Stringers' World Ltd Reviews 3,286

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 497 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their quality and competitive pricing. Many appreciate the efficient and prompt delivery service, noting that orders arrive quickly and in perfect condition. The overall service, including helpful advice and communication, is frequently described as outstanding. However, some customers have experienced issues with product sizing, particularly with certain shoe brands. A few people also mentioned unexpected taxes and duties on international shipments, which negated savings. There were isolated reports of incorrect orders, delivery delays, and concerns about product authenticity or outdated information on promotional offers.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service, highlighting its speed and... See more

Product

Users describe positive interactions with product quality. Many reviewers praise the good quality of items,... See more

Price

Reviewers mention positive feedback about price. Customers consistently find prices to be competitive, with... See more

Service

Clients share positive opinions on service, consistently praising its efficiency, reliability, and speed.... See more

Order

Consumers find the ordering process to be largely positive, citing ease of use, efficiency, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been stringing for about 40 yrs now, have used Stringers World for the last 12 years. Have always been happy with the service received for all the products I have purchased from them. They offer... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy. Delivery was quick. (Unfortunately the size was slightly small but the refund was applied promptly upon the goods arriving with Stringers and the replacement fits perfectly.) All... See more

Company replied

Rated 5 out of 5 stars

Very clear website. Good quality products at decent prices . Excellent & prompt delivery service. I have used SW for many years, and have always found them to be a very impressive company with great... See more

Company replied


Company details

  1. Tennis Store
  2. Sporting Goods Store
  3. Sports Accessories Wholesaler
  4. Sportswear Store
  5. Table Tennis Supply Store

About Stringers' World Ltd

Written by the company


Initially specialising in racket strings, Stringers’ World was established in 2007 on Brantham Mill Industrial Estate, situated near the River Stour.

A small shop was set up, whilst work began on the website for an online store. The site was launched in 2008, offering worldwide shipping for racket sports equipment.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Delivered within a few days of…

Delivered within a few days of ordering. Received a notification that order had been received and was being processed (did not receive a notification that it had been dispatched though) and received it within a week of ordering.

4 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good afternoon Khalid,

Thank you for your feedback.

We always send confirmation and tracking details at the time of dispatch. The correspondence may have gone into your spam folder.

Once the order is picked up, it is scanned at the local sorting office, so there may occasionally be a small delay between dispatch and scanning. But it is worth noting that it was delivered within 3 working days, which is the estimated timeframe for Tracked 48. So glad to hear it still arrived on time.

Best regards,
Chris

Rated 5 out of 5 stars

Great value

Great value. Very quick delivery.

12 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

We’re happy your delivery was fast and efficient. Thank you

Rated 4 out of 5 stars

Tennis balls purchase

Prompt delivery
Packaging in a plastic bag, which doesn't give much protection to the 3 tins of tennis balls.
One tin had a small dent at the top but fortunately did not puncture the tin.
A good price.

12 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good afternoon,

Thank you for your feedback. We are sorry to hear about the issue with your delivery, but we are glad to know the tube wasn't punctured. If you encounter any further issues, please don't hesitate to get in touch with our team.

Best regards,
Chris

P.S. Your comments on the packaging have been noted and communicated to our warehouse

Rated 5 out of 5 stars

Great customer service

Great customer service, fast delivery and quality products. I had to change my order so I contacted customer service, which they managed to change it and replies were quick and professional. I used their stringing service for the new rackets and used them this weekend, good quality.

11 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

We're grateful for your feedback. Pleased to hear our team could assist you. Thank you!

Rated 5 out of 5 stars

Great value

Great value, quick delivery

10 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

It’s great to know your order arrived quickly. Thank you!

Rated 5 out of 5 stars

Excellent all round

Before I bought, I rang the store to get some advice. That advice resulted in me buying something appropriate for my need, at a good price and delivered quickly. Thank you.

8 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you for your wonderful feedback! We appreciate your kind words and are pleased to hear it was an excellent experience overall.

Rated 5 out of 5 stars

I bought the Head Speed Pro Legend 2026…

I bought the Head Speed Pro Legend 2026 strung with Head Lynx Tour. The shop shipped the racket so quickly that it arrived the very next day."

2 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

All good

All good, thanks.

6 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you for your positive review!

Rated 5 out of 5 stars

Speedy

Speedy, competitive and reliable service

8 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you for your positive review!

Rated 5 out of 5 stars

Excellent products

Excellent products. Excellent delivery. Five stars. No problem.

8 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you, we are pleased you were happy with your purchase.

Rated 1 out of 5 stars
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good morning Robert,

Sorry to hear your order still hasn't arrived. We have attempted to call and email, as the courier is having issues with the shipping address. You may find an email from info@stringersworld.com in your spam folder.

Please call us back on 01206 808014.

Look forward to hearing from you.

Kind regards,
Chris

Rated 5 out of 5 stars

Very efficient and sent my order quickly. Friendly, helpful manner on the phone.

Very efficient and sent my orderquickly. Friendly , helpful manner on phone.

7 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good morning Alan,

I'm happy to see your order arrived safely. Hopefully, there weren't any sizing issues. If there are, please get back in touch via phone or email so we can discuss a return or exchange.

Thank you for your continued support.

Best regards,
Chris

Rated 5 out of 5 stars

Would recommend

Quick delivery
Great product

7 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

We appreciate your recommendation. Thank you!

Rated 5 out of 5 stars

Easy to deal with

The website is easy to use and the goods were dispatched and delivered promptly.

6 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

We appreciate your feedback; it's always good to know that our website is easy to use for placing an order. Thank you

Rated 5 out of 5 stars

Good

Good price. Dispatched and shipped quickly.

6 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you for your positive review!

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