Great product, really good scent - not overpowering or fake, and fills the room nicely. I had an issue with the wick not burning properly on the candle I bought so emailed the company - everything was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
New to Stoneglow, recently bought one of their Perfectly Imperfect defusers. If this was a ‘seconds’ item I can’t find the reason why, it looks perfect. Quickly (and perfectly wrapped) delivered as... See more
Company replied
A beautiful clean burning candle with a lovely scent. I have had these candles before and they never disappoint. I did have an issue with a broken candle on delivery. Adelina responded to my email... See more
Company replied
I’ve been a fan of Stoneglow for many years after buying a reed diffuser in a small gift shop in Norfolk. I’ve since ordered many times from the website. The products always smell really lovely and... See more
Company replied
Company details
Written by the company
With over 30 years of experience, Stoneglow has become a household name in home fragrances. Our range can be found in top luxury hotels, major retailers, and we also offer a unique private label service for small to high volume runs. Stoneglow specialise in luxury candles, scented reed diffusers, bath, body, mist diffusers and essential oils. We're thrilled to announce that for 2024 Stoneglow now offers soy wax melts alongside our luxurious range of scented products. We believe in inspiring people with fragrance, we offer a unique fragrance portfolio from the modern classic aroma to complex combinations. Stoneglow are proud to fly the flag for British manufacturing, and carry the Made in Britain logo on all its products.
Contact info
5 Lyon Road,, RM1 2BA, London, United Kingdom
- 020 8595 8878
- onlineshop@stoneglowcandles.co.uk
- stoneglowcandles.co.uk
4.3
Excellent
596 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from stoneglowcandles.co.uk
Thank you so much for your kind words. We're so happy to hear that you've had a 5-star experience at Stoneglow!
Excellent price for this wonderful…
Excellent price for this wonderful diffuser refill which my wife loves. The packaging of the order was spot on. Just a shame that it took 5 days for Evri delivery.
29 April 2024
Reply from stoneglowcandles.co.uk
Hello John, thank you for your review. We really appreciate you taking the time to share your experience with us!
Amazing products
Amazing service and products, I love the English pear and freesia! Best oil I've used in my diffuser
29 April 2024
Reply from stoneglowcandles.co.uk
Good morning, thank you for your review. We really appreciate you taking the time to share your experience with us!
Best Diffuser Ever
This is the second delivery of the diffusers and this time one is for myself and a birthday gift after the previous delivery was for my sister amazing is the best way possible to describe the best diffuser ever purchased thank you once again
30 April 2024
Unprompted review
Reply from stoneglowcandles.co.uk
Hello Susan, thank you for your review. We really appreciate you taking the time to share your experience with us!
From the very first welcoming call to…
From the very first welcoming call to stoneglow I can only give praise.
The items I purchase are always quantity.
29 April 2024
Reply from stoneglowcandles.co.uk
Thank you so much for your kind words. We're so happy to hear that you've had a 5-star experience at Stoneglow!
Amazing products
Amazing products, the packaging is beautiful, the fragrance is delicious, and the customer service top notch
21 April 2024
Unprompted review
Reply from stoneglowcandles.co.uk
Hello Melodie, thank you for your review. We really appreciate you taking the time to share your experience with us!
Five-star experience
Five-star experience! I purchased a refill of the pink pepper, flower oil. Lovely product, and they even threw in a free gift which also smells delightful. Very pleased with the StoneGlow experience.
3 April 2024
Unprompted review
Reply from stoneglowcandles.co.uk
Hello Ms Collison, thank you for your review. We really appreciate you taking the time to share your experience with us!
Reply from stoneglowcandles.co.uk
Hello Paul, Thank you for your review. We really appreciate you taking the time to share your experience with us!
Perfect
Their truffle diffuser smells amazing, also gave me a free candle! 10/10 experience
12 March 2024
Unprompted review
Reply from stoneglowcandles.co.uk
Thank you so much for your review. We really appreciate you taking the time to share your experience with us!
Great aromas
29 February 2024
Reply from stoneglowcandles.co.uk
Thank you for your review. We really appreciate you taking the time to share your experience with us!
Great product
Fast delivery. Lovely metallic read defused refill. Will be buying again.
1 March 2024
Unprompted review
Reply from stoneglowcandles.co.uk
Hello Maria, thank you so much for your review. We really appreciate you taking the time to share your experience with us!
I ordered a refill and was expecting a…
I ordered a refill and was expecting a 2nd refill for free as advertised but I got a candle instead. 🙄🙈
27 February 2024
Reply from stoneglowcandles.co.uk
Hi Angie,
Please can you email our team office@stoneglowcandles.co.uk with your order number and we can look at resolving this for you.
Kind Regards
Antonia.
Better than expected!
Arrived well packaged. Candles are beautiful and smell lovely. Will be buying again.
26 February 2024
Unprompted review
Reply from stoneglowcandles.co.uk
Hello Marie, thank you so much for your review. We really appreciate you taking the time to share your experience with us!
Lovely fragrances that make my home…
Lovely fragrances that make my home smell so nice. Very pleased.
My customers have the brand in their homes and the scent has lasted so long.
21 February 2024
Unprompted review
Reply from stoneglowcandles.co.uk
Hello Lisa, thank you so much for your review. We really appreciate you taking the time to share your experience with us!
An amazing product…..
Great website, fast service and most of all, an amazing product. The candles and room spray smell amazing and are half the cost of our usual so called premium brand.
2 February 2024
Unprompted review
Reply from stoneglowcandles.co.uk
Hi Tony,
We're so happy to hear that you not only love your purchase, but also have had such a great experience with Stoneglow!
OMG it smells so good
OMG it smells so good! The size of the candle is way bigger than I expected and I'm so happy about it. I bought the reeds from this company because my eye doctor has the same brand and every time I would go in his office it would always smell amazing so I asked to see which brand it was. Super happy with purchase, high quality luxururious scents. Will buy again!
29 January 2024
Reply from stoneglowcandles.co.uk
We're so beyond grateful for your kind words and leaving us such an amazing review. We're so happy to hear that you not only love your purchase, but also have had such a great experience with Stoneglow!
Very good service
Very good service
Quick and efficient
Wrapped well do no damages
And above all beautiful products
30 January 2024
Reply from stoneglowcandles.co.uk
Thank you so much for your kind words. We're so happy to hear that you've had a 5-star experience at Stoneglow!
I got 4 lovely reed diffusers and a…
I got 4 lovely reed diffusers and a free candle, all for £40, well chuffed
29 January 2024
Reply from stoneglowcandles.co.uk
We really appreciate you taking the time to leave us such a fantastic review. And we are beyond grateful to hear that you love your purchase and had a great experience with our Stoneglow team!
Reply from stoneglowcandles.co.uk
Thank you so much for your lovely words and for taking the time to share your experience with us!
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