We had a great experience working with Maya as our house agent. She was very kind, patient, and supportive throughout the entire process. From the beginning, she guided us step by step, making eve... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I went to view a property in Croydon and Kacey was so attentive and pointed out the different features that made the property so attractive. Although I didn't settle for the property she continues t... See more
Sofia was brilliant and responsive from day 1. She heard our needs and understood our position, and if there was an issue, she would be effectively communicative. She also would call and update us whi... See more
Company replied
Had a great experience with streets ahead. Spoke with a young man called Adem who provided an excellent service from start to finish. The whole process smooth and stress-free. The knowledge and attent... See more
Company replied
4.7
Excellent
1K reviews
Replied to 86% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Review on Service
Adem, has done a brilliant job with helping my family and I with housing. My family and I had major concerns that stemmed from our previous residency fortunately we were able to find what we looking for. Massive thanks to the team but especially Adem for his stretched efforts.
26 March 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Royce,
Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that Adem was able to help you and your family find the right home, especially given the challenges from your previous residency. It’s wonderful to know his dedication and efforts made a real difference, and we’ll be sure to pass on your kind words to him.
We really appreciate your feedback and recommendation, and we’re delighted that you had such a positive experience with the team at Streets Ahead.
Kind regards,
Zoe
Streets Ahead
Adem was trying to help my dad
Adem was trying to help my dad, couldn’t find anything but was very responsive and professional
18 March 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Kvnzi,
Thank you for your feedback.
We’re glad to hear that Adem was responsive and professional while assisting your dad. Although we weren’t able to find the right property this time, it’s great to know that Adem’s support and dedication made a positive impression.
We truly appreciate your kind words and hope to assist you or your family again in the future.
Kind regards,
Zoe
Streets Ahead
I had a really great experience with…
I had a really great experience with Streets Ahead, especially thanks to Adem. From the very beginning, he was professional, attentive, and genuinely committed to helping me find the right home.
Adem took the time to understand exactly what I was looking for and worked within my budget without ever making me feel pressured. He was always responsive, kept me updated throughout the process, and went the extra mile to make sure everything went smoothly.
Thanks to his support and dedication, I was able to secure a lovely home that I’m truly happy with. I highly recommend Streets Ahead, and especially Adem, to anyone looking for a reliable and supportive letting agent.
25 March 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Saranya,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear about your positive experience with Streets Ahead, and especially with Adem. It’s fantastic to know that he took the time to understand your needs, worked within your budget, and supported you every step of the way without any pressure.
Providing a responsive, attentive, and smooth service is exactly what we strive for, so it’s incredibly rewarding to hear that Adem went the extra mile to help you secure a home you’re truly happy with.
We really appreciate your recommendation and kind words - it means a lot to the whole team. Wishing you all the best in your new home!
Kind regards,
Zoe
Streets Ahead
Reply from Streets Ahead Estate Agents
Dear Isaac,
Thank you for your 5-star review!
We’re delighted to hear that you experienced great professionalism from Adem. Delivering a high standard of service is something we pride ourselves on, and it’s wonderful to know Adem reflected that.
We really appreciate your feedback and hope to assist you again in the future.
Kind regards,
Zoe
Streets Ahead
Adem was super helpful and ensured that…
Adem was super helpful and ensured that we had all questions answered. Made it a smooth experience, top lad!
26 March 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Amadou,
Thank you for your fantastic 5-star review!
We’re so pleased to hear that Adem was super helpful and made sure all your questions were answered. Providing a smooth and supportive experience is exactly what we aim for, so it’s great to know he delivered.
We’ll be sure to pass on your kind words - “top lad” will definitely make his day!
We really appreciate your feedback and look forward to helping you again in the future.
Kind regards,
Zoe
Streets Ahead
Adem was very helpful
Adem was very helpful. Even though we couldn’t find anything, he still did his best to assist us.
11 March 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Fuad,
Thank you for your kind feedback.
We’re really pleased to hear that Adem was helpful and did his best to support you throughout your search. While we’re sorry we couldn’t find the right property for you this time, it’s great to know Adem still made a positive impression.
We truly appreciate your comments and hope we can assist you again in the future.
Kind regards,
Zoe
Streets Ahead
Smooth and easy experience with Adem
I found Adem great to deal with. He kept things simple, stayed responsive, and made the whole process feel easy. I’d recommend him.
