Street Smart® Transmission Reviews 

5,474
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that transmissions perform excellently, shifting smoothly and often feeling better than new. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt shipping and easy core return process. Reviewers also commend the staff for being professional, knowledgeable, and making the overall transaction a smooth and positive experience. However, some customers experienced significant delivery delays or received incorrect items, leading to extended waiting periods. A few other people also felt that the initial product received was defective or developed issues shortly after installation.

What people talk about most

Product

People report positive experiences with the product, often highlighting its superior quality and flawless... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers describing it as outstanding, excellent, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that the product's quality is... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Imagine my dismay when I learned that the camper van I just bought needed a new transmission. Ugh. Thankfully, the team at Street Smart made the process super easy! Quick free shipping meant that my m... See more

Rated 5 out of 5 stars

I have been in the automotive repair business for nearly 50 years. This transmission replacement was awesome from the first contact. I was helping my widow neighbor get her car fixed and Street Smart... See more

Rated 5 out of 5 stars

We had a Transmission problem with my Daughters Acadia. Street Smart was prompt in shipping me a replacement TECHM programmed ready to install. The Transmission shifts like new and no more pressure is... See more

Rated 5 out of 5 stars

We appreciate the level of communication. We've done business with other companies that don't email to inform every step of the purchase/return process. Lack of communication causes issues in invento... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer

Written by the company

Dealer Quality. Lower Price. Street Smart® provides remanufactured replacement transmissions and transmission valve bodies at wholesale prices direct to vehicle owners with a 3 year, unlimited mile, nationwide and transferable warranty. Buy factory direct and save. Based in Tampa, Florida. Ranked #1063 in the 2019 Inc. 5000 fastest growing private companies in the US.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,474)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service was very good and…

Customer service was very good and informational. The transmission was purchased and arrived sooner than expected. The transmission has been installed and the vehicle is back on the road. Core was returned and everything is good.

31 March 2026
Rated 5 out of 5 stars

Wish all companies ran as efficiently as this one

From the first phone call to the last the whole process was a beautifully easy, ordering a transmission, having it delivered to another place and then having to have it shipped back could not have been any easier. Everyone who I talk to on the phone knew what they were doing. OD The Roadie

30 March 2026
Rated 5 out of 5 stars

Great Service and Product

The transmission arrived as scheduled and in pristine condition. All dealings with the office were clear, helpful, honest and cordial. After nearly a year and some off-road 4x4 travel all remains in very good condition. My experience and the 5 year warranty and price all lead to a strong recommendation.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Shift issues

I called and told them about my problem,that I had my transmission rebuild by another shop here in tn,and had a hard/shift around 3 and 4 gear and after taking my truck back to the transmission shop the guy said he should've change my valve body and tcm and was going to charge me because my warranty was up,so I did my research and came across these guys, and decided to do it myself, I think it's been around 4 months and that fix my problem, gears are smooth....

7 February 2026
Unprompted review
Rated 5 out of 5 stars

This company stands behind it's…

This company stands behind it's warranties. Recently, I bought a 6L80 from them for a 2016 GMC. The local shop installed it. Well, it had a problem in the valve body right from the start. Street Smart sent another transmission and fully reimbursed the additional cost of replacing it. Fortunately, the second unit is functioning well. They also don't front charge you the core costs. As long as you schedule pickup within 30 days, you incur no core fees.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Professional

Shipped the Transmission ahead of time , Very Professional on the phone , Sent Emails to ship back the Core of the Transmission

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Quality

Perfect! Works well and was cheaper than a junk yard transmission!

11 March 2026
Rated 5 out of 5 stars

Great job!!!

Everything went very well with the purchase and return. The transmission is working good at this time. Thank you!!

9 March 2026
Rated 4 out of 5 stars

Overall fairly good

Overall, the experience with streetsmart was fairly good. They delivered everything as they said they would and picked up the core. The only thing I did not like was at the church $200 extra to deliver to my Mechanic who had a residential address had it been a business they would not charge that $200. I don’t understand what the difference is and why that would make an extra fee a delivery as a delivery and they would not explain that to me.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Had trouble with customer service at…

Had trouble with customer service at the beginning but overall they were helpful and very friendly.
Had issues with parts shortage on my order but they did take care of me for being late on delivery. Very happy and would recommend this company to anyone needing a remanufactured transmission.

17 March 2026
Unprompted review

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