once again great business over a year payment always come in definitely a company that keep they word till next time great doing business
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Over a year now in they been doing great business I receive my payments soon as they get package must time same-day actions my good to company to sell diabetes supply
I have been doing business with this company for a long time and will continue to do business with them. They are fast and reliable and always on top of everything.
They were very helpful about the Dexcom payment. I received the payment a week after sending the unused Dexcom sensor. I will do business again if I can. Thank you.
Company details
Written by the company
Paying TOP DOLLAR For Your Surplus Diabetic Supplies. Quickest Payouts in the Industry. We are buying Dexcom, Omnipod, Eros Pods, Dash, Onetouch, Freestyle, Medtronic and more!
Contact info
9 Westminster Shopping Ctr, 21157, westminster, United States
- 828-278-7477
- info@stripsusa.com
- stripsusa.com
4.2
Great
335 reviews
Replied to 44% of negative reviews
Typically takes over 1 month to reply
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Strips USA is a honest an trustworthy…
Strips USA is a honest an trustworthy company to sell your diabetic supplies to they have wonder customer service an I'll continue to do busy with them for a very long time.
13 September 2024
Unprompted review
Reply from Strips USA
Thank you for the support!!!
Will to start off these guys are the…
Will to start off these guys are the best if you text them they will answer you back I sold to other and didn't get what was on the list they made excuses so and I found these guys and they was great I'm sticking with these guys until they kick me to the cube so if you want honestly these guys is for you. Keep up the great job guys...
16 September 2024
Unprompted review
Reply from Strips USA
Thank you so much for your detailed and positive feedback! We’re thrilled to hear that your experience with StripsUSA was smooth and efficient. We understand how important it is to get the best value for your items, and we’re glad you found our process fair and transparent. We truly appreciate your trust and are grateful for your recommendation. We look forward to working with you again in the future!
Finally got paid after over a year
FINALLY GOT PAID!!!!!!
Date of experience: July 29, 2023
Follow up from last year. As of yet they still haven’t paid me or even acknowledged receipt of the strips even though they’ve been supplied the tracking showing that it was delivered. They won’t answer any of my emails regarding this transaction. The only way I’ve gotten a response was to use a second email and asking if they purchased diabetic supplies. I received an answer on that one almost immediately. STAY AWAY FROM THIS COMPANY!!!!!
After updating my review from July 29, 2023 they finally reached out to me by phone today. Fortunately for me I kept all of my emails and the original order information including the tracking and they finally sent my payment. I did have to provide updated information in order for them to send the money. There’s a possibility that could have been an issue previously but their lack of response to multiple emails, texts and phone calls still leaves me with a bad taste in my mouth. Hopefully they’re getting their act together. Just seems a shame to have to leave a bad review in order to be paid for an item that they purchased.
9 September 2024
Unprompted review
Reply from Strips USA
Dear Glenn,
Thank you for updating your review. We apologize for the delays and communication issues you experienced.
Due to multiple setbacks in July and August 2023, your payment was unfortunately overlooked. We received your email in July and noted your review. On August 12th, you reached out regarding the payment, to which we promptly responded. Following this, we requested confirmation of your preferred payment method but did not receive a reply.
We attempted to contact you by phone on September 9th and have now processed your payment via PayPal. We sincerely apologize for the inconvenience caused by this delay and the lack of effective communication.
Thank you for your understanding and patience.
Reply from Strips USA
Dear Mr.Fordyce ,
Thank you for your patience and for updating us on your experience.
We received your shipment on August 14th and promptly communicated with you on August 28th regarding the status of your order and payment. On August 30th, we mailed out a check to you, which was delivered on September 3rd. This resulted in a total transaction time of approximately two weeks, including shipping.
We also reached out on September 6th to request an update to your review, as it does not accurately reflect the resolution of your payment issue. To clarify, the review is inaccurate as you were indeed paid, and the payment was processed and delivered as outlined.
If you have any further questions or require additional assistance, please do not hesitate to contact our customer service team at info@stripsusa.com. We are committed to addressing any concerns and ensuring your satisfaction.
Thank you for your understanding and cooperation.
No response from company
No response from company. Still waiting to get paid
15 August 2024
Unprompted review
Reply from Strips USA
We received your shipment on Tuesday, August 20th, and promptly sent an email that same day requesting confirmation of payment due to a discrepancy with your order. We did not receive your response until August 22nd, which was unfortunately after the review was posted.
Please be assured that we contacted you prior to receiving your reply and before the review was published. Upon receiving your confirmation on August 22nd, we processed the payment without delay.
Cheated out of $22.50...
I sent one box of dexcom 6 sensors which should be $240 and 6 boxes of one touch ultra test strips 50ct which should have been $30 per box. All boxes mint condition, all dates far into the future, but was told I would be getting a check for $397.50 instead of the $420 it should have been.
2 August 2024
Unprompted review
Reply from Strips USA
Dear Julie,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion regarding the payment amount for the items you sent in. Our goal is to ensure that every transaction is clear, fair, and accurate.
After reviewing your shipment, we found that one of the boxes of test strips had a shorter expiration date, which affected the payout for that particular box. We strive to maintain transparency in our pricing, and I understand how this might have caused some disappointment. I assure you this was not our intention, and we are always here to address any concerns our customers may have.
If you would like to discuss this further or if you have any additional questions, please don't hesitate to reach out to us directly. Your satisfaction is very important to us, and we want to ensure that you feel valued as a customer.
Thank you for choosing Strips USA, and we hope to have the opportunity to serve you again in the future.
