Very poor company. I’ve placed my order 7 weeks ago , they took nearly £100 and still not received it anything. Tried email them but getting no where . No money , no clothes . Really poor communicat... See more
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I still have not received my order placed over a month ago and they will not respond to my emails as far as I am concerned they are lowlife thieves
March-Oct 2024 Warning I ordered 2 Sister Stories hoodies for Easter gifts for my daughters earlier this year. Order went through, money was taken from my account £164.99. I have never rece... See more
Ordered from this company last August and never got the delivery. Numerous time now, I've requested a refund to get another email from them that I'll receive the goods in 7 days. Receipt is showing Ra... See more
Company replied
Company details
Information provided by various external sources
Ladies designer fashion in Clitheroe, Lancashire. Our boutique offers handpicked clothing and accessories for the modern woman. We stock brands from around the world, notably, Australian label Finders Keepers with their flattering fits, bold prints and handcrafted embroidery. From Los Angeles, Anine Bing, who embodies the American energy and rock ‘n’ roll edge, and Wildfox, offering effortless California style. These are only a small selection of the brands we offer and we aspire to introduce new brands into our collections regularly. Our collections evolve each season to offer our lovely customers the latest fashion trends. The collections and pieces within will be easily combinable, always of the highest quality, and cater for a girls night out, to a girls night in. Life is simply better when you shop at Storm Fashion.
Contact info
9 York Street, BB7 2DH, Clitheroe, United Kingdom
- +44 (0)1200 444800
- hello@stormfashion.co.uk
- stormfashion.co.uk
1.4
Bad
139 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
Love the dress but it’s slightly see…
Love the dress but it’s slightly see through which is disappointing
19 June 2023
TERRIBLE customer service and returns…
TERRIBLE customer service and returns process. I have been partially refunded despite returning my whole order. I’m still awaiting another £72 refund. No one is replying to my emails. Absolutely shocking. Do not order from sisterstories if you anticipate you might need to return something because you will be waiting weeks for them to even acknowledge that they’ve received your return. I’m relieved I paid extra to return with a signature so I knew when they had received my return.
22 April 2023
Unprompted review
Reply from Storm Fashion
Dear Customer,
We are receiving a high volume of reviews meant for other businesses and could not verify your information with any of our orders. We have sent you a request asking you to provide an order number and email so we can verify this review.
Think you've made a mistake? Please remove your review as it is damaging our small business.
Thanks,
Danielle & Claudia F
My top arrived with a hole in it
My top arrived with a hole in it, I emailed to ask to swap it and haven’t had a response. Such a shame as I love the top and really wanted it!
26 March 2023
Communication about delivery
Communication about delivery, especially when ordering from overseas. It was nice to have an email directly from them explaining the delays.
12 January 2023
Had an issue with my order
Had an issue with my order, my fault accidentally selected click and collect! Resolved and delivered next day! So grateful thank you to Tracy and Claudia for taking ownership
21 December 2022
An order arrived
An order arrived on time I haven't got any issues with it so far
3 December 2022
Unprompted review
Great range and quality
29 November 2022
I ordered amazing set tracksuit and a…
I ordered amazing set tracksuit and a hoodie as a set and they delivered in 3 days to Cyprus.
Very nicely packed with a beautiful card hand signed. Happy with the whole experience and the quality. will order more. thank you
23 November 2022
Unprompted review
Part of order was out of stock
Part of order was out of stock. I was contacted quickly and money refunded.
7 November 2022
The hoodies from Storm look amazing on…
The hoodies from Storm look amazing on and the fabric is great. They wash really well too… so will definitely buy from there again.
19 October 2022
Lovely product & super lovely staff x
14 October 2022
I ordered through the sister stories…
I ordered through the sister stories website which is linked to storm fashion
My items arrived , but they were too big. I asked for the items in the smaller size, of which I was told was out of stock.
So I returned and asked for a refund. This was 4th August. I have contacted in so many ways and even tried to go through pay pal to get a refund with no response
7th October and still trying over £115 owed to me
4 August 2022
Unprompted review
Reply from Storm Fashion
Dear Customer,
We are receiving a high volume of reviews meant for other businesses and could not verify your information with any of our orders. We have sent you a request asking you to provide an order number and email so we can verify this review.
Think you've made a mistake? Please remove your review as it is damaging our small business.
Thanks,
Danielle & Claudia F
Jumper with meaning
Great jumper and I just love the wording on it - my sister and I now match 😊
17 July 2022
My order went missing and when I…
My order went missing and when I contacted storm they were very helpful, sent me out a new order with an extra top for the inconvenience, really happy with the service I recieved, and the clothes are very nice
I will definitely be purchase more.
12 July 2022
Always a lovely shopping experience 💗
11 July 2022
Amazing service quick fast and…
Amazing service quick fast and absolutely love my first item won't be the last
9 July 2022
Over the last couple of months I’ve…
Over the last couple of months I’ve bought 4 items and all have been packaged extremely well, and they’ve arrived super quick too.
12 June 2022
Unprompted review
Great experience from start to finish
Super easy to order. Arrived quickly and love my new T-shirts and dress :)
29 May 2022
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