Stock Must Go Reviews 

7,420
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordered items arrive very quickly and are securely packaged to protect everything during transit. Consumers are also very pleased with the affordable prices and find that the overall quality of the devices consistently exceeds their initial expectations. However, some reviewers were not happy with the product functionality, noting that certain devices stopped working shortly after delivery or arrived with unexpected technical faults. A few other people also felt that the customer support provided when dealing with these hardware issues was entirely insufficient, leaving them frustrated.

What people talk about most

Product

Consumers find product quality to be outstanding, noting that items arrive looking brand new and working... See more

Quality

Customers consistently note positive experiences with quality, finding items in immaculate or... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the fast and prompt... See more

Price

Clients share positive opinions on price, highlighting reasonable costs and great deals for high... See more

Value for money

Customers had positive experiences with value for money, expressing deep satisfaction with their purchases.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the Dell 7420 from SMG, and I was really satisfied with the experience. I ordered a second-hand laptop as an emergency replacement. Ordered on Saturday night and arrived on Tuesday morning... See more

Rated 5 out of 5 stars

Absolutely excellent service all because a Xbox controller battery pack wasn’t in the original boxing but it was brand-new. I purchased it for only a tenner, where brand-new they are close to £20. So... See more

Rated 5 out of 5 stars

Purchased a Refurbished Lenovo Thinkpad X1 Carbon Gen 8 Intel Core i7-1061OU 16GB RAM 1TB SSD With 5% discount code offered on the site Arrived 2 days later Well packaged Mint condition So far... See more

Rated 5 out of 5 stars

I was after a reasonably priced ThinkPad X1 Carbon laptop for my son. Having reasonable specifications in a light laptop were more important than a brand new shiny laptop with lower performance or h... See more



Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer Accessories Store
  4. Computer Hardware Manufacturer
  5. Computer Store
  6. Used Computer Store

About Stock Must Go

Written by the company

Stock Must Go has been providing quality, certified refurbished electronics since 2012. Our products are rigorously inspected to ensure they meet our high standards, delivering reliable performance and outstanding value to our customers.

Discover a shopping experience that brings together unbeatable customer service and the highest-quality products at unbeatable prices. With over 8 years of experience and partnerships with some of Europe's top retailers and manufacturers, let us help you find the perfect item!

We offer a wide range of premier refurbished and end-of-line consumer electronics from all the top brands. From laptops to smart speakers and more, find the perfect product for your needs. Receive quality technical support and pre-sales advice on any item you purchase. Discover top-notch items with unbeatable value.

Discover the ultimate in convenience and value with the SK tes Group! Our expert team of professionals carefully tests and refurbishes each item with quality in mind, so you can feel confident with every purchase. Shop with us today and bring home the best in quality and affordability!

Are you looking to invest in quality and value? Look no further - our product offers everything you desire and more. Join us to experience firsthand the unbeatable satisfaction of our excellent customer service and top-notch products. Be a part of something great today!

Experience friendly, personalized customer support for all your needs with our dedicated team! Our customer service is unmatched; available during business hours 9.00am - 5.00pm Mon–Fri, via phone, email or Live Chat for a truly seamless experience. Let us make your customer service hassle-free!

Shop Laptops Shop Apple Mac Shop Monitors Shop Tablets Shop Gaming Shop Apple iPhones Shop Android Phones Shop Sound Shop Vision Shop Smart Tech Contact Us

Stock Must Go

Written by the company

12 Months Warranty
We provide a 12 Months warranty as standard across our wide product range. Giving you complete peace of mind.

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(7,420)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product was delivered in the time frame…

Product was delivered in the time frame is in very good condition and works really well. I’m definitely going to purchase another controller from them in the not too distant future.

4 July 2025
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your 5 star review! It is great to hear how happy you are with your order and that you will be using is again in the future. We look forward to your next order with us. Many thanks, Tim

Rated 1 out of 5 stars

WARNING - read the small print

I bought an HP laptop on and immediately upgraded it to Windows 11 but I found it was too slow for my needs so I put it back in the original packaging and due to a family bereavement I didn't ask to return it immediately at the time, not realising that there was a 30 day time limit for returns.
In a call to the company just now to ask to part exchange it to upgrade to a high spec model I was told basically no, tough luck, they won't exchange it.
I have spent a lot of money with this company in the past, mobile phones, DAB radios, all sorts, but this is the last time I buy anything from them.

9 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Anne, thank you for your review. I am sorry to hear of your personal circumstance. The device purchased still has a 12 month warranty with ourselves where, should it develop a fault, it can be returned to us to be replaced. We apologise for any inconvenience that has been caused. Kind regards, Tim

Rated 5 out of 5 stars

Absolutely brilliant im very happy with…

Absolutely brilliant im very happy with the service

4 July 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Richard, thank you for your 5 star review! It is great to hear how happy you are with your order. We hope that based on your experience, that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Really impressed.