Best regards,
Bobby
Strips USA Customer Service
Never use another!
Every time. Best prices. Attention to detail. Easy to process and quick payment. I don’t use anyone else.
25 July 2024
Unprompted review
Reply from Strips USA
Thank you for your wonderful review! We’re delighted to hear that you consistently find our prices to be the best and appreciate our attention to detail. It’s great to know that our processing and payment speed meet your expectations.
We’re honored to be your preferred choice and look forward to continuing to provide you with excellent service. If you ever need anything or have any questions, please feel free to reach out.
Always responds fast and pays out in a…
Always responds fast and pays out in a timely manner. I have never had any issues with them highly recommend them
22 July 2024
Unprompted review
Reply from Strips USA
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had a positive experience with our service and appreciate your recognition of our prompt responses and timely payments.
I had some expired or close to expiring…
I had some expired or close to expiring diabetic monitoring systems and had quite a few of them and didn’t know what to do, until I found this company and it was amazing and they are sending the check as I requested 2 day so will see how fast it gets here! Thanks so much for buying my products!!!
13 July 2024
Unprompted review
Reply from Strips USA
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with us and that we could assist you with your diabetic monitoring systems.
We’re glad to know that your check is on its way and we hope it arrives promptly. If you have any further questions or need additional assistance, please don't hesitate to reach out.
A very genuine very trustworthy…
A very genuine very trustworthy company. A satisfied customer. Thank you for your services🙏
18 July 2024
Unprompted review
Reply from Strips USA
Thank you for your support!!
Best buyers around
So easy and convenient this place is fast and honest best site I’ve sold my extra supplies to hands down get paid fast and on time with great prices and an added bonus if you happen to talk to the owners they are wonderful and super attentive everyone should use USA strips
16 July 2024
Unprompted review
Excellent company
Excellent company! Clear instructions and pricing, fast communication and payouts for diabetic supplies. 100% recommend!
15 July 2024
Unprompted review
Reply from Strips USA
We're thrilled to hear that you found our instructions clear and our communication prompt. Your recommendation means a lot to us, and we’re committed to maintaining high standards for our diabetic supplies. We look forward to serving you again!
Super professionell and great service
Super professionell and great service
12 July 2024
Unprompted review
Reply from Strips USA
Thank you for your kind words! We're glad to hear you found our service professional and satisfactory. We appreciate your support and look forward to assisting you again in the future!
Easy process!!
The process is very easy and the customer support is great. I had multiple questions and they were answered by the next day. The check did take a while to be received, but I was paid within 2 weeks. (It was not an issue with the company, more on USPS) 100% would recommend!!
17 June 2024
Unprompted review
Reply from Strips USA
Thank you for your positive feedback! We're pleased to hear that you found our process easy and that our customer support was responsive to your questions. We appreciate your understanding regarding the delay with USPS. Your recommendation means a lot to us
Trustworthy
Every thing Strips USA explained to me was exactly true from how much I was getting from my diabetic items I was sending them !! Also as soon as they received my items they sent my money the same day!!
26 June 2024
Unprompted review
Reply from Strips USA
We’re grateful for your positive feedback! It’s great to know that our communication met your expectations and that you received your payment quickly. Your satisfaction is important to us, and we sincerely value your trust in Strips USA!
They are a reliable compilation would…
They are a reliable compilation would recommend them to anyone
24 June 2024
Unprompted review
Reply from Strips USA
Thank you for your feedback! We’re glad to hear you found us reliable and appreciate your recommendation.
Always fast and accurate
Always fast and accurate. Repeat customer, you wont be disappointed.
5 June 2024
Unprompted review
Reply from Strips USA
Thank you so much for your kind words and for being a repeat customer! We’re thrilled to hear that you find our service fast and accurate. Your satisfaction is our top priority, and it’s wonderful to know that we’ve consistently met your expectations. We look forward to continuing to serve you and ensuring you won’t be disappointed in the future. Thank you for your continued support!
Fast and very convenient
Fast and very convenient! Cashapp you the money if its under $250! Free shipping label! Been great doing business with them! Plus questions are answered quickly if there's any concern! Highly recommend!
20 June 2024
Unprompted review
Reply from Strips USA
Thank you for your fantastic review! We’re delighted to hear that you find our service fast and convenient. Providing a seamless and efficient experience for our customers is our goal, and we’re glad to know that our payment options, free shipping labels, and quick responses to questions have met your needs. It's been a pleasure doing business with you as well. Your recommendation means a lot to us. Thanks again for your support!
Honestly I was worried about being…
Honestly I was worried about being scammed. However everything went well. Paper check came quickly. Emails were sent every step of the way. I'll definitely use this company again.. thanks guys
30 May 2024
Unprompted review
Reply from Strips USA
Thank you for sharing your experience! We understand that initial concerns about scams can be worrying, so we're glad to hear that we could earn your trust. It's great to know that our communication and timely delivery of your paper check met your expectations. We look forward to serving you again in the future. Thanks for choosing us!
Absolutely wonderful experience!!!
Was hesitant because of a lot of 1 star reviews I read, however, we got our full payment via PayPal the same night that they received our shipment. Best experience we've had in a long time with anyone.
17 June 2024
Unprompted review
Reply from Strips USA
Thank you for sharing your experience and giving us a chance despite the initial hesitation. We’re thrilled to hear that you received your full payment via PayPal promptly and had a great experience with us. Your satisfaction is our priority, and it’s wonderful to know we could exceed your expectations. We appreciate your trust and look forward to serving you again!
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