Tried to return an item label to return no reply at all faulty water feature very unhappy
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
EXCELLENT SERVICE.My beautiful birch twig tree arrived 2 days after I'd ordered it. I'm absolutely thrilled...just what I hoped it would be like. Can't wait for Xmas to decorate it with my special... See more
Company replied
Amazing service, ordered water feature which was much cheaper than three local garden centres, came following day, packaging was great, lovely item. Will def be using this company again.
Amazing service ! Ordered 2330 on a Tuesday night, delivered 1205 the following Thursday. Haven’t set up and tried yet, but looks exactly as described and pictured. And competitive price , which... See more
Company details
Written by the company
We are a UK based family run business that prides ourselves in offering great products and service that represent great value for money from our family to yours. We specialise in providing seasonal goods at competitive prices. Our hours of operation are Monday - Friday 9:00 am - 5:00 pm If you wish to contact us please call the phone number on the top our page leave a brief message and someone will call you back alternatively you can send a email message and receive a response that way. Thank you for taking the time to get to know us. Store Of Jam
Contact info
Unit 1 AT, 2 Dewsbury Road, WF2 9BS, Wakefield, United Kingdom
- 03330506746
- info@storeofjam.com
- storeofjam.co.uk
3.8
Great
159 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered an over the door christmas card…
Ordered an over the door christmas card hanger. Will not fit over any regular door. Don't know how to return and also on purchasing I was prompted to sign up to Laybuy' who are now gonna take money off me regularly and its impossible to contact them. Absolutely furious don't buy from here
12 October 2023
Unprompted review
Reply from Store Of Jam LTD
Hi,
Sorry to hear of your issue with everything.
The hanger fits all standard doors. The only issue you may come across is closing the door. It depends how flush the top of your door frame sits with your door when its closed.
LayBuy is a method of payment that can be selected at checkout. You can also pay by Card and many other ways.
A return is always offered. If you would like to return please contact us with your order number and email us. info@storeofjam.com
Many thanks
Xmas decorations
Pleasure to do business, professional and speedy delivery, kept up to date throughout
16 October 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
Notified me when an item was back in…
Notified me when an item was back in stock ordered and received my item quickly and well packaged well priced too
12 October 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
No hassle experience
No hassle experience, product arrived on time and in good condition.
2 October 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
Just as ordered and arrived very…
Just as ordered and arrived very quickly
Really pleased 😀
2 October 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
Great Christmas led acrylic Donkey at a…
Great Christmas led acrylic Donkey at a competitive price. Very well packaged and quick delivery
27 September 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
Excellent service
Item arrived promptly,much quicker than I anticipated and packaged well.
Very pleased with the price I paid.
19 September 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
items came really quickly....well…
items came really quickly....well packaged...would buy products from you again as well impressed.
20 September 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
Pre-lit twig tree
I was able to find exactly what I was looking for and delivery was excellent I will definitely use this company again
21 August 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
Excellent service arrived very quickly
Excellent service arrived very quickly
All my items arrived in good time and in good condition
Great price
Would definitely use again and will be recommending to my family and friends
14 August 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
My product was faulty (unusable) and I…
My product was faulty (unusable) and I contacted Store of Jam for help, by email and phone, but never had any response back from them! Very disappointed!
7 August 2023
Reply from Store Of Jam LTD
Hi there Very sorry to hear that Iv'e checked our emails and we haven't had an email. Can you please send an email to info@storeofjam.com and I will look into your issue there for you. Many thanks
i order christmas decorations here
i order christmas decorations here, very complete, delivery is also safe, good👍
11 July 2023
Unprompted review
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
Item just what I wanted
Item just what I wanted. Price good and arrived far quicker than I expected and with free postage A+++++
10 July 2023
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
Reply from Store Of Jam LTD
Thank for your order and thank you for your kind words.
Reply from Store Of Jam LTD
Thank you for your review and thanks for your order.
Excellent service
6 June 2023
Reply from Store Of Jam LTD
Thank you for your review and thanks for your order.
The speed of delivery was excellent and…
The speed of delivery was excellent and it was well packaged,I can't say anymore at this point as it's for my neices birthday next month and will be assembled then, but so far so good, thank you 🙂
23 May 2023
Reply from Store Of Jam LTD
Many thanks for your feedback and glad it was well received.
Reply from Store Of Jam LTD
Many thanks for your feedback and glad it was well received.
Item has cracks down both sides near…
Item has cracks down both sides near ears, have emailed them and sent photos. Great item though and hoping that matter can be sorted.
matter has been all sorted and I received a new one from the company, thank you
22 May 2023
Reply from Store Of Jam LTD
We were sorry to hear of your original issue.
I hope you feel we managed to resolve this for you. Thanks for your order and sorry again that there was an issue with the original item.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.