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Rated 1 out of 5 stars

Complete shame – zero transparency on resale payouts ​Selling my tickets on the official FIFA Resale Marketplace has been a complete nightmare. It has been nearly two months since my tickets were res... See more

Rated 1 out of 5 stars

Full of curreption. France vs Spain it was a decided victory. Penality for a small mistake, referry was keep sounding whisle agaisnst France. Referries are not impartial. They are paid to support all... See more

Rated 1 out of 5 stars

They are a fraudulent operation. My jersey was never delivered. Its been 3 weeks and still no refund or re-shipment. Their own tracking number shows that the order was never delivered. Based on t... See more

Rated 1 out of 5 stars

This lot are gangsters take your money and don’t deliver and just liar when you ask about the order

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1.2

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TrustScore 1 out of 5

147 reviews

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1.2

All reviews

(147)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Gianni Infantino…….

And you thought they couldn’t top Sep Blatter, who just missed out on playing opposite Arnold Swarzenegger in Twins.

Would you buy a used car from these men?

Then why would you buy World Cup tickets? They can only do this to you if you let them. You are as guilty as they are.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

FIFA, zum kotzen

It is impossible to express an opinion on FIFA.
Why is that?
The Football Association is killing football, just consider Infantino, its CEO, giving a prize to Trump. Corruption on steroids.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Poor service

Ordered 3 items. Two were cancelled by store after 12 days. The remaining item is still not delivered after 22 days - it took 17 days to go from creating a label to shipping the item. Never again!

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Fifa Please make your game great again

When im playing seasons online with a friend, we always compete against real madrid, its fun for a couple of games, but everyone chooses real madrid because its too overpowerd. We have had this problem for over half a year now. But they decide to do nothing with it. Fifa thank you for waisting my money. Make your game great again next year.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE FROM HERE

Writing another review as I still have not received my refund. Mind you the wrong item was sent. I returned it, it was received January 21. At this point this is theft. I received a notification stating that I would receive my refund in 5-10 business days. Its been well over that and I have not gotten anything. DO NOT EVER ORDER FROM ANY FIFA SHOP ITS A MASSIVE SCAM.

29 December 2024
Unprompted review
Rated 1 out of 5 stars

Horrible company

Discriminating against disabled people. They said they have accessibility tickets but they don’t, you contact accessibility team and they just send you links to ticket master. I have asked several times how to lodge a complaint and I’m just ignored.

21 January 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if possible

I would give zero stars if it was an option and also wishing I had read reviews on here before ordering. I ordered a jersey for my kid in October as a christmas gift, was charged $20 for shipping. Shipping took several weeks and they sent the wrong size- too small. I have contacted them at least 10 times to exchange/return/refund and everytime get a "we are forwarding your email to the department that can assist you with this" and then CRICKETS. I've tried calling but can't get to a human being, their "chat" option deadends and you can't get a human, and I'm pretty sure emails are also answered by bots. I'm beyond frustrated. I have NEVER spent $100 on a TSHIRT for my child and this was their "big gift." This company is a total scam, only you can't tell because they charge a lot for their inventory and a lot to ship. DO NOT RECOMMEND.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Smacks of a scam

I wish I had read these reviews before ordering a Matildas jersey as a Christmas present. Jersey sent from Panama - but was for the Dutch women's team. They have at least acknowledged that it needs to be returned/refunded though have "system" issues with generating the return label. They want an identity document to create one (I've never needed an identity document to order or post anything in my life so not about to start now). Other info they have already.
0.5 star for sending a jersey on time, 0.5 star for getting the size right. Everything else is a shambles. Have found a Matildas jersey elsewhere (which has arrived) and have everything crossed the bank can sort this hot mess out.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Extortionate shipping costs

How on earth can Fifa charge around £43 shipping when the football itself is a size 2 childs football at £7.99???? Who on earth is going to be so stupid as to pay that!? No wonder your footballs are all still in stock. Most footballs I've looked for on other sites are all sold out. If I were you I'd re-evaluate how much you're charging people to have their goods shipped. Ridiculous costs!

30 November 2024
Unprompted review
Rated 1 out of 5 stars

Fifa for many years now has been…

Fifa for many years now has been terrible, Online game manipulation to make sure you lose the game even though you have all the possession and shot/shot on target the opposite keeper has the game of hes life and they nick a goal in stoppage time, passes that your making going to completely the wrong players and your players out of position and slowing down suddenly, all this to basically make you spend spend spend, fifa today is just a huge un enjoyable con, 0 stars if there was such a thing.

9 September 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a shirt

I ordered a shirt for my employee. 10 mins after the order I was informed that the address was not correct. I wrote Fifa to change the address but they said, it's not possible. So of course the package was sent to an address where it will never arrive. Surprise Surprise. Now the package has been on it's way for 2 months and I have never received a refund. I wrote Fifa 10 times and always get a generic answer that doesn't make sense. I lost 110 EUR for nothing.

26 August 2024
Unprompted review

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