I have been a customer of seats and stools for over 25 years. I’ve had about 4 different colors during those years. I must say that for the first time my bucket seats are a bit uncomfortable because... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was sceptical about ordering online without actually seeing the stools. They are priced a lot cheaper than other stools of similar style. However I am really pleased with them. They look a lot more... See more
Legs on chairs have holes all over them- like wood worm, poorly finished on the legs, different coloured wood used to put together! These legs were covered up with protective foam, I didn’t removed un... See more
Company replied
I recently purchased four island bar chairs. I have to say I am so..pleased with them. The quality of them for the money is excellent. They arrived 2 days earlier than the expected initial date of... See more
Company details
Written by the company
Hello! Welcome to the Stools and Chairs Trust Pilot page. Hopefully you're here to leave a wonderful review, or perhaps see what our brilliant customers are saying about us?
Contact info
United Kingdom
- stools-chairs.com
Excellent quality
23 May 2022
Reply from Stools & Chairs
Hi there,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your order and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Reply from Stools & Chairs
Hi there Emma,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your order and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Reply from Stools & Chairs
Hi there,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your order and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Lovely chairs going to order two more
Lovely chairs going to order two more. Arrived within two days would definitely recommend this company to my family and friends.
13 May 2022
Reply from Stools & Chairs
Hi there Cheryl,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your order and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Reply from Stools & Chairs
Hi there Emma,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your order and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Reply from Stools & Chairs
Hi there Wendy,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your order and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Reply from Stools & Chairs
Hi there Sadiq,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your order and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Reply from Stools & Chairs
Hi there Pauline,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new chairs and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Lovely comfy barstool
Lovely comfy barstool, which I have bought for work as I’ve been diagnosed with a back problem,
I shall enjoy sitting on this attractive chair
Many thanks 😊
28 April 2022
Reply from Stools & Chairs
Hi there Jacqueline,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new bar stool and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Really good quality
25 April 2022
Reply from Stools & Chairs
Hi there Maria,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new chairs and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Very pleased with my purchase
Very pleased with my purchase. Good communication from company.
17 April 2022
Reply from Stools & Chairs
Hi there Ms. Whitfield,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new bar stools and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Great price and quick delivery
16 April 2022
Reply from Stools & Chairs
Hi there Jaqueline,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new bar stools and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Absolutely love my chairs and quality
Absolutely love my chairs and quality. Also excellent service x
8 April 2022
Reply from Stools & Chairs
Hi there Nuala,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new chairs and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Fast delivery lovely stools
7 April 2022
Reply from Stools & Chairs
Hi there Giubilar,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new bar stools and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Good service but thought stand on…
Good service but thought stand on bottom is a bit cheap looking
26 March 2022
Excellent service
Excellent service, speedy delivery and the stools are so nice, so happy I purchased them, highly recommend
21 March 2022
Reply from Stools & Chairs
Hi there Anita,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new bar stools and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Reply from Stools & Chairs
Hi there Faye,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new bar stools and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Fast delivery and customer services was…
Fast delivery and customer services was excellent.
4 March 2022
Reply from Stools & Chairs
Hi there Claire,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new bar stools and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Excellent service!
2 March 2022
Reply from Stools & Chairs
Hi there Amber,
Thank you so much for the wonderful 5* review, we really appreciate it!
We are so glad you love your new bar stools and hope you see you again in the future.
Thank you,
Kind Regards,
Zoe | S&C
Ordering of chairs very straightforward…
Ordering of Ellis grey dining chairs very straightforward and confirmation email was quick from stools and chairs. Informed DPD would deliver on stated day . Got an email 4 hours before delivery from NCF not Stools and Chairs stating my delivery was going to a different address in my street ,despite my order details being correct ! Replied to email from NCF, to advise them of their mistake and still waiting on a response from them. I actually went out in snow and sleet to find the house and thankfully the owner redirected the chairs to me . Also the DPD driver knew me and recognised my name and wondered why the house number was different. The error with my address was not with Stools and Chairs but with NCF.
The chairs themselves are really nice and comfortable. Quite fiddely to build and unable to fix 1 screw in 1 seat due to thread inside metal seat area not deep enoigh for screw. 1 chair also doesn't sit flush on my carpet but neither issues affect the chairs . These chairs are heavy and very sturdy and don't topple when you sit forward, unlike cheaper chairs of a similar style . I ordered 4 chairs to see how they fitted round my new table and I'm delighted with them. Will order another 2 soon.
23 February 2022
Reply from Stools & Chairs
Hi there Jacqueline,
Thank you so much for your review!
I am sorry for the mix up with your delivery. It appears that the house number was inserted wrong onto the delivery labels, and had entered 23, as opposed to the correct house number. This was an error on our end therefore, we sincerely apologise for this and we are very grateful to the helpful neighbour who re-directed the stools for you. We are glad that you are pleased with the stools and look forward to you shopping with us again soon, we promise to get the right house number next time! ;)
Kind regards,
S&C
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.