Do not do business with Stripe especially if you have a thriving business. Our sales record do not always match our account balance. They eventually closed our account with cash in it when we made a c... See more
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See what reviewers are saying
If I could give zero stars I would! Created an online ecommerce store during lockdown. Before I've even started trading, Stripe said they were pausing all payments until I provided documentation that... See more
Agree with everything that has been written. Awful company 25% reserve placed they are holding 29k of our money, never in all the years of working with them have any disputes or refunds come anywhere... See more
They are out and out Fraudsters, perpetuating scams and theft aimed at people who have never subscribed to their bogus scheme.. Try to delete your fictitious account and the ask for your details inclu... See more
Company details
Information provided by various external sources
Stripe is a technology company. Its software allows individuals and businesses to receive payments over the Internet.
Contact info
Townsend St 510, 94103, San Francisco, United States
- stripe.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Stripe has refused to make my payouts
Stripe has refused to make my payouts. They have scammed me. Avoid like the plague. Can't believe Facebook supports this scammer on Marketplace
Stripe UK have been mainly OK with me.
Stripe UK have been mainly OK with me.
I've been with them for over about 2 years. Not aware of any of the scams that are listed here. Maybe it's just the US where this happens.
I have Stripe integrated into Quickfile banking and also I have been paid by this method from a property rental company.
I've a couple of gripes.
1. Its difficult to see the name of the payee
2. I've given 4 stars, they would have got 5 stars but for one sneaky little ruse on payment. They hold my funds - lots of £££'s for 7 days before releasing them for me. Banks pay me within SECONDS. There is no reason other than greed to hold onto my money. Using my money for 7 days.
So, Stripe give this some serious thought, my rating was generous, it will drop to 3 stars if you don't stop this ruse. and I will be looking for other providers, that dont hang on to my money, in the meantime.
Stripe - sort it!
Stripe is a Large scale scam speacialists
Stripe is a Large scale scam speacialists, there are not only scammers themselves but they provide a save heaven to the scammers. wish i had read the reviews here before and would have saved my hard earned money in these difficult times. My advise to everyone. pls stay away from stripe . i ll take this scam to court ,
Mugs scammed me for £1850 I’m taking…
Mugs scammed me for £1850 I’m taking them to court
Dodgy business - they kept my money
I have had a shocking experience with this company. I have sold an Air Buds on the Marketplace (via Facebook) for £180 and regardless it was my first selling experience on there and I have never used their account before, I have never received the money. I have been told that my “business” is too dangerous and they closed the account, stoped communicating and kept the money. Just like that. Be careful with selling stuff on Facebook or using their account in general. I will persuade this matter further with law but you can save yourself a lot of troubles and loss if you avoid them.
They will create a sense of panic, urgency and fear of loss common in most online scams.
Stripe, like most large scale scammers, manipulate their customers by creating a sense of urgency, without any genuine rational, and a fear of loss in order to harvest sensitive financial data.
After being with Stripe for over a year, they asked us for invoices from our suppliers and blocked our payments. I said we were happy to send this info but would like to keep sensitive financial information and account numbers which are commonly found on invoices confidential. Stripe said no, they wanted everything exposed. Given that we had our payments blocked, we then said we could send un-redacted invoices but want re-assurance that these would never be shared outside of Stripe or any 3rd party. Stripe said they give no guarantees. When I reached out to John, Lio, Danny, Claire and May - all of whom had tried to pressure me into giving up sensitive financial data, none replied. Stripe Support ignored my emails. Michael Stone, the salesman who sold us the Stripe package, ignored us too. We tried getting in touch through the dashboard and were ignored too.
By far and wide Stripe are the worst online payments provider in the World. They couldn't care less however, as they focus on massive multi nationals and give them all the focus while ignoring everyone else, while dodging every tax on Earth. I'm sure that John and Patrick Collison will be the focus of a Netflix documentary one day, once they are in jail.
Any SME business reading this, all businesses have to solve problems - Stripe is not a problem worth solving, save your self the headache and use Opayo, ApplePay or the others.
Don’t use this I have just lost £500…
Don’t use this I have just lost £500 and don’t nothing wrong
DREADFUL DO NOT USE FOR ANYTHING
DREADFUL DO NOT USE FOR ANYTHING. Being offered this company via Facebook as a alternative to PayPal (because you can’t use PayPal or anyone else) for Facebook Marketplace. They offer no clarity on who is paying you, so you have to use the details you receive from Facebook chat…. Basically “a buyer” was able to access someone else’s account ON STRIPE and used there account to purchase an item from me!! Now STRIPE are telling me that’s it’s my responsibility and I have to pay the monies back, PLUS additional fees because of there Lapses in addressing fraud and fraudsters accessing accounts! As I was a new user of STRIPE they advised they would sit on my funds for almost 10 working days to ensure the transaction was agreed. Then they paid the funds into my account….Bang on the 11th day the transaction was fraudulent according to STRIPE and they wanted all this evidence from me and they wanted to charge for the fact the transaction was fraudulent. SO MY ADVICE IS DON’T USE THEM FULLSTOP. I have the feeling the good reviews on here are probably people who work for META. Even the UK Fraud Action line advises not to use them and my Bank. If only I knew about this before trusting Facebook META… just one big fraudulent company.