17 March 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Jayon,
Thank you so much for your kind 5-star review!
We’re delighted to hear that you had such a positive experience with Adem. Keeping things simple, staying responsive, and making the process smooth are exactly the standards we aim for, so it’s great to know Adem delivered on that.
We really appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
Zoe
Streets Ahead
Close attention from your agent who provided helpful service in a professional way.
Close attention from your agent who offered helpful information about the properties and went out of his way to establish a good match between my needs and the market. The only negative is that your property details for flat sales do not include details of leases, service charges and ground rent as a matter of course, and finding out wastes time in the search process - include that, and you score 5 stars.
2 March 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Peter,
Thank you for taking the time to share your feedback.
We are really pleased to hear that our agent provided close attention and helpful information during your search, and that they made the effort to understand your needs and match you with suitable properties. Delivering a personal and informed service is something we always aim for.
We also appreciate your comments regarding the inclusion of lease details, service charges and ground rent within property listings. This is valuable feedback and we understand how having that information available from the outset can help make the search process more efficient.
Thank you again for your review and for highlighting both the positives and where we can improve.
Kind regards,
Zoe
Streets Ahead
Streets Ahead - Leaps Ahead
George and his team made all the difference, as they were well-versed, ultimately high functioning professionals, and advised via text on every viewing. As well as making adjustments to ensure my goals were met without much intervention, calls or loss of time.
I never had a problem with missing keys, and they have the good grace to act on my instructions as you would expect, rather than on the company's internal procedures. Even so, they had signed off to be able to tailor my requests. A big ask when big firms are involved if you know anything about renting.
My experience could be further than those unprofessionals at Barnard Marcus South Croydon.
1 October 2025
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Bee,
Thank you for your fantastic 5 star review.
We are delighted to hear that George and the team made such a positive difference throughout your experience. Providing clear communication, professional advice and keeping the process smooth and efficient is exactly what we aim for, so it is great to know the updates and support around each viewing worked well for you.
It is also wonderful to hear that the team were able to adapt to your goals and handle everything with minimal disruption to your time. We know how important that is for our clients and we are pleased it made the process easier for you.
Your kind words about George and the team will certainly be shared with them. Thank you again for taking the time to leave such thoughtful feedback.
Kind regards,
Zoe
Streets Ahead
Thank You AVA, Street Ahead .
I can
Say I'm happy with Street Ahead, AVA is a wonderful person and she gave us the confidence we needed when it seemed tough with referencing, she is a good staff who understands customers’ needs, thank You AVA and thank you Street Ahead, i will not forget the role George Bannes played, We have settled at the south Croydon and is our dream home.
28 February 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Moses,
Thank you so much for your wonderful 5⭐ review! We’re absolutely delighted to hear that you’re happy with Street Ahead and that Aibha was able to give you the confidence and support you needed during the referencing process. She truly cares about understanding our customers’ needs, so it’s lovely to hear your kind words about her.
We’re also pleased that George Barnes was able to play a part in helping everything come together.
Congratulations on settling into your dream home in South Croydon! We wish you many happy years there. Thank you again for choosing Street Ahead and for taking the time to share your experience.
Best wishes,
Zoe
Streets Ahead
Paige Palmer was enormously helpful…
Paige Palmer was enormously helpful throughout the entire process, responding to emails swiftly and completing the entire process very thoroughly, thank you!
9 March 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Zoe,
Thank you for your kind review! We’re delighted to hear that Paige was able to support you so well throughout the process. Providing clear communication and a thorough service is very important to us, so it’s great to know Paige’s quick responses and dedication made a positive difference to your experience.
We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your lovely comments on to Paige. Thanks again for choosing Streets Ahead! 😊
Kind regards,
Zoe
Streets Ahead
Holding deposit to be refunded
So the last time, I was here was giving an half baked review of Adem trying to help me with getting I and my boys a 3 bedroom house, but so far there have been some hiccups to having that happen and I've been waiting for my holding deposit back for at least almost 2 weeks now still to no avail . please I need someone to look into this for me because it looks like Adem has already put this through to be returned back to me but still no refund has been made .
Please help sort this out . Thanks
Kind Regards,
Reeta,
10 February 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Reeta,
Thank you for your review. We’re sorry to hear about the delay you’ve experienced with the return of your holding deposit and understand how frustrating this must be.
