearing the shoes+insoles after just a few days of wearing them, the pressure throughout my feet is way more evenly distributed & walking is much more comfortable. I'm also able to train at the gym much more effectively & feel the correct muscles I am aiming to train actually working now, game changer.

12 December 2025
Unprompted review
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Reply from STRYDA

Your experience is exactly why we designed our shoes the way we did, they will realign every muscle and bone to give you more efficient mechanics and of course, a totally new level of comfort. So glad you have found them effective! We have an entirely new range of shoes to launch soon and they are stunning!

Thank you for sharing Patricia!

Kind regards,
Thien

Rated 5 out of 5 stars

STRYDA Sole -pain free

My dad was suffering pains in feet over years , finally I took my father to see dr Thien Trinh , dr Thien took the time to explain well why he was having arch pain and how to do exercises for the feet, the amazing thing that we did not believe and did not expect that the “STRYDA Soles” which were given to my dad to wear , after 10 weeks of wearing the STRYDA Soles ,his feet pain is now gone, I was so surprised when my dad had told dr Thien that his feet were pain free . "The treatment was quick and provided immediate relief.! My father’s feet are now pain free after the first treatment , amazing Magic STRYDA Sole, treatment and services. . The front desk staff were very helpful and friendly .
Also the custom insoles were measured precisely and they fit great.
Great treatment !!!
Thanks so much dr Thien Trinh and we very much appreciate your treatment .

8 December 2025
Unprompted review
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Reply from STRYDA

Thank you so much Michelle, it was a pleasure to take care of dad. I was blown away by how effective they have been even compared with custom made insoles!

Rated 3 out of 5 stars

Arch are feeling better with the use…but heels hurting more than before unfortunately…

Arch are feeling better with the use but heels are hurting more now, maybe I need just Arch support only and don’t need anything around or underneath my heel..

3 December 2025
Unprompted review
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Reply from STRYDA

Would love to know how you're going to date, your heels shouldn't be hurting more with them, often we can check sizing and the shoes you're pairing them with as these can hinder best outcomes. Please contact me on Facebook or instagram if you see this, I respond personally.

Thank you!
Thien

Rated 5 out of 5 stars

Product is very good

Product is very good. Replacement and follow up was completed with excellent email repsonse/communication. Thanks.

21 October 2025
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Reply from STRYDA

Thank you for sharing Joanna, glad you got the best result in the end!
Cheers,
Thien

Rated 5 out of 5 stars

Wow these fantastic, arch pain gone

I have tried these for one week. Slow introduction building up wear time as suggested. As a nurse I am on my feet all shift and walk lots. So incredibly no foot ache or pain under my arch after wearing for a full shift. This troublesome problem led to me purchasing the insoles. These insoles are initially firm underfoot but offer terrific support for my arches, fit into my current work shoes well and I will continue to wear them. They have definitely helped so much in such a short timeframe. No pain or aching tired feet to date. Very happy with my purchase, thank you so much.

10 December 2025
Unprompted review
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Reply from STRYDA

What a wonderful outcome Janelle! I absolutely love reading reviews like yours, it means the world to us knowing STRYDA soles are making a difference.

Thank you for sharing your experience, it helps us, help others suffering like you.

Kind regards,

Thien

Rated 5 out of 5 stars

Great job

Great job. Worked for me!

21 October 2025
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Reply from STRYDA

Thanks Jimi, so glad they did and that you shared your experience.
Kind regards,
Thien

Rated 5 out of 5 stars

Great value and really effective

I can't walk barefoot without pain and have had expensive custom insoles made every few years. Stryda gives me exactly the same level of relief for a fraction of the cost. Really comfortable and much more hardwearing than my old flimsy custom made insoles.

1 December 2025
Unprompted review
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Reply from STRYDA

Thanks for sharing your wonderful experience with STRYDA Soles so far Mike, but I want 100% relief for you and with time, you should be able to achieve this if you haven't already!

Thank you for sharing your experience to back us up! If you need any further assistance, please message us on Facebook or Instagram and I can guide you from there. 100% relief is what we are after!
Kind regards,
Thien

Rated 5 out of 5 stars

Walk with the right support

The Stryda Soles Comfort cork insoles provide the support my feet need to walk painlessly and has helped improve my posture. I have flat feet and had pain in the metatarsal area. These insoles have made a huge difference and I now have 5 pairs for different shoes. I remove them after wearing the shoes to give them a chance to air. They do not cause smells, even when I wear the shoes without socks. Highly recommend!

30 November 2025
Unprompted review
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Reply from STRYDA

Posture and alignment is something I wish more people shared as they certainly do make drastic and immediate changes to how you move! Love seeing the difference they have made for you Lulu!

Kind regards,
Thien

Rated 5 out of 5 stars

Thien is very helpful!everytime you…

Thien is very helpful!everytime you asked he answer..he make sure that you're happy and make progress on his products..the insole helps a lot and makes the pain dissapear on your feet..wore the insole for a week and work 10 hours on it..stryda is helps me to get back on my walking routine..it tooks me 2 days just to break in the insoles..highly recommended.

8 December 2025
Unprompted review
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Reply from STRYDA

I'm blessed to be able to answer my calling - to help people move without pain! So grateful you took the leap of faith with us and even more so for sharing your great results.

Thank you!
Thien

Rated 5 out of 5 stars

Running with Stryda

I had serious PF in my left foot, and my enjoyment of triathlons was in doubt. I am now on my fourth pair with my PF under control (I can now walk barefoot). I have been able to do the necessary training and complete in two Ironmans and numerous long courses with them. Initially, they feel a bit firm, but after a few weeks of wearing them, they settle in. They are pretty sturdy and will get easily 12 months of running. Tick of approval from me.

8 December 2025
Unprompted review
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Reply from STRYDA

One of my favourite reviews ever Tate! Helping you do what you love at such a high level of intensity is exactly what we set out to do with STRYDA. Thanks for placing your faith in us, it means the world knowing we got you back on track!

Thank you!
Thien

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