Strapify Reviews 840

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 524 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are as described and durable. Many people highlight the exceptional customer service, describing the staff as helpful, responsive, and genuinely caring about customer satisfaction. The ordering process is also frequently mentioned as easy and efficient, with a wide selection of products available. Though some customers occasionally received incorrect sizes or had issues with a product, the company's customer service team was quick to rectify these situations, often providing replacements or exchanges with ease and speed.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers frequently praise the excellent quality... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the superb, efficient, and... See more

Quality

People report positive experiences with product quality. Many consumers praise the great quality of watch... See more

Order

Consumers find the ordering process to be positive, often highlighting its ease and speed. Many reviewers... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great range, fantastic prices and awesome staff. Ordered some bands all of which arrived in a prompt manner. Each product was quality, as displayed/described and on trend. After sales customer servic... See more

Rated 5 out of 5 stars

This is my second Cordovan strap from Strapify. After being thoroughly impressed by the quality and seamless customer service of my first 19mm purchase, I decided to pick up an 18mm version in b... See more

Rated 5 out of 5 stars

Having a Garmin I was worried that I wouldn’t find any straps to switch my original band with after it became discoloured. Not only does Strapify have Garmin bands, but they also have different, colou... See more

Rated 5 out of 5 stars

Recently purchased a strap for my new Garmin watch. They have an enormous range and the the watch brand and model selector makes it super easy to ensure you're ordering the correct size strap for you... See more


Company details

  1. Watch Store
  2. Fashion Accessories Store

Written by the company

Offering a huge range of watch straps with free and fast Australian shipping! We stock Apple, leather, seat-belt quality NATOs, Perlon and Rubber straps/bands!


Contact info

4.9

Excellent

TrustScore 5 out of 5

840 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a watch strap for my Garmin…

I ordered a watch strap for my Garmin watch and was pleasantly suprised that it said please leave the model details in the purchase notes so you get the correct order ..I obviously ordered wrong as Sam emailed back saying my order was not compatible to my watch and to send a photo of the back of the watch for model details so now I have new correct order being sent and the extra fee for new watch band has been waived.. Sam was courteous, professional and personable and would recommend the whole experience .. this is a Monday and I only ordered on Saturday night..!! 😊👍🏼

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Strapify

Very happy with Strapify. The first delivery was “lost” by Australia Post. They sent a replacement straight away. Great service.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Replacement strap sent for free after package was stolen

Had a fantastic customer support experience with Strapify and Sam. I had a watch strap delivered to my house which was unfortunately stolen. I got in touch with the Strapify support team and Sam replied in minutes. I provided confirmation that I had contacted Australia Post and from there, a replacement was arranged.
All took place over a 10 minute period. Very thankful to Strapify and Sam.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service and promising quality.

I accidentally ordered the wrong size band, but Strapify’s customer service was super fast and helpful in getting back to me and sorting it out an exchange. The quality of the band looks really good, and while I’m still waiting on the correct size to arrive so I can properly test the fit, everything so far has been a positive experience.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Awesome customer care

Such good customer experience - really prompt reply and very clear information on how to select the right strap. On top of that, a great selection of watch straps I hadn't seen before.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Reliable company

They have excellent quality bands, and customer service are always friendly, helpful and prompt to reply. I've purchased from them several times.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Fantastic, quality product. I order a silicone band for my Garmin Forerunner and was very impressed with the quality of the band. The website was user friendly and when I asked to exchange my band, strapify’s customer service team was outstanding at helping me achieve this. Thank you Strapify!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience and Customer Service

Sam was incredibly helpful and processed my request and change immediately. The communication was thorough. Their services and shipping are extremely quick. Very grateful for a smooth purchase and a wonderful customer service manager. Thankyou Sam.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Good Old Fasioned Customer Service is alive at Strapify

I was pleasantly surprised with my recent dealings with Strapify - I had to exchange a watch band I purchased and they were easy to contact, super helpful with organising an exchange and the quality of the products was fantastic - good to know that good old fashioned customer service is not dead - would highly recommend - thanks Strapify.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Great range and easy ordering process

Recently purchased a strap for my new Garmin watch. They have an enormous range and the the watch brand and model selector makes it super easy to ensure you're ordering the correct size strap for your watch. But when in doubt, they also allow you to enter the make and model of your watch in the notes when you order so they can check for you.
Super fast delivery as well - the whole process was so easy!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Strap was great quality and was delivered within two days. Customer service was also excellent and their website provides good info on strap sizes. Have already recommended to mates.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Great company and a pleasure to deal…

Great company and a pleasure to deal with. If you think you have a problem with an order, you really don't have a problem. All gets sorted without a worry. Product is of excellent quality. Orders are processed, posted and delivered within a reasonable time frame. Thanks Sam

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Although I thought i triple checked i ordered the right straps for my garmin, I had not. Thanks Strapify for having a great system in place and attententive staff that can make sure you order the right products.

4 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look