Really impressed.

Good pricing - 400usd less than closest I can find.

Called customer service as I purchased the wrong shipping - they were lovely and it ended up being one day delivery.

Product arrived safely packaged, good communication. For a website I hadn't purchased from before, I'm very happy.

4 July 2025
Stock Must Go logo

Reply from Stock Must Go

Hi William, thank you for your review and for giving us 5 stars! It is great to hear how impressed you are by our service. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Great service

Regrettably, the incorrect model was dispatched. Upon realizing this within two hours of receipt, a replacement was unavailable, and the refund process was initiated promptly.

29 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your review and for giving us 5 stars! We are sorry to hear that you received the incorrect item but am glad to hear that you are happy with the outcome of your return. We hope that you will use us again in the future. Many thanks, Tim

Rated 1 out of 5 stars

Still haven’t received product after…

Still haven’t received product after next day delivery.

3 July 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Barry, thank you for your review. I am sorry to hear that you are yet to receive your order. I have emailed you in relation to this and look forward to your reply. Please accept our apologies for the inconvenience caused. Kind regards, Tim

Rated 4 out of 5 stars

Easy to navigate the website

Easy to navigate the website, clear pricing, and easy to understand
Have recommended to someone else already

2 July 2025
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your review and for recommending our site to someone already! We hope that you enjoy your item and will use us again in the future. Many thanks, Tim

Rated 2 out of 5 stars

When i got the controller

When i got the controller, turned it on to use it, it has got stick drift. The only good thing about the company is that the fast delievery time

29 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Oliver, thank you for your review. I am sorry to hear that the controller arrived with stick drift. I have emailed you in relation to how the item can be returned free of charge to be refunded or replaced. We apologise for any inconvenience that has been caused. Kind regards, Tim

Rated 1 out of 5 stars
Stock Must Go logo

Reply from Stock Must Go

Hi Ellen, thank you for your review. We are sorry to hear that you experienced an issue with the item you received. I have emailed across information as to how the device can be returned free of charge to be refunded or replaced. Please accept our apologies for any inconvenience caused. Kind regards, Tim

Rated 5 out of 5 stars

all good

Seems all good - new product quickly delivered, works great and great price. Thanks!

28 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Victoria, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope you enjoy your item and will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Quick and Quality

The item arrived quickly and in excellent condition - as described!

1 July 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Rob, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order and the speed at which it was delivered. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Wonderful products and they arrived…will buy again from you guys

Wonderful products and they arrived quickly

30 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order and the speed at which it was delivered. We hope that you enjoy your item and will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Good easy experience

Good easy experience, items arrived swiftly.

30 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi David, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope that based on your experience that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Excellent service

Excellent service had a pair of earbuds 70% cheaper then everywhere else

30 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Ian, thank you for your 5 star review! It is brilliant to hear how happy you are with your earbuds and the price you purchased them for. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. The whole process was bought and delivered within the week and the product was really well wrapped. Excellent service.

29 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Mark, thank you for your review and for giving us 5 stars! It is fantastic to hear how happy you are with our service and the speed of delivery. We hope that you enjoy your item and will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

In perfect working condition.

The actual condition of the mouse is exactly as described. It is clean and well wrapped.

29 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Eddie, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope that you enjoy your item and will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Excellent price, delivery and laptop

Ordered a Dell Latitude 5440 i7 7-1365U 16GB RAM 512GB 14"

Very good price - cheaper than most similar vendors. Fantastic delivery; arrived next day via DPD exactly during the hour window communicated. Well packaged (thick bubble wrapped sleeve) and condition was exactly as described - "pristine". Indistinguishable from a brand new laptop. Arrived fully charged and completely clean - setting up Windows is pretty painless these days.

Overall, very impressed and would use again and totally recommend this company.

1 July 2025
Unprompted review
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your 5 star review! It is great to hear that based on your experience that you will be recommending us to others as well as using us again in the future. We look forward to your next order. Many thanks, Tim

Rated 5 out of 5 stars

The IPad mini arrived in excellent…

The IPad mini arrived in excellent condition, my second purchase from this site.

28 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Franny, thank you for your 5 star review! It is great to hear that you have used our site twice now and are happy with your devices. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Great little machine

Great little machine. Like new.

26 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your 5 star review! It is great to hear how happy you are with your order. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

What a bargain ..my Fitbit is…

What a bargain ..my Fitbit is immaculate and works perfectly,the box is old and tatty but that doesn't matter at all. Very pleased that it arrived securely and swiftly.

23 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order and the speed of delivery. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look