We would like to look into this matter for you as soon as possible. Please could you send your full details, including the property address and any relevant information, to clientcare@streetsahead.info
, and a member of our team will investigate this and assist you further.
Kind regards,
Zoe
Streets Ahead
One good, One not so good, and Disappointed .
First I appreciated the sales consultant Ben for professional property presentation, but I couldn't say the same about the sales negotiator Mo.
Dealing with Mo I found myself wasting time exchanging emails, viewing properties, making an offer for the priority property I focused on, making phone calls and listening all the excuses...etc.
Never contacted Streets Ahead Estate Agency again, never trust them and never recommended them to anyone.
2 March 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear F.Rock,
Thank you for sharing your feedback. We’re pleased to hear that you appreciated Ben’s professional property presentation, but we’re sorry to learn that your overall experience did not meet your expectations.
We take comments like this very seriously and would like the opportunity to look into the matter further. Please could you send more details about your experience to clientcare@streetsahead.info
, including any relevant information, so our team can investigate and respond appropriately.
Your feedback is important to us and helps us improve our service.
Kind regards,
Zoe
Streets Ahead
Very positive experience with Streets…
Very positive experience with Streets Ahead and in particular Joshua Pasley who was fantastically helpful, efficient and helped us in everyway he could. Would highly recommend.
9 February 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Mairead,
hank you so much for your wonderful 5★ review!
We’re absolutely delighted to hear that you had such a positive experience with Streets Ahead, and especially with Joshua Pasley. It’s fantastic to know that he was helpful, efficient, and supportive every step of the way - that’s exactly the level of service we strive to provide.
Your recommendation truly means a lot to us. If we can assist you with anything in the future, we’d be more than happy to help.
Kind regards,
Zoe
Streets Ahead
Very friendly
Very friendly, helpful, and met my expectations during my home search. Adem really did a great job. Thank you very much.
Antoni
27 February 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Antoni,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you found the service friendly and helpful, and that Adem was able to meet your expectations during your home search.
We’ll be sure to pass your kind words on to Adem – he’ll be thrilled to hear your feedback.
Wishing you all the best in your new home, and please don’t hesitate to get in touch if we can help with anything in the future.
Kind regards,
Zoe
Customer service
Adem provided quick, responsive and friendly services. Would recommend!
26 February 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Tasha,
Thank you so much for your kind words!
We’re thrilled to hear that Adem provided quick, responsive, and friendly service - that’s exactly the standard we aim for at Streets Ahead. Your recommendation truly means a lot to us.
If we can help with anything in the future, we’re always here to assist!
Kind regards,
Zoe
Streets Ahead
Adem the man to get the job done
Adem at streets ahead was amazing he made the whole process extremely easy and helped me with every step of the way. Iv dealt with a few letting agents and may I just say this is the best Iv had. All the staff are extremely helpful even after hours . Couldn’t be more happy with the service provided. I’m going to be very happy in my new home.
26 February 2026
Unprompted review
Easy experience throughout with Adem
Adem was very helpful and clear with the expectations of what was needed when moving out also was quick to respond with any queries we had
26 February 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Chris,
Thank you for your lovely feedback!
We’re so pleased to hear that Adem was helpful and clear in setting expectations during your move-out process. Making things straightforward and being responsive to any questions is exactly the level of service we aim to provide.
We’ll be sure to pass your kind comments on to Adem - he’ll really appreciate it!
Wishing you all the best in your next chapter,
Kind regards,
Zoe
Streets Ahead
As a landlord who doesn't live locally
As a landlord who doesn't live locally, it's really important to have a local agent who is prepared to give that extra level of support. Streets Ahead in Croydon are real professionals. Their tenant find is a fast and reliable service, and they have always returned excellent results. All of the staff are helpful and respond quickly to any questions. Particular shout out to Josh, and Zoe, who are really on the ball!
Highly recommended!
28 January 2026
Unprompted review
Reply from Streets Ahead Estate Agents
Dear Keith,
Thank you so much for your kind words! It means a lot to us, especially knowing how important reliable local support is for landlords who aren’t nearby. We’re thrilled to hear you’ve had a positive experience with our tenant find service and that our team could make things easier for you. Josh and I really appreciate the shout-out, and we’ll keep doing our best to provide fast, professional, and helpful service. Thanks again for recommending Streets Ahead!
Kind regards,
Zoe
Streets Ahead
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