The Quit Clinic  Reviews 

258
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, non-judgmental approach, and encouraging support throughout their journey. Many highlight the excellent service, effective guidance, and practical advice provided, which significantly helped them achieve their goals. The provision of necessary products and regular check-ins further contributed to their success. The overall consensus highlights a service that is highly recommended for its effectiveness in helping individuals achieve their goals, with many expressing gratitude for the consistent and reliable assistance provided.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent support and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the supportive and helpful... See more

Product

Clients share positive opinions on the product, particularly highlighting its effectiveness in helping them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Service, helped me give up. Great support. Highly recommend. Tina & the Team are really nice genuine people, always calling every two weeks with support, advice, encouragement & quick to dis... See more

Rated 5 out of 5 stars

The Quit Clinic has been outstanding from start to finish. The programme is structured, supportive, and genuinely effective — but what truly sets it apart is the people behind it. Throughout my 12... See more

Rated 5 out of 5 stars

Excellent service and assistance. With the help, support and advice from Tina, I was able to quit smoking once and for all. After smoking consistently for about two years, to the point it was affe... See more

Rated 5 out of 5 stars

Nothing but positive, the Quit Clinic contacted me after my initial query. The lady who contacted me ( Leanne) was very professional and her phone calls kept me focused throughout the 12 weeks. Overal... See more


4.9

Excellent

TrustScore 5 out of 5

258 reviews

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4.9

All reviews

(258)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Smoke free

Leanne was my advisor she done a brilliant job gave me loads of good advice and contacts to keep getting my vapes. 14 weeks smoke free now and still going strong. A big thank you to Leanne and the team

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Leanne is a star !

I have so much to say but will summarise as truthfully as I can .
Leanne was not only very professional but the way she talked me thru with care attentively listening and understanding my difficulty in quitting tobacco after 42 years of smoking is quite commendable .
I have thru her not only managed to quit tobacco altogether but she has helped me in cutting down on the vape without the need of the patches in these twelve weeks . I know if I continue with the advice she has given me I will soon be able to quit the vape too .
Many things I could say but will only say in short Leanne is a great asset to the ones she is working with and I will always be grateful for her time and care and help she has Given . ❤️👍👊

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Tina

Had been smoking almost 6 years on and off and after several failed methods. Once hospitalised this year I have finally found the right support to stop smoking once and for all but again didn’t know where to start . They gave me the tools and taught me how to use them and above all they helped me find the will and confidence to finally be free of this addiction. My gratitude is infinite, thanks to Tina and The Quit Clinic.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Achieving the impossible.

Having been a smoker for over 30 years, and after several failed methods and attempts to quit, I have finally found the right support to become an ex-smoker. They gave me the tools and taught me how to use them and above all they helped me find the will and confidence to finally be free of this harmful addiction. My gratitude is infinite, thanks to Tina and The Quit Clinic.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Very efficient in what they say and do

Very efficient in what they say and do. The support and advice was life changing, staff came across very professional and polite in there mannerism. Keep on delivering the good work and many thanks.

28 October 2024
Unprompted review
Rated 1 out of 5 stars

Patches were sent to the wrong address…

Patches were sent to the wrong address and I missed a call because a fortnight after as I was busy at work but sent a text two days in a row to say I was busy but I was doing well, as a consequence my patches were not sent. Because I didn’t physically speak my patches were not sent. I found the lady confrontational and was told if I don’t speak to her and say the words I'm not smoking she will not send them as they could go to someone else. Being told off basically. I have a busy job and I am front of people and can’t always answer the phone so this service gave rules I can’t physically follow. The patches were working and I’m not smoking so I will have to continue on my own. I don’t like being told if Im not buying cigarettes I can afford to buy patches or that I have to speak to her physically. I don’t smoke cigarettes I smoke tobacco and I don’t need to buy any, I have it but am choosing not to smoke it. I don’t understand what part of I’m doing well indicated I’m not using the patches. I found this all too confrontational and not supportive so I’ve opted out of this service and will go it alone.

23 October 2024
Unprompted review
The Quit Clinic  logo

Reply from The Quit Clinic

Hello Claire. Thank you for providing your feedback and I am extremely sorry to hear about your experience to date. Please could you send an email to info@thequitclinic.co.uk so I can propose a resolution for you. Again please accept our apologies and big well for being quit! Jamie - Clinic Manager.

Rated 5 out of 5 stars

The quit clinic

Leanne at the quit clinic is great. She is a great support and gives great advice. I'm just at the end of my 12 weeks now. Leanne has said to call if I need to .

2 October 2024
Unprompted review

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