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3.1

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

No complaints procedure regarding deliveries

Twice now I've had DPD claim they have attempted delivery to my address when they haven't even been in my street. I can verify this, thankfully, with a UniFi G6 instant that's plugged into my UDM SE recording a 4K wide shot of my street 24/7.

I've tried to complain directly but haven't gotten anywhere.

2 Stars since their product are actually good.

This happened today but also happened on 26th March 2026

10 April 2026
Unprompted review
Rated 1 out of 5 stars

This company sells to Russian military!

This company sells parts (indirectly) to the Russians, and their military uses them in communication systems sending drones to kill Ukrainians. Although against the law they do it knowingly, because the trade is immensely lucrative. Indecent, immoral and illegal.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. AVOID this product at all cost. No set up instructions. No customer support other than chat. AP device does not come set up. TOTAL waste of time and money.

1 May 2025
Unprompted review
Rated 4 out of 5 stars

they try to make money on shipping

Ubiquiti makes excellent products for the prosumer. These are NOT for regular residential customers. The setups are extremely complicated and do not come with instructions. You must have some sort of IT background. All this is fine though.

The only reason it's not 5-star is they try to make money on shipping. You can buy a 2oz product from them, and they'll charge you $10 to ship it. We know what it costs. Why try to profit from the shipping? Just charge us something reasonable, or charge us what you pay.

10 October 2023
Unprompted review
Show reviews in all languages. (7 reviews)

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