It was convenient, they had a cheap offer. What was bad was, although our last day fell on the weekend and when we went to collect it, we were locked out. And no one was reachable over the weekend wh... See more
Company replied

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It was convenient, they had a cheap offer. What was bad was, although our last day fell on the weekend and when we went to collect it, we were locked out. And no one was reachable over the weekend wh... See more
Company replied
Pleasant, helpful staff in a nice new facility, understood our needs and negotiated a good deal for open ended rental of our storage unit. The unit we have is handy to the lift, and the handling equip... See more
Company replied
My need for storage at Smithfield NSW rose out of an emergency. When I contacted the Manager of Storage King Smithfield NSW, ALL my issues and problems were resolved within 1 hour of my initial conta... See more
Company replied
Storage King Smithfield, were fantastic to deal with from the very start, right up to the day of the move. The facility is perfect, pretty much brand new and so easy to accommodate trucks etc and pr... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
2 Percival Rd, 2164, Smithfield, NSW, Australia
Replied to 80% of negative reviews
Typically replies within 1 week
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Reply from Storage King Australia - Smithfield
It was convenient, they had a cheap offer.
What was bad was, although our last day fell on the weekend and when we went to collect it, we were locked out. And no one was reachable over the weekend which caused a lot of inconvenience. Next Monday they did allow us to collect, but we had to pay for an extra day. They did give us a free courtesy van for the items though, so I didn't have to pay the movers again (they were to pickup on the weekend). So beware that even if you inform them you are taking things out on a Saturday, they won't be around and you will be locked out.

Reply from Storage King Australia - Smithfield

Reply from Storage King Australia - Smithfield
Garbis Babayan, manager of StorageKing is absolutely fantastic to deal with, very straight forward, very friendly, overall very pleased with the experience.

Reply from Storage King Australia - Smithfield
Awesome 👌 very clean perfect to store your goods. Recommend anyone.

Reply from Storage King Australia - Smithfield
The clerks were very helpful even though the room was not ready when I arrived.

Reply from Storage King Australia - Smithfield
My need for storage at Smithfield NSW rose out of an emergency.
When I contacted the Manager of Storage King Smithfield NSW, ALL my issues and problems were resolved within 1 hour of my initial contact with the Manager. Efficient, helpful and “user friendly” are some of the words that come to mind with regards to Management at Smithfield site.

Reply from Storage King Australia - Smithfield
Very organised and easy going staff and very reasonable price

Reply from Storage King Australia - Smithfield
George was absolutely kind and funny with everyone especially my 2 boys, everything was smooth and the compassion and patience he had with me due to my slight disability walking, i was very happy, such a rare experience, as now days everyone is in a hurry, but not here!

Reply from Storage King Australia - Smithfield
Super friendly & helpful staff. Easy to access. Clean & tidy. Love the full passcode protection

Reply from Storage King Australia - Smithfield
I have looked around for a while the stopped searching when I met this team.
There very professional
The facility is very clean
Everything is nice and secure
Great value for your money
Easily accessible and roomy.

Reply from Storage King Australia - Smithfield
You won't get better service anywhere!!!
George was so patient and understanding. He had a smile on his face the whole time he was serving us . We were offered water as soon as we arrived as it was a extremely hot day and then when our delivery guys showed up he also took water up for them.
Even when we realised our furniture wouldn't fit in the unit we hired and had to change to a bigger unit, 10 minutes before he was closing , George couldn't have been more helpful . He treated us like we were guests in his home.
Thank you, thank you, Thank you!!
I would give 10 stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Reply from Storage King Australia - Smithfield
Customer service was excellent and easy to deal with. Would highly recommend.

Reply from Storage King Australia - Smithfield
Storage is so expensive for a little block advertising for 180 a month …staff member at the front desk was rude to me and don’t know how to talk to customer!!! Bloody Colombian or Argentinian staff background !!! Worst storage king …I used to get $200 for 3 months in Blacktown storage king with truck to move items that came for free!!!! Don’t bother getting a storage in Smithfield…they’re rude and not worth your time…my experience happened on Wednesday 27th November 2024

Reply from Storage King Australia - Smithfield
Great Store, very friendly customer service
Thank you for your service
Kind Regards
Albert

Reply from Storage King Australia - Smithfield
Great service ........ knowledgeable and helpful staff ..... reasonable rates

Reply from Storage King Australia - Smithfield
Friendly staff and very understanding. Very welcoming.

Reply from Storage King Australia - Smithfield

Reply from Storage King Australia - Smithfield
Awesome friendly professional stuff over at Smithfield branch

Reply from Storage King Australia - Smithfield

Reply from Storage King Australia - Smithfield
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