Dean Bai the store manager is an assest to the company. I would come back to do business with Storage King in Pymble based on the customer service experience with Dean. It didn't stop there, it came a... See more
Company replied

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Dean Bai the store manager is an assest to the company. I would come back to do business with Storage King in Pymble based on the customer service experience with Dean. It didn't stop there, it came a... See more
Company replied
My experience was fabulous Dean is truly amazing and so professional he leads a great team. His customer service is the absolute best. He works with you to offer you the best option. He goes ab... See more
Company replied
The Booking experience was very good. They gave a good deal. I would prefer if the Comms could be a little more quick/ prompt. I hope they also start their own removals service..their pricing for stor... See more
Company replied
Dean at Pymble is amazing. He is knowledgeable, super helpful and friendly. He gave us a competitive price. In our case it is stressful moving house and he made the process as smooth as possible. D... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
3-5 West Street, 2073, Pymble, NSW, Australia
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Replied to 65% of negative reviews
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Dean Bai the store manager is an assest to the company. I would come back to do business with Storage King in Pymble based on the customer service experience with Dean. It didn't stop there, it came across over the phone. His attention to detail was next level. Absolute champion.

Reply from Storage King Australia - Pymble
My experience was fabulous
Dean is truly amazing and so professional he leads a great team.
His customer service is the absolute best. He works with you to offer you the best option. He goes above and beyond.

Reply from Storage King Australia - Pymble
Customer service at Storage King Pymble from
Dean and Matthew was exemplary. Both were very attentive to my storage needs and requirements. The facilities are in excellent condition and easy to access the storage unit when busy.

Reply from Storage King Australia - Pymble

Reply from Storage King Australia - Pymble
Staff helpful, area very clean, storage space lit, trolleys new and easy to maneuver. All I needed really.

Reply from Storage King Australia - Pymble
Excellent customer service
customer consideration was highly appreciated
I was presented by two bottle of water upon arrival

Reply from Storage King Australia - Pymble
Dean at Pymble is amazing. He is knowledgeable, super helpful and friendly. He gave us a competitive price.
In our case it is stressful moving house and he made the process as smooth as possible. Dean even pointed out provision of bottled water and a first aid kit.
The facility is secure, clean and user friendly. The trollies provided made moving things in and out super easy. A locker on the top floor did not concern us due to use of the lift and trolley.

Reply from Storage King Australia - Pymble
Staff are friendly and very helpful. Storage units are clean and easy to access.

Reply from Storage King Australia - Pymble
Dean is so helpful. He guides the customers well. The facility is clean and dry. Good deals at the time. But Dean is the icing on the cake! Every business needs a “Dean”

Reply from Storage King Australia - Pymble

Reply from Storage King Australia - Pymble
The customer service from everyone during my visits to explore my options and select a unit was outstanding. They go above and beyond to help me.
Dean is a true Manager who made the efforts for a smooth arrangements.
Both Mathews were so helpful to show me around, then follow up calls to finalise my booking.
I was so lucky to meet such a great💪 team. Much appreciated 👏

Reply from Storage King Australia - Pymble

Reply from Storage King Australia - Pymble
The staff were very helpful in setting up an account and helping us select a storage unit to meet our needs.The storage units are modern and well maintained and access is easy..

Reply from Storage King Australia - Pymble

Reply from Storage King Australia - Pymble
Dean is very professional to explained all the conditions and give us enough time to sign the contract.

Reply from Storage King Australia - Pymble
The team was very proactive. The facilities clean. Seems well organized

Reply from Storage King Australia - Pymble
Nice people, clear instructions and good pricing. Very easy to use facility at Pymble.

Reply from Storage King Australia - Pymble
Dean Bai! He is huge asset you your company! He assisted in making my moving and storage experience stress-free and seamless. Always quick to assist and prompt in following up on my enquiries. Nothing was to hard for Dean.

Reply from Storage King Australia - Pymble
The storage manager and her staff are very kind, helpful, knowledgeable and efficient.

Reply from Storage King Australia - Pymble
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