Store Anycubic Reviews 1,224

I had an issue with a product I bought a couple months ago. One email explaining and showing the issue the support agent, Nelson, was able to get me a replacement part and a video on how to replace the broken part. no cost to me. So far a good experience with Anycubic

I've bought Photon mono M7 pro for my dental practice. There was some minor inconvenience, that customer care service was just exceptional, they took care of it immediately. The team is very supportive and operative, I think the printer will be as good.

Support is incredible.

Fast answer and making everything they can to get you back up running again

Great Customer Support.
Its the sexond time, my FDM Printer need some support parts and i get them easily.
Thx a lot to David.

I bought M7 printer and washer. The mainboard on the washer failed after 2 weeks and support replaced the parts asap. GREAT customer service

The support team was vary usefull. We were able to trouble shoot the issues and get the replacement parts sent out. Not a fan on the time frame for the the shippment but I do understand that it is comming international.

Quick response on a replacement extruder support (specific part isn't sold directly anywhere, only through support, which I got, but just my luck 😂)

I use several Anycubic devices and have been very satisfied over the years. Product updates come at regular intervals and bring new improvements. The support is also extremely impressive. Problems are dealt quickly and easily. Last support was answered and solved in less then 24h! If replacement parts are needed, they are provided without any hassle. I am extremely satisfied with Anycubic and their products—thanks to their excellent support, I have absolutely no complaints. Top manufacturer!

i had a 3dprint make a mess and a part broke and within 24 hours i got help fromt he support and they sent me the needed part for free and now im waiting for it to arrive. really nice support and helpful

When there is an Issue the support team will solve it with you!

Excellent customer service. I had a problem with my hotend fan. Customer service even contacted me over the holidays. They quickly and professionally found a solution. I highly recommend them.

quick response to my problem!! fast shipping of spare parts I am very happy!!

Very responsive and knowledgeable support. Easy to work with and strives to solve the problem.

Anycubic support is really exceptional!
, given that the Kobra 3 is already outdated. If something breaks, their support will quickly send it over to you so you don't have extensive downtimes. Yes the printer could be better, but for the money spent, it's really something you can grow on. Plus the multicolor capabilities are great.

The customer service is the best in the business. They always go above and beyond.

This is my second Anycubic FDM. I’ve only had to contact customer support twice but both times have been very helpful. The customer support staff is quick to respond, quick to understand the issue I am facing and quick to provide a solution. Highly recommend!

I contacted support regarding issues with the K3 Max and K3 Combo, and the service was excellent. Replacement parts for the K3 Combo have already been shipped, and I am awaiting shipment of the K3 Max parts.

I had a problem with the power supply on my ACE Pro. Support was very responsive and sent me the part quickly.

I contacted customer support regarding a cable that I wanted to purchase. I did not expect for them to contact me so quickly, nor did I expect the wonderful response that I received. Thank you very much! David deserves a raise!

Any issue I have had has been responded to within 24 hours and addressed to my satisfaction. I have been pleased enough to purchase 3 units all together from Anycubic!