Hi, thank you for your feedback.
Our support email info@stocktitan.net is published as a clickable link on the Contact page and in the FAQ entry "How do I contact support?". It also appears on the About page, the Editorial Policy, the Terms of Use, the Privacy Policy, the Cookie Policy, and in the footer of the verification email you received when you signed up.
About the filters, Gold includes 3 saved preset slots, and Platinum includes 5. Both numbers are listed on our pricing comparison table and explained in our multi-filter news feed guide. The "unlimited" wording you saw was pointing to what fits inside each preset, not to the number of slots: a single preset has no limits on the number of keywords, symbols, or exclusions you can place in it, and it can combine price, float, market cap, keywords, symbols, excluded keywords, and more at the same time. So the setup you described, price plus float plus market cap plus keywords, fits inside one preset and leaves the other two Gold slots free for different strategies.
We took your review as a feedback and updated the pricing page today to make this clearer.
Write to us at info@stocktitan.net and we will be happy to help with your filter setup or any other question.