I JUST SOLD MY FIRST PRODUCT WORTH 80$…
I JUST SOLD MY FIRST PRODUCT WORTH 80$ AND AFTER 2 DAYS THEY BLOCKED MY ACCOUNT BECAUSE ITS A HIGH RISK WHEN THE GUY THAT BOUGHT FROM ME I KNOW HIM IN REAL LIFE, THIS IS THE WORST COMPANY EVER ON THIS PLANET, THEY ARE DIRECTLY SCAMMERS, I WONDER WHEN SOMEONE SUES THEM FOR 300,000,000 IN DAMAGES SO THEY CAN GO BANKRUPCY
STRIPE IS A SCAM, PLEASE DON'T USE THIS COMPANY
STRIPE IS A SCAM, PLEASE DON'T USE THIS COMPANY
I could give a ZERO
I registered with STRIPE on Facebook selling my products and after selling 5 products, I got a message through face book to ship products to customers and I did that and I uploaded tracking numbers and all customers received their purchased products and after that STRIPE, block my payouts telling me my business is high risk and they are going to keep the money for 120 days to refund disputes, when there is no disputes. They are just keeping the money to themselves while I loose my products and my money. This company is evil, stealing from poor small businesses, something need to be done about this unfair practice, they handle the payment transactions and later blame us for fraudulent transactions, they don't know what they are doing and their system is not working, I spoke to Facebook on the phone and they did not help much, they said I must contact STRIPE, and this is organised scam and I don't know why Facebook allowed them to process payments on Facebook. How can I report this, can someone email me.PLEASE HELP TO STOP THE SCAM
Tw@ts
You wonder why everyone gives you a crap rating, sort out your finance department and pay out when customers pay us... you're ripping off business owners who have a lack of options when it comes to payment gateways
Literally no better than the insurance industry you dirty bunch of con-artists
Stripe blocked me for 60,000 and kept…
Stripe blocked me for 60,000 and kept it all for me, I'm going to be out on the street because of them, while I have to pay my employees!!! it's the worst possible company, while all my products are handmade and of good quality, I find it inadmissible.
They banned me under the pretext that I am a risky business when I sell clay vases... I have never seen that in my life.
Stripe is the perfect company to lose…
Stripe is the perfect company to lose your money!
You create your account, collect your customers and they block your access and keep the money forever!
Saying that your business is "risky" when I have a brand of sandals lol . I lost 950 000 € at Stripe, to flee urgently!
If only I knew how scammy Stripe were.
If only I knew how scammy they were.
The very first sell I made on Facebook was marked as fraudulent after a month, so they've chargedback the amount + plus a dispute fee.
I honestly would expect a service like this - which already charges you significantly for each transaction - to take care of the verification steps of payees, considering I'm a simple Facebook user and would consider strange having to make all of these security enquiries to another person to whom I'm just selling some used product.
Such potencial, but unfortunately, such scam.
If I could give 0 stars I would
If I could give 0 stars I would. Please do not use this service. I promise you it’s not worth it. Everything about it is a zero star not even just the customer support. Everything is extremely poor.
Do not use this company
Do not use this company. I was forced to use when selling on Facebook and after a month they created a scam fraud card payment to freeze my account. Never provided proof, withdrew money from my account to pay mystery customer. Then closed my account and didn't give outstanding money back. Report to FSA immediately, I have.
To all business owners
To all business owners, don't use stripe they will hold your money for 120 days for no reasons, they did it to me and kill my business, please avoid this payment gateway to save you money and time.
My friend got message from Stripe on…
My friend got message from Stripe on trustpilot to email them on heretohelp@stripe. He emailed them to which they didn’t resolve his problem and neither restore his account
Stripe sucks
What the hell is this ???
Next customer that pays me through…
Next customer that pays me through stripe will be getting a slap. I’d rather take copper coins.
Absolutely awful, would give 0 rating if I could
Received email from them saying after selling items on FB marketplace saying they were going to close my account as high risk. Advised were going to refund money to customers that had already received goods. Non existant customer service, kept saying would review then would close chat saying resolved without responding or sending exactly the same message. Would not recommend them to anyone, completely unprofessional!!
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