StressFreeParking - Meet and Greet Reviews 

3,453
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I will never choose this car park again for many reasons: There are additional unexpected costs of £26 on-site for entering and collecting your car, even though you have already book and paid for pa... See more

Rated 1 out of 5 stars

Do not use this company.was left waiting over 3 hours for our car to be returned. The car had been used as a drop off car without our permission. All my petrol had been used. Old red bull cans and lo... See more

Rated 1 out of 5 stars

Ignorant not helpful, customer service is so bad. Left my car clean and tidy, wen came back she was looking like after off-road trip, all in mud up til windows, walked around no visual damage on body... See more

Rated 1 out of 5 stars

This is a car park within the car park. "Stress free parking " need a double the work what you usually do when parking. You get the ticket which you need to exchange for another ticket by going to ce... See more

1.3

Bad

TrustScore 1.5 out of 5

3K reviews

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No recent history of asking for reviews

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1.3

All reviews

(3,453)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect - Stress Free - Just like the name!

We were delighted with our experience of Stress Free Parking - Gatwick.
We had an early morning flight with a young baby; our phonecall was answered almost immediately, uniformed staff was waiting when we arrived; polite, courteous & professional. Upon our return, our car was awaiting us, we were welcomed by uniformed, professional, lighthearted and humourous staff.
We know who we'll be using in the future - no qualms there
Thank you Stress Free Parking - it really was stress free - just what we ordered :) !

24 October 2013
Unprompted review
Rated 5 out of 5 stars

value for money

the service was excellent,with speedy service , and I would definitely use them again.

24 October 2013
Unprompted review
Rated 4 out of 5 stars

Easy transfer

Car Park a bit further than expected but service was OK. Got to and from the airport swiftly

23 October 2013
Unprompted review
Rated 5 out of 5 stars

Freindly helpful staff. Stress free :)

Friendly, helpful staff, good directions.we travelled in two cars and they were happy for us to make just one call to say we near. I would highly reccommed it is a very easy way to park.

23 October 2013
Unprompted review
Rated 4 out of 5 stars

15 minute wait at airport on drop off

When dropping the car off we had to wait 15 minutes for the car to be picked up but on return car was there running and ready to go as we walked out of terminal which is why you are paying for this service. So all good.

23 October 2013
Unprompted review
Rated 5 out of 5 stars

Super slick stress free parking!

Slick operation. We arrived early and SFP accommodated . Return was just as slick as arrival. All this for less than many car park operators. Highly recommended.

22 October 2013
Unprompted review
Rated 1 out of 5 stars

Car broke down day before travel, no refund given! Very disappointed!

Our car broke down the day before we were due to travel and the AA advised we needed to take the car to the garage for repairs before driving anywhere. I phoned the mobile number given with the booking and explained the situation and the person I spoke to cancelled our booking and advised we needed to go via the web site to obtain a refund. Because of the T&Cs we were given no refund because the incident occurred within 24 hours of travel. The we were offered 15% off our next booking - that's never going to happen! Technicalities aside, this is very poor form and the company have clearly gained from our misfortune. We would have accepted a late cancellation fee but taking the full amount has left a very bad taste in our mouths.

22 October 2013
Unprompted review
StressFreeParking - Meet and Greet logo

Reply from StressFreeParking - Meet and Greet

Hi Keith,

Thank you for your review.

In this instance StressFreeAirportParking.com has acted as a booking agent. Within the last 24 hours of a booking we are unable to refund the service as we will not be able to obtain a refund from the service provider. This is advised in our terms and conditions which are available on our website and through a link on your confirmation email.

Kind regards,

Lachlann Donnelly – Senior Customer Relations Adviser

Rated 5 out of 5 stars

The best of the best

Great service even though we arrived at the airport earley we were still acomidated, a service that dose what it says on the tin, I realy is stress free, thanks for a great service.

22 October 2013
Unprompted review
Rated 5 out of 5 stars

Exactly what they said they would do!

We were delayed getting to the airport due to road closure, but the guys at the airport were calling us to see where we were. They were ready and waiting when we arrived and checked the car. On our return, we waited about 5 minutes and the car was delivered to where we had left it. Will be using you again!

22 October 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!!

The service provided is one that I fully recommend. No airport parking hassles or finding your way, with luggage, to and from the car. Courteous and careful drivers. I definitely recommend the service and I for one will be using it again.

thanks

21 October 2013
Unprompted review

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