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Straight To Hell Reviews 657

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 509 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their sturdiness, durability, and excellent craftsmanship, with many items exceeding expectations and lasting a long time. The delivery service is frequently highlighted for being super quick and efficient, with items arriving on time and well-packaged. Reviewers also commend the exceptional customer service, describing it as helpful, responsive, and proactive in resolving issues like defective items or lost packages. However, some customers experienced issues with orders, particularly regarding sizing, finding items to be too tight or not true to size, leading to returns or exchanges. A few people also reported concerns about product quality, such as zippers breaking or stray threads, and occasional delays in shipping, even when expedited options were chosen.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, style, and overall satisfaction, with many praising... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent quality of... See more

Delivery service

People report positive experiences with delivery service, frequently praising the super fast and quick... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the easy and quick... See more

Customer service

Customers consistently note positive experiences with customer service, with many praising the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would have initially given 4 stars, only based on the speed of shipping, and the quality of the gloves themselves. But then the zipper broke—and thats when STH stepped up their game. A real human emai... See more

Company replied

Rated 5 out of 5 stars

Bought glasses twice. Falcon and Bob Dylan glasses, both are wonderful in everyway. The glasses are stylish and sturdy as described, one pair I've been using for over a year and liked them so much I... See more

Company replied

Rated 5 out of 5 stars

I’m really impressed with these boots. The quality is excellent—you can tell they’re made with great materials and attention to detail. They feel sturdy, durable, and built to last. On top of that, th... See more

Company replied

Rated 5 out of 5 stars

Bought boots for my boyfriend from Straight To Hell Apparel and they exceeded expectations. Great quality, solid feel, and the fit was spot on. They look even better in person — He’s already gotten co... See more

Company replied


Company details

  1. Clothing Store
  2. Clothing Supplier
  3. Fashion Accessories Store
  4. Fashion Designer
  5. Men's Clothing Store

About Straight To Hell

Written by the company


A clothing brand. Established 2009. Chicago, Illinois, USA. Free U.S. shipping and returns. Straight To Hell offers rock ‘n’ roll lifestyle clothing for all occasions. This is your daily, go-to clothing or your stage wear. Leather, denim, footwear, and more, featuring our signature fit and aesthetic. STH is rooted in old school music and culture but is also modern, inclusive, and relevant. Stay timeless and functional or stand out for style and edge. The STH world is both accessible and aspirational.

From Chicago, Illinois to your doorstep.

Written by the company

Our Mission
Straight To Hell offers rock ‘n’ roll lifestyle clothing for all occasions. This is your daily, go-to clothing or your stage wear. Leather, denim, footwear, and more, featuring our signature fit and aesthetic. STH is rooted in old school music and culture but is also modern, inclusive, and relevant. Stay timeless and functional or stand out for style and edge. The STH world is both accessible and aspirational.
Free U.S. Shipping & Returns
We offer free U.S. shipping and returns on all orders, no matter the cost. This means a lightweight shirt or a heavier jacket all ship for free. This policy allows for a positive ordering and returns experience for customers while building brand loyalty. Let us say that again: U.S. shipping and returns is on our dime. We pride ourselves on being one of the few shops offering this service.
Customer Service
Our customer service is known for our excellent communication. We are available to assist with any styling or sizing questions, and we are happy to problem-solve issues that may arise with an order or our products. Feel free to reach out during business hours: Monday through Friday, 9am to 4pm CST.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

657 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Product is as described including…

Product is as described including sizing. Shipping was as expected.

23 April 2026
Straight To Hell logo

Reply from Straight To Hell

Elizabeth,

Thanks for being a Straight To Hell customer and for offering your feedback.

That’s so great to hear! Enjoy the STH.

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

Great

Easy shopping experience, fast shipping and great products!

21 April 2026
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Reply from Straight To Hell

Cassandra,

Thanks for being a Straight To Hell customer and for offering your feedback.

We're happy to hear that you enjoyed your experience with STH. Enjoy!

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

great quality and early arrival

I love this hat so much, instant favorite in my wardrobe and it even got here way early.

21 April 2026
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Reply from Straight To Hell

Rico,

Thanks for being a Straight To Hell customer and for offering your feedback.

That’s so great to hear! Enjoy the Devon!

- Customer Service, Straight To Hell

Rated 2 out of 5 stars

Cute styles, but quality is badly lacking

The style of clothes is cute, but the quality is so severely lacking. Given how much I paid for 2 shirts I was expecting better material. This is literally just a single flimsy, starchy piece of fabric that's been sloppily sewed in a couple places to make sleeves. Pretty disappointed. Worried they won't hold up to being washed more than a couple times.

20 April 2026
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Reply from Straight To Hell

Ashtyn,

Thanks for being a Straight To Hell customer and for offering your feedback.

I'm sorry to hear the quality is not to your liking. Feel free to reach out to us and we can help with a return.

