I bought the Alyssa Storksak bag in December. In April I noticed the stitching had come undone on one of the straps. The customer service I received from Lisa was exceptional. Quick responses and a ne... See more
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I bought one of the Storksak changing bags 6 years ago when I had my eldest daughter and it is still going strong and looking fantastic 3 kids later. I subsequently bought their stroller organiser whi... See more
While the fabric and overall aesthetic of the Alyssa Leopard bag are nice, the quality is really disappointing. The main strap has started fraying significantly, and the velcro strap isn’t long enough... See more
High quality, really practical and useful bag for a busy working mum. I love the versatility of the straps (backpack, side handle, clips to hang from the buggy), the two side pockets for drinks and th... See more
Company details
Written by the company
At Storksak we have spent the last 18 years perfecting the baby changing bag. Our knowledge of what a parent really needs is the foundation on which we continue to create beautiful bags for the new parents of today. Discover our range of Baby Changing Bags, Hospital Bags, Stroller Bags & Gifts, plus worldwide shipping.
Contact info
1.37 The Greenwood Centre, 37 Greenwood Place, NW5 1LB, London, United Kingdom
- 020 7284 2252
- info@storksak.co.uk
- storksak.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great customer service
Great customer service. Problem solved quickly and successfully. Very satisfied with your support.
22 July 2024
Reply from Storksak
Thanks so much Paula, we appreciate it, Storksak
I got this bag as a gift and it was…
I got this bag as a gift and it was received very well, specially the extra changing kit that comes with the bag. Service team was helpful and delivery to Europe was quite timely..
27 July 2024
Reply from Storksak
Thanks so much for your review, Storksak
Reply from Storksak
Thank you for your review, Storksak
I absolutely love Storksak bags
I absolutely love Storksak, I own few diaper bags and a suitcase. They are my absolutely favourites.
The quality is amazing and the bags always look very stylish and chic not to mention how roomy they are.
11 July 2024
Reply from Storksak
Thanks so much for your review Kati, Storksak
I needed the bag for next day and they…
I needed the bag for next day and they don have a the moment that option. But I was talking with someone from customer service and I got the bag next day. Very helpful the service and reliable. Thank you very much!
The bag is really nice and good quality.
But would of been handy to have a few more compartments for small items.
11 July 2024
Reply from Storksak
Thank you, we're so pleased you're happy, Storksak
Thrilled!
Bought this bag for my daughter- she loves it - looks great - a lot of space for everything needed - really thrilled
28 June 2024
Reply from Storksak
Thanks so much for your review, Storksak
Buggy bag - compact but holds everything you need for everyday trips
Very impressed with the quality & size of the storksak buggy bag - bought this for my daughter who finds it very handy for everyday trips. Holds everything from nappies, wipes, bottles and much more.
8 July 2024
Reply from Storksak
Thank you Frances, we appreciate your review, Storksak
Review
Bought for my daughter.. The bag is stylish but practical. Holds all the bits and bobs you need for a short trip out with your baby. My daughter loved it .
26 June 2024
Reply from Storksak
Thanks so much Vicki, Storksak
Reply from Storksak
Thanks so much for your review we really appreciate it, Storksak
Great product- worth the buy
Great product! Very stylish, makes being a mum not feel like I have to lose myself too much whilst having plenty of room for muslins, nappies and baby bottles!
18 June 2024
Reply from Storksak
Hi Hayley, we're delighted your Storksak makes you happy, thanks a million for your review, Melanie Marshall
£6 for standard delivery for a small…
£6 for standard delivery for a small bag that cost £70 seems unreasonable. Most businesses are free delivery after you spend £50 so seems a bit cheeky to me. Item didn’t even arrive in nice packaging, you can tell it was very much packed from a warehouse.
8 June 2024
Reply from Storksak
Hi Jess, we're sorry you've been disappointed with our delivery cost and packaging. We strive to give our customers the best value and service possible. Storksak
Beautiful bag but..
I love the bag and is spacious.
When I received it I was very excited but I noticed that on the front pocket, there were 2 light scratches.
I wanted to return it but I didn't want to deal with the shipping process, so I kept it.
2 March 2024
Reply from Storksak
Hi Natalia, thank you for your recent order and for taking the time to leave a review. We're very sorry to hear that one of your items has arrived like this! We have dropped you an email as we would like to sort this issue with you directly. Best, The Storksak Team x
The product was nice and as expected on…
The product was nice and as expected on the ad. They kept me updated about my order and delivery
6 June 2024
Reply from Storksak
Thank you so much for your review! So pleased to hear you're happy with your Storksak x
Reply from Storksak
Thanks so much for your review Mayika, Storksak
I returned an item 4 weeks ago and…
I returned an item 4 weeks ago and still waiting on refund. Apparently the package is still in transit but I cant do anything about it.
The customer service was very kind and did everything they could to help. I got my refund. Thank you
27 May 2024
Reply from Storksak
Dear Magali, please accept our apologies for the delay in receiving your refund. I can see our customer service team were in constant contact regarding the issue with the return of your order and that the refund was processed. This was an exceptional issue with the Fedex return and all refunds are normally processed within 7 working days of receipt of the return parcel.
Best wishes
The customer care team
Amazing product
Amazing product, high quality and well thought out - obvious it’s designed by mums! It’s my second time buying a bag and I am not disappointed! Trendy, durable and super convenient to use!
20 May 2024
Reply from Storksak
Thank you for your review, and YES! Our bags are designed and wear tested by mums, Storksak
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