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StockX Reviews 

280,793
•
TrustScore 4 out of 5

4.2

Online Marketplace
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 55,169 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is remarkably simple, and they love finding amazing items at very reasonable prices. People also appreciate the swift delivery times and state that packages usually arrive safely and well ahead of schedule. Some reviewers were not happy with occasional shipping delays, unexpected courier issues, or high additional fees charged during checkout. A few other people also felt that quality control could improve, noting that some items occasionally arrived with minor defects or missing accessories. Consumers also mentioned that customer service responses could sometimes feel automated and unhelpful when resolving these concerns.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items arrive exactly as... See more

Delivery service

Clients share positive opinions on delivery_service, noting that items generally arrive quickly and often... See more

Quality

Customers had positive experiences with quality, stating that items arrive quickly and in perfect condition.... See more

Order

Consumers find order experiences to be mixed, reflecting a high level of disagreement. While many reviewers... See more

Price

Reviewers highlight ambiguous aspects of price, sharing very mixed experiences regarding costs and fees. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had very positive experiences every time I have ordered shoes from StockX. They could chill a bit on some of the fees, but overall I really enjoy the service and the excellent selection. The sh... See more

Rated 5 out of 5 stars

I’m thankful for the StockX authentication process. I’ve been duped before and decided to use StockX to get the real item. The item I bought did not pass the authentication process, and StockX notifie... See more

Rated 5 out of 5 stars

I’ve been selling on Stock X for almost 7 years and it has been an amazing experience. The service I get when I need help has been nothing short of incredible. I recommend it to everyone. The few time... See more

Rated 5 out of 5 stars

Very pleased with the product ordered. Was got for a 17 yr old grandchild. He absolutely loved them. This is probably my 4th purchase from StockX and the shipping and verification process is actually... See more

Company details

  1. Online Marketplace
  2. Collectibles Store
  3. Electronics Store
  4. Shoe Store
  5. Vintage Clothing Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories, now including used sneakers, vintage fashion, and more, for customers in the United States.

Shop With Confidence

Every item in our Verified Marketplace goes through our proprietary, multi-step verification process, or comes directly from a StockX Verified Seller who has met StockX’s rigorous standards for condition, safety, and security. On the Listings Marketplace, every seller has verified their identity, and StockX verification is available for purchase on eligible items. Every purchase on the Verified, Listings, and Live Marketplace is backed by our Buyer Promise.

Learn more about Our Process process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Make an Offer or Buy Now at real-time prices that reflect the current demand.

Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

Shop with confidence

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

Learn more about our Buyer Promise here.

Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

281K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

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4.2

All reviews

(280,793)

67,727 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Paid over $300 and the shoes started…

Paid over $300 and the shoes started falling apart 4 hours later. They do not want to issue a refund. There was no information stating the shoes were not wearable. It’s a scam. I even question the authenticity of the shoes.

15 August 2026

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