Storytoysclub Reviews 

Dealing with Emily on the cancellation of membership, was a pleasure. She handled iy with ease and assured me that my subscription would be refunded very soon.

I paid double amount and still don't know what was it for. But their services are good hence I would advise them to tell us what is the money for.

The personal that helped was quick and in a few minutes my subscription was canceled.

My name is Ezequiel i want to unsubscribe and i want a refund

Harry helped solve my problem

I was not informed about additional charges being deducted from my account but with Raj assistance he helped me to cancel the subscription and assisting me step by step to ensure i get the best service possible.. thanks Raj I really appreciate it

They sent me a phishing email with a congratulation with my birthday from a well known local company. I believed it was a local brand because it was designed exactly the way they do. They pretended to be ready to send a small birthday gift which companies here often do. However in my credit card statement was a completely different company name from a scam company based in Cyprus. I realised that my CC was compromised and immediately blocked it.
I also requested a refund and after few emails they reacted with the offer to make a refund in exchange to a 5 star review here - f--k off!!! That's such an inappropriate way of doing business!

replace your cc if you want to get rid of them.

Good escalator by Paula and to the team escalator.thank you

I had a membership and I cancelled it, the agents were responsive and very helpful, and they also promised to issue a refund on my account.

Thank you Elsa for reaching out to me.
Appreciate the effort.

She'll assured to help me to escalate the refund of unauthorized transaction made to my account.

Great experience.

Apt response

Thank you Casillas with the help to sort out my order. Kind regards Anton Ungerer

You get forced to write a five star review of the agent. Your account is opened in a totally bogus manner, usually from an advert on another app such as facebook where you have won something and need to pay the shipping. My great assistant Casillas sent the following
while our policy typically does not allow for refunds after membership activation, we would like to make an exception in this case to ensure your satisfaction which is completely optional.
To process your refund, please leave a positive review about your experience of my assistance to you today on trustpilot. Once we receive the screenshot or link to your review, I will promptly issue the refund.
May i send the link to the review?

hope to have my refund baCK

I have not received my refund. It's been more than 7days now since you said I'll be refunded

responsive and accommodating.