We had a great experience working with Maya as our house agent. She was very kind, patient, and supportive throughout the entire process. From the beginning, she guided us step by step, making eve... See more
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Great Service - Aibha
Aibha was super helpful from the start giving great insights, as well as replying to any questions we had within good time. Very pleased with the service we were provided with. Thanks very much Aibha!
Maya was amazing and so extremely…
Maya was amazing and so extremely helpful, she helped with any queries I had with my property search , she handled everything in a clear and professional manner. I’d definitely recommend using Maya again in the future for a property!!
Moving out process
Our move-out process with Streets Ahead was fast and smooth from start to finish. Communication was clear, everything was handled efficiently, and there were no unnecessary delays or complications. It made what can often be a stressful experience feel straightforward and well-organised. Overall, a very positive experience! Thank you to Aibha!
Maya has been an excellent letting…
Maya has been an excellent letting agent—professional, responsive, and genuinely helpful throughout the entire process. Her friendly approach and attention to detail really stood out. I’d highly recommend Maya to anyone looking for a reliable and supportive letting agent.
I had a great experience with streets…
I had a great experience with streets ahead!
Firstly, I’d like to thank the staff at the Croydon branch. Always keeping me and my partner updated and always sending us properties as soon as they show on the market.
I’d like to personally thank Kacey, she has been our agent and shown me and my parter around plenty of properties. She’s always great with communication at any time (9-10pm!) ! She is great with time management and is so smiley and lovely.
I would recommend streets ahead to all!
Thanks to the team, and thank you Kacey!
Maya was amazing!
Just got off the phone with Maya and she was amazing! Helped talk me through the whole process, gave me advice and really settled my nerves about looking for the right apartment for me and my family. Would highly recommend!
Absolutely amazing experience
Absolutely amazing experience! Had a lady called Aibha and really helped me through the process, 100% recommend!
amazing experience with aibha stone…
amazing experience with aibha stone understood all of my wants and needs and welcomed me to find the perfect place for me and my partner.
Lovely member of staff
I recently worked with Ava on finding me a property, she was really lovely and cheerful and managed my expectations! I couldn't ask for anyone better to help me find a property!
Had a really great expierence with Ava
Had a really great expierence with Ava, she really did try to find me a property and i want to thank her for her patience during our hunt to find a new home! Thank you Ava, keep up the good work
We had a great experience finding our…
We had a great experience finding our home with Maya. She helped us find the perfect place based on our budget and was there to support all the way.
Landlord - fantastic service
As a landlord I have been thoroughly impressed with the service provided by Streets Ahead. From the very start of the process through to finding tenants; George and his team of agents Aibha, Maya, Kacey and Sofia have been excellent. The communication has been open and frequent and the team have been friendly, professional and proactive. I wouldn't hesitate to recommend them!
Lewis was great help
Lewis was great with his costumer service skills and helped me understand what I didn’t understand was a great help 👍🏻
Great experience from start to finish
Great experience from start to finish. Communication was clear and the team kept things moving smoothly.
Big thank you to Moh, Pawel and Louis for all their help through to completion.
Excellent service and professionalism…
Excellent service and professionalism received from estate agent Judah. From
Viewing up to date. He is a kind gentleman to work with.
Maya and Jasmine gave me some excellent…
Maya and Jasmine gave me some excellent guidance with my property search. Thank you for helping come to the right decision!
Extremely disappointing-Unprofessional Service and Deposit Withheld Unfairly
I was a tenant with *Streets Ahead* for three years, and throughout that entire period, not a single issue we raised at the property was properly resolved. The level of service we received was consistently poor, and communication was often dismissive and unhelpful.
After vacating the property, matters became even more concerning. Our deposit was withheld based on what I strongly believe to be an inaccurate and unjustified report. When I provided clear evidence of the property’s condition at the start of the tenancy, the response from the agency stopped entirely.
It has now been four months since we left the property, and despite repeated requests, there has been no resolution or meaningful update regarding the return of our deposit.
I am particularly disappointed with the conduct of Denim Islam, who I understand to be the branch manager. I was initially told that I was not eligible for the deposit due to the condition of the property. However, once I submitted evidence contradicting this claim, communication ceased, and the matter has since been ignored.
Overall, this experience reflects extremely poorly on the agency’s handling of end-of-tenancy matters. The staff appear untrained in properly assessing property reports, and the level of professionalism and customer service has been unacceptable. Calls are rarely answered, and when they are, responsibility is repeatedly deflected with no accountability.
This has been a very frustrating and disappointing experience, and I would not expect this level of service from a letting agency of this size.
We had no luck selling our flat through…
We had no luck selling our flat through another agent - very quickly the team reflected a more realistic price & selling strategy & within a couple of weeks we had a buyer. Excellent service, good communication - Haaran & Jola . Thank you! Mr Carpenter
Had two properties in Purley that were…
Had two properties in Purley that were on the market for months with my usual agent. Decided to try STREETS AHEAD, who found me tenants within weeks. Very happy with the service, especially from Aibha and Maya.
Will definately use this firm again.
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