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

The ‘Death Or Glory’ bolo tie is of…

The ‘Death Or Glory’ bolo tie is of very good quality and unique. Ordering experience was easy and very quick shipping.

21 April 2026
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Reply from Straight To Hell

Scott,

Thanks for being a Straight To Hell customer and for offering your feedback.

It's great to hear that shipping was quick and easy! Enjoy the Death Or Glory.

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

Love the designs

Love the designs, I am long time customer - keep up the great work!

20 April 2026
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Reply from Straight To Hell

Benno,

Thanks for being a Straight To Hell customer and for offering your feedback.

That's so great to hear! Enjoy the STH. We'll see you soon!

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

The boots are amazing

The boots are amazing! Thank you

20 April 2026
Straight To Hell logo

Reply from Straight To Hell

James,

Thanks for being a Straight To Hell customer and for offering your feedback.

That's so great to hear! Enjoy the STH.

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

I’m really impressed with these boots

I’m really impressed with these boots. The quality is excellent—you can tell they’re made with great materials and attention to detail. They feel sturdy, durable, and built to last. On top of that, they’re very comfortable once you wear them a bit, and they fit great. The design also looks amazing, they have a premium and stylish look that stands out. Overall, I’m very happy with my purchase and would definitely recommend them to anyone looking for high-quality boots.

18 September 2025
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Reply from Straight To Hell

Yan,

Thanks for being a Straight To Hell customer and for offering your feedback.

We're happy to hear you love your Addison boots! Enjoy.

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

I love the shirts .

16 April 2026
Straight To Hell logo

Reply from Straight To Hell

Sabine,

Thanks for being a Straight To Hell customer and for offering your feedback.

We do too! The Heart Full of Soul is one of our favorites. Enjoy your STH.

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

Great customer service experience

Great customer service experience

17 April 2026
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Reply from Straight To Hell

Jessica,

Thanks for being a Straight To Hell customer and for offering your feedback.

That's so great to hear! Enjoy the STH.

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

Nice quality, hassle-free returns

The quality of the shirt I purchased was top notch! The first one I ordered arrived within a decent timeframe. I tried it on and it was a little snug. My experience with exchanging it was no-hassle and the new one arrived quickly after they received the original. Communication was clear and efficient. I will definitely do business with STH again!

17 April 2026
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Reply from Straight To Hell

Anne,

Thanks for being a Straight To Hell customer and for offering your feedback.

It's great to hear your exchange process was easy! Enjoy your STH.

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

Love the jacket !

Love the jacket !

17 April 2026
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Reply from Straight To Hell

Matt,

Thanks for being a Straight To Hell customer and for offering your feedback.

That's great to hear! Enjoy the STH.

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

Consistently Tops

Great quality. I’ve ordered several leather jackets and vests, shirts, and a twill denim vest, and everything is top-notch. Fast shipping too. I always check out their items first before other boutique clothing stores. STH fit my style.

16 April 2026
Straight To Hell logo

Reply from Straight To Hell

Derek,

Thanks for being a Straight To Hell customer and for offering your feedback.

We're happy to hear that shipping was fast! We hope to see you soon. Enjoy the STH! .

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

Sick jacket

16 April 2026
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Reply from Straight To Hell

Kavs,

Thanks for being a Straight To Hell customer and for offering your feedback.

We agree! Enjoy the Commando .

- Customer Service, Straight To Hell

Rated 3 out of 5 stars

Sleeve Zips Oddly Placed

I got the Commando jacket, and while I do like the jacket, I really expected that it would be made like a traditional biker jacket. I don't understand why the sleeve zippers are located on the tops of the sleeves and not the sides. Kind of annoying and looks weird.

14 April 2026
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Reply from Straight To Hell

Hi,

Thanks for being a Straight To Hell customer and for offering your feedback.

- Customer Service, Straight To Hell

Rated 5 out of 5 stars

Jacket is great quality

Jacket is great quality

14 April 2026
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Reply from Straight To Hell

Zach,

Thanks for being a Straight To Hell customer and for offering your feedback.

That's great to hear! Enjoy the Commando .

- Customer Service, Straight To Hell

Rated 4 out of 5 stars

Runs Small.

Got in the expected time. The vest was to small had to return for a larger size.Sent back with free shiping weach is great. I have not heard back though and there was no way to let them know what size I was exchanging for on the website and that was a little frustrating. But I have always had good experience STH in the past and dig their work. Good quality as always!

15 April 2026
Rated 4 out of 5 stars

Great product

Great product. Too bad almost everything I want is sold out all the time. Shipping was fast

15 April 2026
Straight To Hell logo

Reply from Straight To Hell

Benjamin,

Thanks for being a Straight To Hell customer and for offering your feedback.

I'm glad to hear you like the Commando and that shipping was fast!

Feel free to signup on any product page to receive an email when it’s back in stock. Click the size you prefer, and if it’s out of stock, you’ll see a prompt for email signup.

Enjoy your STH!

- Customer Service, Straight To Hell

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