Stones Boatyard Ltd Reviews 

1,494
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 473 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders consistently arrive the very next day packed with great care. Buyers are also deeply impressed by the wonderful personal touches, such as custom handwritten notes and thoughtful extras included inside the boxes. Some reviewers were not happy with minor initial delivery snags or missing components, though the responsive team quickly resolved those problems. Despite experiencing these occasional hiccups, people consistently find the overall purchasing service highly dependable and look forward to returning for future equipment needs.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that items arrive in perfect... See more

Delivery service

Clients share positive opinions on delivery_service, noting consistently fast shipping times and reliable... See more

Service

People report positive experiences with service, describing it as fast, efficient, and second to none.... See more

Order

Reviewers highlight positive aspects of ordering, noting that the order process is super easy and items are... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The reviews are all true. A company whose Customer Service is exemplary. Ordered a Yeti Tundra 45 & Yeti ice (what a cooler)online Tuesday morning, arrived Wednesday morning. Along with a hand writte... See more

Company replied

Rated 5 out of 5 stars

Looking for a big green egg book for a beginner as a gift. Contacted Stones Boatyard Big Green Egg for advice - dispatched same day and arrived hours later. Super fast unparalleled service and my go t... See more

Company replied

Rated 5 out of 5 stars

Stones Boatyard was the only place online, anywhere, I could find a Yeti Rambler Travel Mug in the colour I wanted to match others I have in the range. First class personal service and super fast de... See more

Company replied

Rated 5 out of 5 stars

Yet another last minute gift problem solved by Stones Boatyard Yeti shop. Delivered within hours and a very happy 21st birthday for the recipient who received a gorgeous shocking pink yeti wine cooler... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Grill
  3. BBQ Area
  4. Grill Store
  5. Home Goods Store
  6. Water Cooler Supplier

Written by the company

At Stones Boatyard, we blend a love for the outdoors with two unrivalled brands: YETI for premium outdoor gear, and Big Green Egg for world-class outdoor cooking. From rugged YETI coolers and drinkware to the iconic Big Green Egg BBQs and accessories, our extensive range is perfect for adventurers and food lovers alike. Whether you’re gearing up for your next trip or creating the ultimate garden kitchen, our showroom and online store have everything you need. Our knowledgeable team is here to offer expert advice and tailored service to help you find exactly what you're looking for. We're proud to offer only genuine YETI and Big Green Egg products, all backed by our commitment to quality and customer satisfaction. Explore our range online or visit our Devon-based showroom and let Stones Boatyard help you get the most out of the great outdoors. Order before 2pm for free next working day delivery on orders over £75.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,494)

456 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Probably the fastest delivery any…

Probably the fastest delivery any company could make. Lovely to deal with again we will always purchase from stones for yeti clobber

17 February 2026
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

We appreciate the loyalty! Fast shipping and great gear is what we do. See you next time you're looking for more Yeti!

Rated 5 out of 5 stars

Thank you for the cup and thank you for…

Thank you for the cup and thank you for the lovely postcard note that came with order from Hannah. Such a lovely touch

12 March 2026
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for reaching out! I’m thrilled to hear the cup arrived safely and that you enjoyed the note.
We love adding those personal touches to our orders, so it truly makes our day to know it brought a smile to yours.

Rated 5 out of 5 stars

Great service

Great service, quick delivery and the personalised note in the order is a lovely touch

6 March 2026
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

That is so great to hear! We really appreciate you taking the time to share your experience.
Thanks for the support!

Rated 5 out of 5 stars

Excellent service!

Had the Yeti bottle I wanted in the colour I wanted in stock and despatched with next day delivery!
Personal hand written postcard sent with it, small touch makes a big difference!
Thank you very much, I will know look extra "cool" in the gym 😆😆❤️❤️

15 March 2026
Unprompted review
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for the fantastic review! We’re really glad we had the exact YETI bottle you were after and could get it to you so quickly. And it’s great to hear the handwritten postcard hit the mark, those little touches are something we genuinely enjoy adding.

Enjoy putting that bottle to good use at the gym… you’ll definitely be looking the part 😎
Thanks again for your support,we look forward to helping you again soon!

Rated 5 out of 5 stars

So helpful

So helpful, quick delivery and a lovely little card adding a personal touch in with the package

10 March 2026
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thanks again for your support, we look forward to helping you again soon!

