Ordered and received within 3 days - delivered to a difficult site and left in a safe place - thank you. Also the best price and the lowest delivery charge I could find.
Company replied
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At Straight 2 Site, we are dedicated to providing our customers with the best products and service that the building & construction industry has to offer.
Established in 2017, we specialise in all types of building & construction products across an extensive category range.
Straight 2 Site keeps large stock holdings of popular brands such as Intersig wire chair, Kota screed rails, K-Form, TJEP, MAX wire, Timloc, ProSolve, BPC fixings and Ecoratio to ensure we can deliver products you know and trust when you need them!
Our website gives everyone from budding DIY'ers, self-builders, to trade customers and larger contractors the opportunity to purchase their construction products online at any time of the day, and not just at builders merchant's times.
We strive to ensure our customers receive the best possible service and our highly experienced and dedicated team are always happy to answer any questions you may have.
We work closely with well established and reliable logistical networks, enabling us to deliver nationwide.
We offer a *Next Working Day delivery service for all orders processed by 15.15 to UK mainland. (Isle of Wight & Grampians: 1-2 day service / Scottish Highlands & Isle of Lewis: 3-4 day service).
Unit 3, Stewart Road, Kingsland Business Park, RG24 8NF, Basingstoke, United Kingdom, United Kingdom
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Just the product I was looking for and at a great price - dispatch time was good.

Reply from Straight2Site
I don't want to bash Straight2Site, because they were good dealing with my order (my first with them). Unfortunately though, the order turned out to be a complete disaster. To begin with, the order was processed and despatched with no fuss, prices are good and all seemed well.
What followed from here was a trail of errors and a complete lack of action by the delivery company.
To begin with, half the order never arrived. A couple of days later, the courier admitted it was lost and Straight2Site sent replacements on a premium service. You've guessed it.. the next-day, AM service arrived 2 days later at 4pm, was beaten up and missing parts.
Again, Straight2Site apologised and have sent out more replacements.. hopefully they'll arrive intact!
I'm grateful for the service from Straight2Site, and I do feel sorry for them having to sort out stuff like this. I got lots of apologies, I got a refund for the cost of shipping, and for a couple of damaged parts.
If you look at the (few) negative reviews on here, they all share a common theme - delivery problems!
Ultimately, the delivery company is representing you, especially when one of your key selling points is next-day delivery, and when they are as bad as the delivery company in question.. that can only ever ruin customer experience.
So, again, thanks to Straight2Site for the support and for the quick service.. your courier is a disaster. I'm going to need more things when I come to lay the floor slabs, so I'll be back.. I just hope the overall experience is better next time around!

Reply from Straight2Site
Arrived on time but a lot of damaged materials just chucked on site

Reply from Straight2Site
Really speedy efficient service with regular timely updates on delivery.

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Delivery came the very next day with all parts accounted for

Reply from Straight2Site
quick delivery as promised and product exactly as described

Reply from Straight2Site
delivery went missing and although was advised new delivery would be next day, it still took two

Reply from Straight2Site
Very well priced and the next day delivery, what else could u ask for.

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Reply from Straight2Site
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