Rated 5 out of 5 stars

Received a fab coffee mug for my…

Received a fab coffee mug for my daughter’s Birthday, prompt service , impeccably packed and a hand written note !!
Will purchase from here again .
Thank you .

23 February 2026
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for your lovely review!

We’re delighted to hear the coffee mug made a great birthday gift for your daughter. It’s also great to know everything arrived quickly, safely, and that the handwritten note added that extra touch.

We really appreciate your support and look forward to helping you again in the future. Thanks again!

Rated 5 out of 5 stars

Prompt delivery, easy ordering, great service.

Ordered two Yeti boomer bowls for my dogs, as I was struggling to find the colours I wanted. This company came up on Google, and was a brilliant find. I'm very happy to have found them and will be using again. As a small business owner myself, I really appreciate personal touches like a card in with the order too. Very prompt service, good email communication.

3 March 2026
Unprompted review
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear you were happy with your YETI Boomer Bowls, they’re a great choice! It’s fantastic to know the ordering process, delivery and communication all met your expectations.
As a fellow small business owner, your comments about the personal touches really mean a lot to us. We truly appreciate your support and are so pleased you found us.
We look forward to helping you (and your dogs!) again in the future

Rated 5 out of 5 stars

Great Service

Great Service
I’ve used Stones for lots of Yeti purchases. They are responsive, prompt and their customer service is fantastic. Very highly recommended.

3 March 2026
Unprompted review
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for the kind words. A high level of customer service is what we strive for, so it’s great to know we’re hitting the mark. We truly appreciate your continued support and can’t wait to help you with your next YETI find!

Rated 5 out of 5 stars

Awesome Yeti Purchase

Another great Yet purchase and awesome service from Stones Boatyard, thank you.

26 February 2026
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

We really appreciate your support and look forward to helping you again in the future. Thanks again!

Rated 5 out of 5 stars

Great range of YETI

Great range of YETI, particularly older colours. Fast service and well wrapped, thanks Hannah!

2 March 2026
Unprompted review
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thanks for you feedback it's great to hear you were happy with your shopping experience with us and hope we can help again soon!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great service

18 February 2026
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you for taking the time to leave us a review and hope to help again soon.

Rated 5 out of 5 stars

Awesome

Awesome, fast

16 February 2026
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Well thank you! We appreciate you taking the time to left us a review and 5 stars!

Rated 5 out of 5 stars

Excellent service

Excellent service. Next day delivery. Would highly recommend them.

25 February 2026
Unprompted review
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thanks for such a great review! We are thrilled that you had a great experience shopping with us.
We hope we can help again soon.

Rated 5 out of 5 stars

Goods arrived immediately

Goods arrived immediately. When I opened the box & saw a personal hand written note I knew these guys were integral and professional. I’ve even had to make returns & they are dealing with it immediately. Zero automated assistants with this company 🤙🏼

17 February 2026
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Reply from Stones Boatyard Ltd

Thank you so much for taking the time to leave this, it genuinely means a lot to us.
We’re really glad your goods arrived quickly and that the handwritten note made a difference. We believe the little details matter, and it’s great to hear that came through.
We also appreciate your patience with the return we know how important it is to resolve things quickly and personally. Speaking to real people (not automated assistants!) is something we’re proud of, and we’re always here when you need us. Thanks again for your support !

Rated 5 out of 5 stars

Received my order for my Yeti Bucket…

Received my order for my Yeti Bucket very quickly, I am very happy with the Bucket it's very well made and solid I'm using it for Bass and mackerel fishing on beaches. Stones Boatyard sent all of the accessories with the Bucket in just a couple of days very well packed 👌. Very happy fisherman Thanks very much 😀 kind regards Brian Fox. Cheers 🍻.

20 February 2026
Stones Boatyard Ltd logo

Reply from Stones Boatyard Ltd

Thank you so much for your fantastic review!
We’re delighted to hear your Yeti Bucket arrived quickly and that you’re pleased with how well made it is. It sounds like it’s already getting put to good use for fishing, we love to hear it.
We’re also really glad everything arrived well packed and with all the accessories included. We always aim to get orders out promptly and safely, so your feedback means a lot to the whole team here. Wishing you plenty of great catches!
Thanks again, Brian, we truly appreciate your support.

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